Anne Costello, Regional Director, South Asia, Text100
More has changed in the last 5 years than the preceding 15 years I think. That’s good; otherwise I may have got bored! The changing media landscape, the role of social networking and blogging has forever changed the way we communicate on the behalf of our clients. We’ve also seen that trust is built in different ways – people look to people like themselves for opinions more than institutions now. People – and journalists - also expect a more 1-1 communication.

More has changed in the last 5 years than the preceding 15 years I think. That’s good; otherwise I may have got bored! The changing media landscape, the role of social networking and blogging has forever changed the way we communicate on the behalf of our clients. We’ve also seen that trust is built in different ways – people look to people like themselves for opinions more than institutions now. People – and journalists - also expect a more 1-1 communication.Anne was appointed Text100’s Regional Director for South Asia in August 2010. In this role she is responsible for the success and growth of Text100’s client relationships, consultancy and teams in Australia and India. In India, she is responsible for Text100, VoxPR (Text100’s sister agency) and the agency’s Global Resource Optimisation (GRO) business. Anne has nearly 20 years’ client-side and agency communications experience in Greater China, India, South East Asia, Japan, Australia and Europe. She is experienced in traditional and social media relations, branding, corporate and product campaigns, crisis and issues management as well as influencer and employee programmes. She advocates a very results based and audience centric approach to all her campaigns and has lead programmes for business to business and consumer clients including Nokia, Lenovo, IBM, Adobe, Standard Chartered Bank, Symantec, Microsoft, Virgin, Coca-Cola, Xbox and FLIP.
Text100 is the world’s only global boutique PR consultancy. Every second of every day they combine deep industry insight with analyst, social media and traditional media reach and a best-in-class service ethic. And they do this in all the major cities around the world. This approach has won Text100 many awards, but more importantly. They have some of the most powerful brands in the world as clients such as American Express, Cisco, eBay, Xerox and Philips. They apply the same passion and professionalism to every client, large or small. Q. How has the journey been so far since you joined Text100? I’m a returnee to Text100, so my journey is different to quite a few people’s in the company. I first joined in London as a graduate AC. I then left after 5 years and went in-house as I wanted to get an understanding from the client’s perspective. I then rejoined in Australia six years ago. I knew after using other agencies as a client, Text100 was the only agency I’d ever rejoin.
Q. How has Text100 fared since the start o this financial year? Our financial year starts August 1st so we’re just over half way through our first quarter. Things are looking good from our existing client base and new clients. Social media is on everyone’s radar and we can show examples of what works and what doesn’t, so I think that, along with our great people talent, stands us in a good position in 2011
Q. Please tell us a little about your various services and which ones are your fortes? Our services cover traditional and digital media, internal communications, CSR, influencer relations, measurement and evaluation, messaging and strategy development and media training. Our sweet spot is in delivering integrated comms campaigns that take their lead from what will resonate with the purchaser. For B2B clients, we may look at traditional and social/digital media as well as influencer relations; for B2C clients it might be a pure online campaign with stunts, competitions, and more non- media type work.
Q. Who are your closest competitors and what do you do different to stay ahead of the competition? Competitors vary across the globe, but in every market we see the traditional global competitors of Ogilvy and Edelman. Depending on the brief we’re now seeing digital and ad agencies also pitching for social media works. What’s different about Text100 is- that as well as strong PR skills, global best practice, technology understanding and digital experience we have this amazing family oriented culture that counts just over 500 staff globally, who work together like friends. We’re flexible and willing to push the creative boat out and try something different. I think lots of bigger agencies aren’t able to do that, and lots of the small one’s don’t have the international experience or the digital skills for it.
Q. Given your clientele, Text100 seems to have ventured into providing PR services to clients from varied backgrounds. How does Text 100 meet the specialized PR needs of the clients? We’re clear at Text100 that our heritage is technology and we love it! The role technology plays in our lives now versus what it did 20 years ago is dramatic. So, today we use our tech background and PR approach we’ve learnt, and mastered in such a fast moving sector, and adapt it for new sectors. We’ve also bought a lot of people into our agency from travel, FMCG, CE, finance and digital backgrounds to cater to the whole market out there.
Q. You have been associated with Text100 for a while now. What has changed in the PR domain since you took over? More has changed in the last 5 years than the preceding 15 years I think. That’s good; otherwise I may have got bored! The changing media landscape, the role of social networking and blogging has forever changed the way we communicate on the behalf of our clients. We’ve also seen that trust is built in different ways – people look to people like themselves for opinions more than institutions now. People – and journalists - also expect a more 1-1 communication.
Q. What is Text100’s vision and what is it doing to realize it? Our vision is to become the number one digital communications agency. Why? Because we believe that with an integrated digital approach, we will deliver the best results for our clients. We’re ensuring that each of our consultants across the globe is a confident social media and digital communications consultant. We‘re also bringing people into our agency from a digital as well as a PR and communications background.
Q. Last year during recession many companies were seen cutting back their marketing and PR budgets. How was 2009 for Text100? It was a tough year for all agencies but the impact in Asia – and in India and Australia in particular – was much less than anywhere else in the world. We saw budget decisions slowing and projects put on hold in India. We knew that if we stuck with our clients though during these hard times that both parties would come out stronger and that’s what has happened.
Q. Compared to other markets how is India different and what can it learn from more mature western markets? What I’ve seen on my most recent visit is that the role social media is playing in communication campaigns is approximately 18 months behind other more mature markets. What I also see is the need to look at two distinct audiences in the ‘two Indias’. One is the affluent group and the other is the masses. When communicating with the affluent group, then tactics employed in other more developed Western markets translate well and the use of online and digital is the piece India can learn most about. When it comes to communicating with the masses- who are not online- then I think India is ahead of China but can learn from countries such as Malaysia and where we utilise radio a lot for our campaigns.
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Surabhi Patodia of Ola joins Practo as Head of Communications
Patodia served over three years at Ola as Senior Manager, Corporate Communications & PR
Surabhi Patodia, former Senior Manager, Corporate Communications & PR at Ola has joined healthcare platform Practo as Head of Communications.
Patodia started her career in Communications with Adfactors PR, where she helped companies going to IPO with their communication plans. She then went on to be a part of Text100, India's premier Technology PR agency, where she worked with brands like Lenovo, Tata Power Solar, to name a few. She joined Ola in 2016, and was instrumental in building a strong narrative for the brand, across India and International markets.
Patodia holds PG Diploma in Public Relations & Corporate Communications from the Xavier’s Institute of Mass Communications, Mumbai and Bachelors in Business Administration from BIT, Mesra.
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IndiGo appoints Chhavi Leekha as Director, Corporate Communications & Brand Reputation
Prior to this role, Leekha worked with Nokia India as Head of Marketing and Communications
IndiGo airlines, part of InterGlobe Aviation Ltd, has appointed Chhavi Leekha as Director Corporate Communications and Brand Reputation. Prior to this role, she worked with Nokia India as Head of Marketing and Communications. Her role included setting the direction and leading Nokia's marketing strategy, demand generations, brand strategy, event management, advertising, external/internal communications, corporate affairs &CSR.
Leekha has also worked with Uber India as Consulting Director of Communications and also served a stint at Spice Global as Group President, Brand and Corporate Communications.
Leekha has completed her MBA from the prestigious Narsee Monjee Institue of Management Studies and BA from Shri Ram College of Commerce.
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Aditya Birla Group appoints Sandeep Gurumurthi as Head of Corporate Comm. and Brand
Gurumurthi who was part of the core team that launched ET NOW stepped down from his role as Managing Editor in August 2018
Aditya Birla Group has appointed former ET Now Managing Editor Sandeep Gurumurthi as Head of Corporate Communications and Brand.
Gurumurthi who was part of the core team that launched ET Now stepped down from his role as Managing Editor in August 2018.
He was associated with the channel since inception and besides anchoring breaking news and other special shows, he hosted ET Now's flagship debate show India Development Debate weeknights at 9 pm.
Gurumurthi began his career with national broadcaster DD News, and prior to joining ET Now, he was associated with CNBC TV18,
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Yaap appoints Deepak Singh as Chief Creative Officer
Singh is one of the most awarded creative talents in the country and has won over 1000 national and international awards
Rainmaker Ventures-backed Yaap, the digital advertising agency has appointed Deepak Singh as their Chief Creative Officer. Deepak will be based in the Mumbai office and will oversee all creative functions across the Yaap network in Mumbai, Gurugram, Hyderabad, Shillong, Dubai, Singapore & Jakarta. He will report directly to the Board of Directors at Yaap.
Singh is one of the most awarded creative talents in the country and has won over 1000 national and international awards at Cannes, One Show, LIA, New York Festival, Goafest, Adfest, Spikes Asia, Young Guns and more. He has also been on the jury of some of these prestigious festivals and led creative teams across agencies including Leo Burnett, Grey Worldwide, McCann Erickson, DDB Mudra, TBWA, Dentsu and The Social Street.
For the past 3 consecutive years, Singh has led a young team from The Social Street, which has gone on to give an exhilarating performance. He has been instrumental in securing the Creative Agency of the year title for the agency, several times during 2018.
Commenting on his new role, he added, “Saying yes to Yaap was actually not a very tough decision to make for me. Right from the time we first met, Atul had a clear picture of why he wanted to hire me. I am glad he has chalked out a much bigger role for me. Being a young and vibrant company with expertise in Digital Content, Design and Influencer Marketing, Yaap I believe will be a great learning experience for me. I’m raring to go “
Atul Hegde, co-founder Rainmaker Ventures added “Deepak is a welcome addition to the array of Partners we have at Yaap, which has a unique non CEO model, our aim as investors, is to ensure that we are able to attract the best & brightest of talent into the senior management pool at Yap. Within a short span of fewer than 3 Years, Yaap has grown into 70+ people across 7 offices in South East Asia, India & the Middle East and it was the right time for us to bring in a Senior Creative talent. I wish Deepak all the very best and I’m sure he will be a great asset to Yaap. “
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Leo Burnett India promotes Rakesh Hinduja to COO, West
He has been leading the operations of Leo Burnett’s head office in Mumbai as the Executive Director and Branch Head
Leo Burnett has announced the promotion of Rakesh Hinduja to Chief Operating Officer, West. He will continue to report to Dheeraj Sinha, Managing Director, India and Chief Strategy Officer, South Asia and Rajdeepak Das, Managing Director, India and Chief Creative Officer, South Asia.
Hinduja has been leading the operations of Leo Burnett’s head office in Mumbai as the Executive Director and Branch Head.
Speaking about the elevation, Dheeraj Sinha said, “Rakesh is the perfect role model for the new-age agency we are building. His leadership on all the three parameters of People, Product and Profit has been stellar. Under his watch, we have consistently seen spectacular work that has won our brands market-share, and glory at platforms such as Cannes Lions, Spikes and Effies. He has delivered high-quality growth for the Mumbai office, leading the teams to win a new business almost every two weeks. The momentum and buzz at Leo Burnett Mumbai are palpable. Rakesh has been an amazing team player, helping push the Publicis Groupe’s Power of One agenda. Leo Burnett Mumbai’s contribution to our services such as Prodigious has helped Prodigious to become the number one ‘agency production house’ in the country within a span of two years. More than anything else, Rakesh has a never-say-die attitude and he always plays the game with a sense of camaraderie that we really value at Leo Burnett.”
In his new role, Hinduja will drive the Power of One agenda for Leo Burnett in the West. He will help build cross-platform solutions for our clients using our services in Entertainment (Publicis Entertainment), Content (Content Factory), Experiential (Arc Worldwide), Production (Prodigious), Digital (Indigo Consulting and Digitas) and Media (Zenith Optimedia, Ecosys and Beehive). He will lead all the functions of Leo Burnett Mumbai to create world-class work, build a high growth business and create a culture where people come to do the best work of their lifetime.
Commenting on Rakesh’s promotion, Rajdeepak Das said, “Rakesh is always there, backing great creative work and making integrated thinking happen for our clients. He has been an essential part of the journey to get where we are today. This elevation is much-deserved and will take all of us to greater heights.”
Talking about his promotion, Rakesh Hinduja said, “I am happy with my journey at Leo Burnett – a new-age, solution-providing ‘Wave 3’ agency. I’m proud of the brave we have work done and I am hungry for more. Hereon, there are a lot of exciting things to do and in quick time. I want to take a critical pause here to thank all our clients and the Burnetters for their belief in me.”
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Publicis India appoints Neeraj Bassi as Managing Partner & Chief Strategy Officer
Along with Srija Chatterjee and Bobby Pawar, Bassi will help in fostering collaboration and delivering on the Power of One synergy across the Groupe
Publicis India has announced the appointment of Neeraj Bassi as Managing Partner & Chief Strategy Officer. Neeraj will work from the agency’s New Delhi office. Along with Srija Chatterjee and Bobby Pawar, Neeraj will help in fostering collaboration and delivering on the Power of One synergy across the Groupe.
With over two decades of professional experience, Neeraj has worked with some of the world’s most renowned brands including Coca-Cola, Asian Paints, Cadbury, BMW, KFC, Adidas, Samsung, British Airways, WeChat, Voltas, Audi, HSBC, Max Life and Tata Singapore Airlines – Vistara among others.
He joins Publicis after a brief stint as an independent Consultant where he provided strategic guidance and brand solutions for multiple clients across various categories. Neeraj has worked with some of the top market research networks such as TNS, IMRB, and NFO and led the Strategic Planning function in advertising agencies including Cheil, Ogilvy, JWT, McCann in India and abroad. Neeraj has also won multiple awards across reputed award festivals that recognise effectiveness such as Effies (India & APAC), AMES, WARC, etc.
Announcing the new appointment and welcoming Neeraj aboard, Saurabh Varma, CEO, Publicis Communications, South Asia said: “In Neeraj, we found a partner with a shared vision of driving a deeper level of integration within the Groupe by leveraging the Power of One model. Neeraj’s vast experience and media neutral planning approach will help clients in building a holistic brand experience which will aim to create one-to-one consumer engagement, at scale. I look forward to working with Neeraj and wish him the best of luck.”
Welcoming Neeraj to the Publicis family, Srija Chatterjee, Managing Director - Publicis Worldwide, India said: “Neeraj joins at a time when the Groupe is implementing a profound transformation which puts our clients front and centre of everything that we do. His wealth of experience of working across diverse sectors and with cross-functional teams will help build a narrative around our clients’ business and marketing transformation that connects data, content and technology in an omnichannel world. I’m excited to welcome Neeraj to the Publicis Groupe family, and we look forward to him riding the next strategic wave at the agency.”
Bobby Pawar, MD & CCO - Publicis Worldwide, India added: “I’ve always believed great work is born out of a strong partnership between strategy, creative and clients. Neeraj Bassi has a history of creating strategic platforms that killer ideas can springboard from. His cross-platform approach to planning will also be a huge asset to our march towards the future of creativity. It also helps that he is fun to be around. I can chat with him for hours; the chemistry is very important when you are going to be more or less living out of each other’s metaphorical pockets.”
Commenting on his appointment, and his plans for the agency, Neeraj Bassi said: “I am really excited to be part of Publicis India and looking forward to partnering Bobby and Srija to create stellar work that stands out in the market. Working with clients as an independent consultant has given me insight on the primary concerns of CXOs and how communication can help resolve them. Clients today need an omnichannel approach to planning that focuses on identifying and solving their business problems holistically, rather than getting trapped in a discipline-specific approach. I am fascinated by the way all Groupe companies have come together at Publicis to create Power of One, and I look forward to wielding this power to build successful campaigns for our clients.”
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Airbnb appoints Google's Aristotle Balogh as Chief Technology Officer
Balogh formerly served as Vice President of Engineering, Application Storage, Indexing and Serving at Google
Airbnb has announced the appointment of Aristotle Balogh as Chief Technology Officer, according to media reports.
Balogh is expected to begin his tenure with Airbnb in November and will head the engineering and data science teams. He will also be in charge of infrastructure, information security and IT, as well as engineering for payments and community support.
Balogh formerly served as Vice President of Engineering, Application Storage, Indexing and Serving at Google, where he was instrumental in developing the infrastructure and data platforms of Google Search. He also worked as Chief Technology Officer at Yahoo and VeriSign.
According to reports, the company is expected to file for an Initial Public Offering (IPO) next year and Balogh's appointment comes at a time when Airbnb is still without a Chief Financial Officer after Laurence Tosi stepped down from the role earlier this year.
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