Andrew Goldman, Vice-President Communications, Philips Consumer Electronics

One of the main things was that I did not have such a strong understanding of how influential TV was, for example. This is different from the European and US perspective, where print and online medium are more influential. All these here are still developing. We are also starting to see more specialist interest magazines develop here and that is why our focus is different here.

e4m by exchange4media Staff
Published: May 22, 2006 12:00 AM  | 6 min read
Andrew Goldman, Vice-President Communications, Philips Consumer Electronics

One of the main things was that I did not have such a strong understanding of how influential TV was, for example. This is different from the European and US perspective, where print and online medium are more influential. All these here are still developing. We are also starting to see more specialist interest magazines develop here and that is why our focus is different here.

Andrew Goldman is responsible for the global development and implementation of external and internal communications strategy for Philips Consumer Electronics. Working with both local and regional Philips teams as well as with an international PR agency network, Goldman is responsible for the overall positioning of Philips Consumer Electronics among influential external stakeholders such as the international media, industry and financial analysts. Internal positioning regarding Philips Consumer Electronics mission and vision among Philips’ 165,000 employees is also a fundamental part of Goldman’s role. In conversation with exchange4media’s Pritie S Jadhav on his first visit to India, the Vice-President Communications of Philips Consumer Electronics speaks about Philips’ emphasis on public relations and the way forward. Excerpts:

Q. What are the varied experiences that you can share given your vast experience with different organisations?

It’s been a very exciting company to work with because I think it is changing so quickly. A company that has been established for many, many years there is always that re-inventive cycle and it goes through changes and I think we have seen a lot of that. I have been here for three years and that time we had a new brand campaign and some consolidation within the organisation as well, every organisation you work is different. But then, there are some similarities as well. So, you are always learning and applying some of the things you have learnt in the past.

My time at Philips has been very exciting and I have worked in two different divisions.

Q. What is the purpose of your visit to India?

There are interesting opportunities every time. In India, consumers have started to buy different types consumer electronics products more and more, so coming here and understanding the consumer behaviour is a very important part of my focus. It is to really understand how the market place works and to meet some of my colleagues and to understand some of the challenges they have to face. Because working in a central function in the global head office is a different thing and discussing the strategic focus is very different than to actually seeing how you implement it. It has been a learning experience.

Q. What is the insight that you have taken from India?

One of the main things was that I did not have such a strong understanding of how influential TV was, for example. This is different from the European and US perspective, where print and online medium are more influential. All these here are still developing.

We are also starting to see more specialist interest magazines develop here and that is why our focus is different here.

Q. What, according to you, is the outlook of PR in India and globally?

From what I have heard, it sounds like there is a lot of opportunity. It looks like the public relations industry has grown here tremendously. I mean, it clearly started with multinational organisations coming in, but now the media landscape is changing very quickly and it represents a lot of opportunity. It is a good channel of communication.

Q. For a corporate like Philips how important is public relations?

We put a lot of emphasis and importance on the public relations domain and the main reason for that is that Philips as a company has been around for well over 100 years, has established various brands, but most importantly, has a strong reputation. Also, much depends on the business you are in, which means that if people buy products from a company then they want to understand that the company has a good reputation, got a good standing in terms of quality and sustainability, so I think those issues are best communicated through public relations. It is often difficult to communicate these through other forms of marketing, advertising, for example. I think particularly because Philips is growing in the healthcare area and customers like doctors, hospitals and medical establishments want to be assured of a product from a reputed company.

Also we are a public listed company and we have to communicate around our best practices, corporate governance. A lot of this communication goes to the media, particularly, the financial media, and hence the PR exercise is very important to Philips.

Q. How has the public relations domain changed for Philips after the new identity of ‘Sense and Simplicity’ had been put in place?

We have always worked very closely with the marketing communications functions, the brand management functions, and I think perhaps if anything, then there is more emphasis on our communications in our PR and the message that we want the consumers to understand about ‘Sense and Simplicity’.

Also, that was one of the reasons why we launched the campaign and communicated to the consumers of how simple things are with Philips.

Q. Are there any processes and strategies in place, which form as a mandate for PR globally for Philips?

Yes, we have a corporate communications function, I mean, the way we work is that we have many different divisions, and consumer electronics is one of them. So, the one important process that we have in place is to make sure that there is effective coordination of messaging. It will not be useful to Philips if parts of the different divisions were putting out different press relations on the same day. We work closely with the central communications function to make sure we have effective coordination and have a more compelling Philips message.

Q. Would you agree that PR is, on a majority basis, considered only media relations? How can the industry move away from this common belief?

There is a lot of strategic value to the public relations function and it is not just about press releases. There are a lot of other activities revolving around PR. I don’t know much about India, but studies done recently in Europe and the US is that consumers tend to rely on things like word of mouth and recommendations from colleagues, and a lot of this can be achieved through PR.

Q. What is Philips doing to change this?

PR cannot be used in isolation, but it has to be integrated with marketing and other functions. The way we work within Philips is that marketing colleagues, market intelligence colleagues and brand management colleagues as well as the guys who do the e-business activities and the PR community work very closely together.

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Surabhi Patodia of Ola joins Practo as Head of Communications

Patodia served over three years at Ola as Senior Manager, Corporate Communications & PR

e4m by Ruhail Amin
Published: Feb 8, 2019 8:20 AM  | 1 min read
Patodia

Surabhi Patodia, former Senior Manager, Corporate Communications & PR at Ola has joined healthcare platform Practo as Head of Communications.

Patodia started her career in Communications with Adfactors PR, where she helped companies going to IPO with their communication plans. She then went on to be a part of Text100, India's premier Technology PR agency, where she worked with brands like Lenovo, Tata Power Solar, to name a few. She joined Ola in 2016, and was instrumental in building a strong narrative for the brand, across India and International markets.

Patodia holds PG Diploma in Public Relations & Corporate Communications from the Xavier’s Institute of Mass Communications, Mumbai and Bachelors in Business Administration from BIT, Mesra.

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IndiGo appoints Chhavi Leekha as Director, Corporate Communications & Brand Reputation

Prior to this role, Leekha worked with Nokia India as Head of Marketing and Communications

e4m by Ruhail Amin
Published: Jan 29, 2019 8:08 AM  | 1 min read
Leekha

IndiGo airlines, part of InterGlobe Aviation Ltd, has appointed Chhavi Leekha as Director Corporate Communications and Brand Reputation. Prior to this role, she worked with Nokia India as Head of Marketing and Communications. Her role included setting the direction and leading Nokia's marketing strategy, demand generations, brand strategy, event management, advertising, external/internal communications, corporate affairs &CSR.

Leekha has also worked with Uber India as Consulting Director of Communications and also served a stint at Spice Global as Group President, Brand and Corporate Communications.

Leekha has completed her MBA from the prestigious Narsee Monjee Institue of Management Studies and BA from Shri Ram College of Commerce.

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Aditya Birla Group appoints Sandeep Gurumurthi as Head of Corporate Comm. and Brand

Gurumurthi who was part of the core team that launched ET NOW stepped down from his role as Managing Editor in August 2018

e4m by Ruhail Amin
Published: Jan 22, 2019 7:45 AM  | 1 min read
SandeepGurumurthi

Aditya Birla Group has appointed former ET Now Managing Editor Sandeep Gurumurthi as Head of Corporate Communications and Brand.

Gurumurthi who was part of the core team that launched ET Now stepped down from his role as Managing Editor in August 2018.

He was associated with the channel since inception and besides anchoring breaking news and other special shows, he hosted ET Now's flagship debate show India Development Debate weeknights at 9 pm. 

Gurumurthi began his career with national broadcaster DD News, and prior to joining ET Now, he was associated with CNBC TV18,

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Yaap appoints Deepak Singh as Chief Creative Officer

Singh is one of the most awarded creative talents in the country and has won over 1000 national and international awards

e4m by exchange4media Staff
Published: Nov 1, 2018 1:30 PM  | 2 min read
DeepakSinghYaap

Rainmaker Ventures-backed Yaap, the digital advertising agency has appointed Deepak Singh as their Chief Creative Officer. Deepak will be based in the Mumbai office and will oversee all creative functions across the Yaap network in Mumbai, Gurugram, Hyderabad, Shillong, Dubai, Singapore & Jakarta.  He will report directly to the Board of Directors at Yaap. 

Singh is one of the most awarded creative talents in the country and has won over 1000 national and international awards at Cannes, One Show, LIA, New York Festival, Goafest, Adfest, Spikes Asia, Young Guns and more. He has also been on the jury of some of these prestigious festivals and led creative teams across agencies including Leo Burnett, Grey Worldwide, McCann Erickson, DDB Mudra, TBWA, Dentsu and The Social Street. 

For the past 3 consecutive years, Singh has led a young team from The Social Street, which has gone on to give an exhilarating performance. He has been instrumental in securing the Creative Agency of the year title for the agency, several times during 2018. 

Commenting on his new role, he added, “Saying yes to Yaap was actually not a very tough decision to make for me. Right from the time we first met, Atul had a clear picture of why he wanted to hire me. I am glad he has chalked out a much bigger role for me. Being a young and vibrant company with expertise in Digital Content, Design and Influencer Marketing, Yaap I believe will be a great learning experience for me. I’m raring to go “

Atul Hegde, co-founder Rainmaker Ventures added “Deepak is a welcome addition to the array of Partners we have at Yaap, which has a unique non CEO model, our aim as investors, is to ensure that we are able to attract the best & brightest of talent into the senior management pool at Yap. Within a short span of fewer than 3 Years, Yaap has grown into 70+ people across 7 offices in South East Asia, India & the Middle East and it was the right time for us to bring in a Senior Creative talent. I wish Deepak all the very best and I’m sure he will be a great asset to Yaap. “

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Leo Burnett India promotes Rakesh Hinduja to COO, West

He has been leading the operations of Leo Burnett’s head office in Mumbai as the Executive Director and Branch Head

e4m by exchange4media Staff
Published: Nov 1, 2018 9:06 AM  | 3 min read
RakeshHinduja

Leo Burnett has announced the promotion of Rakesh Hinduja to Chief Operating Officer, West. He will continue to report to Dheeraj Sinha, Managing Director, India and Chief Strategy Officer, South Asia and Rajdeepak Das, Managing Director, India and Chief Creative Officer, South Asia.

Hinduja has been leading the operations of Leo Burnett’s head office in Mumbai as the Executive Director and Branch Head.

Speaking about the elevation, Dheeraj Sinha said, “Rakesh is the perfect role model for the new-age agency we are building. His leadership on all the three parameters of People, Product and Profit has been stellar. Under his watch, we have consistently seen spectacular work that has won our brands market-share, and glory at platforms such as Cannes Lions, Spikes and Effies. He has delivered high-quality growth for the Mumbai office, leading the teams to win a new business almost every two weeks. The momentum and buzz at Leo Burnett Mumbai are palpable. Rakesh has been an amazing team player, helping push the Publicis Groupe’s Power of One agenda. Leo Burnett Mumbai’s contribution to our services such as Prodigious has helped Prodigious to become the number one ‘agency production house’ in the country within a span of two years. More than anything else, Rakesh has a never-say-die attitude and he always plays the game with a sense of camaraderie that we really value at Leo Burnett.”

In his new role, Hinduja will drive the Power of One agenda for Leo Burnett in the West. He will help build cross-platform solutions for our clients using our services in Entertainment (Publicis Entertainment), Content (Content Factory), Experiential (Arc Worldwide), Production (Prodigious), Digital (Indigo Consulting and Digitas) and Media (Zenith Optimedia, Ecosys and Beehive). He will lead all the functions of Leo Burnett Mumbai to create world-class work, build a high growth business and create a culture where people come to do the best work of their lifetime.

Commenting on Rakesh’s promotion, Rajdeepak Das said, “Rakesh is always there, backing great creative work and making integrated thinking happen for our clients. He has been an essential part of the journey to get where we are today. This elevation is much-deserved and will take all of us to greater heights.”

Talking about his promotion, Rakesh Hinduja said, “I am happy with my journey at Leo Burnett – a new-age, solution-providing ‘Wave 3’ agency. I’m proud of the brave we have work done and I am hungry for more. Hereon, there are a lot of exciting things to do and in quick time. I want to take a critical pause here to thank all our clients and the Burnetters for their belief in me.”

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Publicis India appoints Neeraj Bassi as Managing Partner & Chief Strategy Officer

Along with Srija Chatterjee and Bobby Pawar, Bassi will help in fostering collaboration and delivering on the Power of One synergy across the Groupe

e4m by exchange4media Staff
Published: Nov 1, 2018 8:55 AM  | 3 min read
NeerajBassiPublicis

Publicis India has announced the appointment of Neeraj Bassi as Managing Partner & Chief Strategy Officer. Neeraj will work from the agency’s New Delhi office. Along with Srija Chatterjee and Bobby Pawar, Neeraj will help in fostering collaboration and delivering on the Power of One synergy across the Groupe.   

With over two decades of professional experience, Neeraj has worked with some of the world’s most renowned brands including Coca-Cola, Asian Paints, Cadbury, BMW, KFC, Adidas, Samsung, British Airways, WeChat, Voltas, Audi, HSBC, Max Life and Tata Singapore Airlines – Vistara among others.

He joins Publicis after a brief stint as an independent Consultant where he provided strategic guidance and brand solutions for multiple clients across various categories. Neeraj has worked with some of the top market research networks such as TNS, IMRB, and NFO and led the Strategic Planning function in advertising agencies including Cheil, Ogilvy, JWT, McCann in India and abroad. Neeraj has also won multiple awards across reputed award festivals that recognise effectiveness such as Effies (India & APAC), AMES, WARC, etc.  

Announcing the new appointment and welcoming Neeraj aboard, Saurabh Varma, CEO, Publicis Communications, South Asia said: “In Neeraj, we found a partner with a shared vision of driving a deeper level of integration within the Groupe by leveraging the Power of One model. Neeraj’s vast experience and media neutral planning approach will help clients in building a holistic brand experience which will aim to create one-to-one consumer engagement, at scale. I look forward to working with Neeraj and wish him the best of luck.”  

Welcoming Neeraj to the Publicis family, Srija Chatterjee, Managing Director - Publicis Worldwide, India said: “Neeraj joins at a time when the Groupe is implementing a profound transformation which puts our clients front and centre of everything that we do. His wealth of experience of working across diverse sectors and with cross-functional teams will help build a narrative around our clients’ business and marketing transformation that connects data, content and technology in an omnichannel world. I’m excited to welcome Neeraj to the Publicis Groupe family, and we look forward to him riding the next strategic wave at the agency.”  

Bobby Pawar, MD & CCO - Publicis Worldwide, India added: “I’ve always believed great work is born out of a strong partnership between strategy, creative and clients. Neeraj Bassi has a history of creating strategic platforms that killer ideas can springboard from. His cross-platform approach to planning will also be a huge asset to our march towards the future of creativity. It also helps that he is fun to be around. I can chat with him for hours; the chemistry is very important when you are going to be more or less living out of each other’s metaphorical pockets.”  

Commenting on his appointment, and his plans for the agency, Neeraj Bassi said: “I am really excited to be part of Publicis India and looking forward to partnering Bobby and Srija to create stellar work that stands out in the market. Working with clients as an independent consultant has given me insight on the primary concerns of CXOs and how communication can help resolve them. Clients today need an omnichannel approach to planning that focuses on identifying and solving their business problems holistically, rather than getting trapped in a discipline-specific approach. I am fascinated by the way all Groupe companies have come together at Publicis to create Power of One, and I look forward to wielding this power to build successful campaigns for our clients.”  

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Airbnb appoints Google's Aristotle Balogh as Chief Technology Officer

Balogh formerly served as Vice President of Engineering, Application Storage, Indexing and Serving at Google

e4m by exchange4media Staff
Published: Oct 26, 2018 9:06 AM  | 1 min read
AristotleBaloghAirbnb

Airbnb has announced the appointment of Aristotle Balogh as Chief Technology Officer, according to media reports.

Balogh is expected to begin his tenure with Airbnb in November and will head the engineering and data science teams. He will also be in charge of infrastructure, information security and IT, as well as engineering for payments and community support.

Balogh formerly served as Vice President of Engineering, Application Storage, Indexing and Serving at Google, where he was instrumental in developing the infrastructure and data platforms of Google Search. He also worked as Chief Technology Officer at Yahoo and VeriSign.

According to reports, the company is expected to file for an Initial Public Offering (IPO) next year and Balogh's appointment comes at a time when Airbnb is still without a Chief Financial Officer after Laurence Tosi stepped down from the role earlier this year.

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