India is a very important market for us: Michael Knapp, Lufthansa

Michael Knapp, Director B2C Marketing Asia Pacific, Lufthansa, talks about why the brand has not picked a celebrity face and how it has established itself with marketing by telling real stories

e4m by Shreshtha Verma
Published: Oct 3, 2019 8:39 AM  | 4 min read
Lufthansa

German airline Lufthansa has been investing hugely in the Indian market and is spending a lot to collaborate with start-ups in India.

In a chat with exchange4media, Michael Knapp, Director B2C Marketing Asia Pacific, Lufthansa, talked about how start-ups are playing a big role in the growth of India.

“India is a very important market for us. That’s why we are heavily spending to market Lufthansa in India,” said Knapp.

When asked why Lufthansa was investing in the start-up ecosystem of India, Knapp said, Lufthansa has been part of the start-up scene for a decade now although it has become a buzzword only now.

“Most start-up owners are young, they're full of energy and we believe in the potential of the young generation of India,” he added.

He also highlighted how India was an innovation-driven country. "The good idea is, here in India, it's all about technology innovations and we want to be part of that growing technology. So we give them the platform, we enable them to come together with investors, coaches and guides,” Knapp said.

“We are majorly investing in India because we want to be part of the growth of the Indian society,” emphasized Knapp.

According to Knapp, investing in the start-up ecosystem of India is not just helping them in the growth of the business but they are also getting additional benefits. “Investing and collaborating with start-ups not only helps our business to grow but also makes Lufthansa vibrant and popular among the new consumer groups," he said.

On the advertising front, it helps us spread our campaigns and messages to an even larger audience, he added.

Talking about the future plans of Lufthansa, Knapp said he believes that the Indian economy is growing and there is a lot of potential in aviation as well as the overall industry.

“As a marketing representative of Lufthansa, I feel the Indian economy is growing. I see India as a country with a lot of potentials. Hence there's a lot of investment,” he said.

Knapp highlighted that the biggest reason for investing in India is the growth of infrastructure in Tier II and Tier III cities.

According to Knapp, Indian consumer behaviour has been changing and the people in tier cities are evolving significantly.

“When it comes to the travel industry, the buying power of Tier II and Tier III cities is changing. Unlike before, people are becoming capable of spending more on things like travelling. Hence, we are playing a big part in the market,” he said.

“Well, we are still growing in India. We are working and investing in full form. Even from the marketing perspective, we are doing wonderful. We are still investing as much money as we invested before. We're still committed to India and its market,” Knapp said and that for the brand marketing is all about telling real stories.

"At Lufthansa, we believe in connections and storytelling. We believe that people get more influenced with real-life experiences and so we are doing the same for years. We never had a celebrity face to make our place in the market. We are already well established with the conventional marketing style of telling real stories,” emphasised Knapp.

Asked if the brand is planning to hire an ambassador or a celebrity face to promote Lufthansa in the future, Knapp said it was a clear ‘no’.

Taking the conversation ahead, he also shared that the core value of Lufthansa was authenticity and they would continue to advertise with it only.

When it comes to their marketing mix, Lufthansa believes in a 360-degree campaign. With AI or machine learning, technology has been playing a dominant role in the aviation sector.

When asked about how Lufthansa uses technologies to give a seamless experience to the consumers, Knapp said they use technology massively in their business. From their campaigns to an actual journey of consumers, AI and machine learning play a crucial role, he said.
As he signed off, Knapp shared that along with France, Italy, the US and China, India was one of the five biggest markets for Lufthansa.

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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur

The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more

e4m by e4m Staff
Published: Oct 27, 2023 6:15 PM  | 1 min read
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With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.

The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.

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Swapan Seth's new book 'COOL' is out

The book is a reflection of the author's 'eclectic taste across categories'

e4m by e4m Staff
Published: Oct 27, 2023 6:07 PM  | 1 min read
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Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."

The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."

COOL has been published by Simon & Schuster India and is available on Amazon.

Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.

He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.

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Disney Star signs 9 sponsors for Asia Cup PAK

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board

e4m by exchange4media Staff
Published: Aug 26, 2023 11:48 AM  | 1 min read
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e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.

According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.

As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.

A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.

Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.

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Sorted 360 wins creative & social media mandate of Reliance Mall

The agency will manage offline and online campaigns for Reliance Mall

e4m by exchange4media Staff
Published: Aug 26, 2023 10:54 AM  | 1 min read
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Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.

“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.

“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.

"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."

"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."

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e4m by exchange4media Staff
Published: Aug 25, 2023 4:39 PM  | 1 min read

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e4m by exchange4media Staff
Published: Aug 25, 2023 4:38 PM  | 1 min read

KlugKlug onboards Hemang Mehta as Country Manager for Indias

Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments

e4m by exchange4media Staff
Published: Aug 24, 2023 3:35 PM  | 1 min read
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KlugKlug has appointed Hemang Mehta as its Country Manager for India.

Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy

Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.

Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."

Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."

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