Nandan Srinath, Station Head, Radio Mirchi,Delhi
“I guess that all the private radio FM stations in Delhi have had a decent run so far on the revenue side. The retail sector has been relatively slower in their adoption of the medium, but we expected that.”
“I guess that all the private radio FM stations in Delhi have had a decent run so far on the revenue side. The retail sector has been relatively slower in their adoption of the medium, but we expected that.”Nandan Srinath, Station Head - Delhi, Radio Mirchi has been a hands on marketing professional with 12 years experience cutting across various cross sections of the industry. Before joining Radio Mirchi in December 2001, he had worked with companies including Coke in GPI in FMCG; Mudra and Corvo Draft Worldwide in database marketing & CRM business; and indya.com in dotcoms.
In a candid chat with Akshay Bhatnagar of exchange4media, Nandan Srinath spoke on Radio Mirchi’s performance in Delhi so far, marketing promotions used and the feedback from the listeners.
Q. How has been the experience so far in the last two months of launch in Delhi? The revenues have been a reasonable success. I guess that all the private radio FM stations in Delhi have had a decent run so far on the revenue side. The retail sector has been relatively slower in their adoption of the medium, but we expected that. It is only a question of time before local businesses start realizing the utility and the effectiveness of the medium in pushing their brands among the consumers and seeing visible offtake. Retail brands need to reach out to their target group which exist in the local city specific market only, and apart from print, radio is the only other active medium which works well for local businesses.
Talking of Radio Mirchi, our advertisers have turned out to be our big supporters. They have shown tremendous faith in us that is getting further cemented as they derive a healthy response from their campaigns on our station. The next logical task for us is to now bring new advertisers in our fold besides making our existing advertisers up their spends and airing frequency on Radio Mirchi.
Q. What about programming…? On the programming front, I think we have arrived at a product mix that is well balanced and makes for excellent listening. The feedback from the listeners has been very encouraging whether it is through direct contact by us or through research studies done by market research agencies. That is the reason that we have not had the need to tamper with our product. Our programming formats, RJs, music mix etc. have connected well with the radio listeners in Delhi. The station is seen as one which is hot, humorous has no inane talk and one that connects with the listener.
Q. …marketing? In terms of consumer marketing, it’s been a tremendous success. We have had two major promotions so far. First the ‘Kitni Mirchi Hai’ contest, which ran for 10 days, made a big impact in drawing listener’s attention to the brand and involving them with the experience called Radio Mirchi. Secondly, the ‘9-8-3 Kismat Khol De’ contest over 3 weeks generated over 4.9 Lac responses. In fact, the response was so overwhelming that our technology partner, TouchTel, was refusing 1 Lac calls in an hour at times from willing participants. The mobile phone users are also quite active in terms of response. More than 50% of our responses come from 8888 (Indiatimes mobile response service). This contest has achieved its objective; which was to get listeners to connect our frequency 98.3FM with our brand Radio Mirchi. Overall, our marketing executions have helped our brand stay top of mind with consumers, which in turn has helped us stay on top of the listenership numbers in this market.
Q. TOI Group initiated the strategy of selling Times of India and Navbharat Times at a combination monthly price of Rs. 98.3 which incidentally (or intentionally) matches with your frequency. So the promotions across inhouse media platforms are playing a key role in making Radio Mirchi a success? You are referring to the Garma-Garam offer from TOI and NBT. This promotion is purely aimed at increasing the circulation of those print brands. And the offer has got nothing to do with Radio Mirchi’s promotions. The price of Rs.98.3 was purely incidental to the promotion.
Q. … But the Garma-Garam’s entire packaging in terms of pricing, visual element, colours used etc. clearly points that Radio Mirchi promotion is a big element of the entire exercise? In some manner, a connection can be drawn with the Radio Mirchi launch and frequency; however that was not the driving need of the TOI and NBT promotion. As I said, the similarities were incidental. We would obviously rather have a price of 98.3 than say Rs.99; that does help our frequency recall.
Q. …the kind of music which should be on air? It’s basically contemporary and classic hit music which we play in Mumbai as well as in Delhi. The only difference is that the listeners in Delhi have some leaning towards the Punjabi music; and our programming reflects that minor bias.
Q. Leaving apart the promotional offers and ads, what do you say about the blatant use of editorial space in the inhouse print properties to promote Radio Mirchi? It is not true. I don’t think newspapers like TOI and NBT will print stories which are irrelevant to their readers. See, our station and brand are making lot of news whether it is our unique promotional offers or the response from the listeners. Every single contest on Radio Mirchi draws huge response from the listeners. Take the case of offer on babies born at the time which matches with our frequency numbers. We were flooded with the calls from the parents. So obviously the uniqueness of the offer and response level from the listeners makes it news worthy for the newspaper readers in the city.
I’ll give you another insight into the power of the medium. A few weeks back, in Ahmedabad, a patient needed blood of a rare group and we aired the request for donors on Radio Mirchi. Within very little time, we were requested to pull the spot off air since more than the required number of donors called almost immediately. When something as newsworthy as this happens, which also demonstrates the power of the medium, one would certainly want to share this with the public at large.
Q. Do you think the learnings from Mirchi’s launch in other cities say Mumbai have helped you in coping up with the Delhi market better? Yes, immensely. There are many things. In Mumbai, all stations had their RJs talking far too much when they all started. So based on the listeners feedback and our own observation, we have made sure that RJs should not speak for more than the predetermined duration of their talk. They have a very tough line of balance to follow. This has been a big learning for us which we have executed from Day 1 in Delhi.
Q. What is the profile of Mirchi listeners in Delhi? The very nature of radio dictates that different types of people come to Mirchi at different points of time during the day. It might be a housewife during the day or the student in the later part of the afternoon or working person during the evening and so on. They could be at home or at work or driving. So keeping the different profile of our listeners we have different programming formats to meet their interests. For example, Hello Delhi in the morning to Dilli Meri Jaan in afternoon to Bumper2Bumper in the evening and so on. Mirchi is popular among all the age groups cutting across social boundaries. It could be a paan wala in Chandni Chowk to a senior manager in Nehru Place to a housewife in Janak Puri to a college goer in Rohini. The research done by our agency and ourselves as well, indicates that Radio Mirchi is universally popular among all segments of the radio listeners by quite a wide margin compared to the competition. I believe independent research by TNS Mode as well as some media specialist agencies indicate the same trend.
Q. Talking of TNS Mode research, Radio City has more Top of the Mind awareness than Radio Mirchi though Radio Mirchi scores more among the younger age group. What is your take on that? The research is dated; if I am not mistaken the fieldwork for this was done in end May. In a market and category that is just 8 weeks old to the city, things could change quickly. Our own research shows that we have moved to a far stronger relative position since this research was carried out.
Q. So what are your findings on the market feedback? In terms of dipsticks, similar to TNS', we do a car track every week, which broadly indicates Radio Mirchi has a consistent 50%+ share of the in-car listening market. Radio City and Red FM hold another 42-43% combined. In research data of June 16th, Radio Mirchi led with 50%, Red FM second with 22% and Radio City third with 20%. The AIR channels combined with 8%.
Our belief is that while the TNS Mode survey shows Mirchi has a healthy share and preference, we have over the last three weeks grown in both terms as well as on TOM recall. Another element which we believe is important is the connect of the frequency with the brand. With the 983 Kismat Khol De contest specifically aimed at that objective, I assume that our brand-frequency connect will be the best in the market. Let me highlight the importance of this. If the listener does not connect the two, then it could well be like going to a Samsung showroom to buy an LG washing machine!!
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TRAI releases Consultation Paper on reserve price for auction of FM radio channels
The regulatory body has asked for written comments on the consultation paper from the stakeholders by November 6
The Telecom Regulatory Authority of India (TRAI) has released a Consultation Paper on "Reserve Price for auction of FM Radio channels".
The Ministry of Information and Broadcasting (MIB) sent a reference dated August 22, seeking recommendations of TRAI on reserve prices for 283 cities (260 new + 23 existing) under FM Phase-Ill Policy.
Accordingly, this Consultation Paper has been prepared to seek the comments and views of the stakeholders on issues related to estimation of the reserve prices for auction of FM Radio channels.
As part of the consultative process, the Consultation Paper has been uploaded on the TRAI website.
The regulatory body has asked for written comments on the consultation paper from the stakeholders by November 6. Counter-comments, if any, may be submitted by November 13, the paper said.
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Radio Mango Nerolac ‘Pulikkali’ celebrates the essence of Onam
Radio Mango in association with Nerolac Healthy Home Paints flags off an Onam folklore-themed roadshow in Kerala
Radio Mango in association with Nerolac Healthy Home Paints launched ‘Pulikkali’, an Onam folklore-themed state-wide roadshow that resonates with the ideology of unity among all people, regardless of their caste, colour or religion.
The road show brings to life the most vibrant and eye-catching ritual of Onam, the Pulikkali (Tiger Dance). The campaign also fondly recalls the popular Onam folk song ‘Maveli Naadu Vaneedum Kaalam, Manushar Ellaarum Onnu Poley.’
It is designed around the ancient folklore of the golden reign of King Mahabali when there was no discrimination on the basis of caste or class and there was neither crime, nor corruption.
The dynamic crew of entertainers, dressed as Pulis (Tigers) accompanied by Chenda Melam (traditional percussion) artists will travel across Kerala for 15 days as part of the campaign to emphasise the fact that no matter what, we all are one and whatever the colour, we must unite to make this Onam colourful.
The flag off to the ‘Pulikkali’ roadshow was conducted in Kochi by Malayalam actor Saiju Kurup in the presence of Ravindran Nair, Programme Director, Radio Mango, and Rajesh C., Kerala Regional Sales Manager, Nerolac Healthy Home Paints, at Malayala Manorama’s Panampilly Nagar office.
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PM Modi lauds Fever FM’s #PlasticSeBreakUp initiative
In a tweet, the Prime Minister congratulated Fever FM for its innovative campaign to ensure reduced usage of single-use plastic
As part of the Fever Voice of Change CSR initiative, Fever FM launched the ‘#PlasticSeBreakUp’ campaign to make India free from single-use plastic.
Drawing inspiration from Prime Minister Narendra Modi’s message this Independence Day, the initiative urges all shopkeepers to do away with single use plastic bags.
PM Modi too tweeted in support of Fever FM’s Bharat Positive initiative. He said ‘I congratulate Fever FM for their innovative campaign to ensure reduced usage of single use plastic. I urge shopkeepers to take part in this campaign with vigour. Such efforts will add valuable momentum to the Swachh Bharat Mission.’
I congratulate Fever FM for their innovative campaign to ensure reduced usage of single use plastic. I urge shopkeepers to take part in this campaign with vigour. Such efforts will add valuable momentum to the Swachh Bharat Mission! @FeverFMOfficial
— Narendra Modi (@narendramodi) September 12, 2019
Talking about the initiative, Harshad Jain, CEO – Radio and Entertainment, HT Media Ltd and Next Mediaworks Ltd., said, “We are extremely grateful to our honourable Prime Minister for his encouragement and appreciation of our latest Bharat Positive campaign, and assure him of our unending support. This encouragement gives us motivation to continue our work with greater zeal to bring about a positive change in the country. We are committed, with our latest campaign against single use plastic, to drive the citizens towards a plastic free India. Bharat Positive is a Fever Voice of Change (FVOC) initiative, the biggest CSR in the history or radio.”
Gautam Gambhir, cricketer, MP and face of Bharat Positive initiative, said, “Credit to team Fever and the listeners of the radio station. PM sir noticing the campaign is no mean feat, it just gives a shot in the arm. Of course when Mr Modi talks, the world listens. There’s substance in his thoughts and him putting the weight behind ‘Plastic Se Breakup’ campaign will only galvanise the whole movement. The fact that his following cuts across age groups is another huge plus. Through PM’s support, the youth, the mid-aged and the elderly, everyone will know about this campaign.”
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RED FM's ‘Pride Ki Side’ campaign highlights LGBTQIA + issues
To celebrate the first anniversary of repealing of Section 377, the initiative will provide a platform to share stories and highlight challenges faced by the community
93.5 RED FM has launched a brand-new initiative – ‘Pride Ki Side’ to celebrate the first anniversary of repealing of Section 377. The initiative will provide a platform to share stories and highlight the various challenges faced by LGBTQIA+. The concept of this campaign majorly aims at educating the masses about the pride community.
RED FM has joined hands with Naz Foundation and Breaking Barriers – a project by students of Tagore International School, Vasant Vihar, Delhi, to sensitise the society at the grass root level.
RED FM is targeting the children at a young age so that they become compassionate and kinder towards LGBTQIA+ children.
To support this belief, various workshops are being conducted in schools to provide a safe and respectful learning environment for everyone. Trained and certified counsellors accompanied by RED FM’s team and RJs are conducting the workshops.
Speaking about this campaign, Nisha Narayanan, COO and Director, RED FM and Magic FM, said, “Looking at the status of LGBTQIA+ community in India, it is high-time we start educating the people about them. Everyone should have the right to openly appreciate and practice who they are and love who they want. At RED FM, we believe in supporting this movement through our humble initiative ‘Pride Ki Side’. We want to raise awareness in the public about the challenges faced by them. We hope more people will come forward, share stories and help empower each other. Our vision is to create an inclusive environment and encourage our audience to adopt a progressive and compassionate outlook towards the LGBTQIA+ community.”
Commenting on the association, Anjali Gopalan, Founder and Executive Director, The Naz Foundation Trust said, “I am so happy that RED FM has taken this step to highlight LGBTQIA + issues. The Naz Foundation (India) Trust is proud to be part of this journey.”
To ensure maximum outreach, RED FM has also introduced a daily special morning show on their radio channel with a counsellor. This engaging and interactive format of the show will address queries and problems of the community who face bullying, hatred and discrimination at institutes or workplace.
Besides this, RED FM has also invited a well-known LGBTQIA+ influencer at their studio who will share stories of courage in dealing with cyber trolls, verbal harassment, and how they moved-ahead and dealt with such situations.
The campaign, which began September 4, runs till September 13.
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Dia Mirza supports BIG FM’s green Ganesha initiative
To spread awareness about using eco-friendly Ganesha idols, BIG FM held a two-week-long contest and 15 winners were felicitated with a Tree Ganesha by Mirza
For the 12 th year in a row, BIG FM has brought to light the importance of celebrating festivities in an eco-friendly way through Ramky’s BIG Green Ganesha.
The initiative promotes the use of eco-friendly Ganesha idols and its celebration with minimum environmental damage. RJ Rani, the face of Ramky’s BIG Green Ganesha initiative, hosted the event, which was graced by actress Dia Mirza, Sujiv Nair from Ramky Enviro Engineers Ltd and Ram Kharpuriya, Director - Greenland Farms.
15 lucky contest-winning listeners were felicitated with a Tree Ganesha by Mirza, at the BIG FM office.
To spread awareness about using eco-friendly Ganesh idols, a two-week-long contest was held and it resulted in widespread response from listeners across Mumbai. BIG FM Mumbai associated with Tree Ganesha as they create eco-friendly idols which are made of natural soil and also melts completely after immersion in water bodies as compared to non-biodegradable options that create pollution.
Commenting on the initiative, a BIG FM spokesperson stated, “BIG FM has always tried to bring about a positive change in society. BIG Green Ganesha has been our on-going initiative for the past twelve years which is amplified through on-air and digital channels. We at BIG FM believe in ‘Change starts with you’ and through this campaign tried to raise awareness on the environment pollution created with non-biodegradable idols. The campaign has been very successful till date and we are happy and proud that we as a medium can offer our listeners entertainment with purpose.”
Nair, Chief Human Resources Officer of Ramky Enviro Engineers Ltd, commented, “The Green Ganesha initiative is our contribution to the environment. Being in the space where we closely experience the hazards that affect the environment, we are trying to make Green Ganesha an awareness campaign and save the environment from the use of harmful products. Through this we urge the people to acknowledge an environment-friendly celebration by adopting the use of eco-friendly products.”
Mirza added, “I am very happy to be here. Moreover, I am extremely grateful to BIG FM for this campaign that has been raising awareness over the last 12 years. For the past few years, I have been associating with beach clean ups post the Ganpati Visarjan and it’s very disheartening to see the remains of the idols washed back ashore. Three years ago, Dattadri (Kothur of Tree Ganesha) and I made one of these tree Ganeshas together and it was a beautiful feeling. The happiness you feel while doing something for the better good just elates you to a whole new level. I urge more people to opt for eco friendlier methods, for not just their Ganpati celebrations, but in their day-to-day activities as well.”
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Radio Adex: Ad volume sees 8% decrease in indexed growth in Q2 2019
Paytm.com continues to be the top brand to advertise in the services sector in the first half of both 2018 and 2019
The recent Radio Adex report for ad volumes in the medium for the first and second quarter of 2019 shows 8 per cent decrease in indexed growth.
In the first quarter (Jan-March), the service sector had 31 per cent share which came down to 26 per cent in the second quarter (April-June). The retail sector saw increased share in the second quarter. From 8 per cent in the first quarter, the ad volumes from the retail sector increased to 11 per cent. This was the time when IPL, General Elections and World Cup were ruling the roost.
Interestingly, Banking/Finance/Investment sector which was one of the top advertising categories in the first quarter with 12 per cent share, doesn’t find a place in the top five super categories in the second quarter. Education makes an entry in the top five list for Q2 with 10 per cent share. Auto jumped from 8 per cent to 10 per cent, while food beverages declined from 10 per cent to 9 per cent.
If we consider the ad volume in Radio for the first half of 2019 vs the first half of 2018, the indexed growth saw a decline by 9 per cent. Services continue to take the maximum share. In 2018, it was 30 per cent share while in 2019, it is 29 per cent share. Retail, Food & Beverages, Banking, Finance and Investment saw similar shares this year as was in 2018. Auto moved from 8 per cent in 2018 to 9 per cent this year.
Paytm.com continues to be the top brand to advertise in the services sector in the first half of both 2018 and 2019. Google Pay takes the next spot this year as compared to Amazon.in in 2018. Google, Cars24, Yahoo Cricket were the other brands which were a part of the top 5 brands in the first half of 2018. This year, Cars24 remained constant while there has been an addition of Hotstar and Phonepe in the list.
In the retail sector, except for Home Centre (Koz), all the brands that advertised on Radio in the first half of 2018 are missing from the top 5 brands list of 2019. While last year there were Great Eastern Trading, Central (Pantaloons), Max Retail, and South India Shopping Mall, in 2019, they are replaced by Alishan, Reliance Trends, The Chennai Silks and Lifestyle. In the Food and Beverages category, the Pan Masala brands continue to make a mark.
The cars category has jumped from 5 per cent to 7 per cent shares on radio, when compared to the first half of 2018 vs the first half of 2019. Properties/Real Estates have the maximum share of 8 per cent in 2019 compared to 9 per cent in 2018.
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FM Tadka goes for makeover with ‘Apni Suno’ campaign
Apart from the new positioning statement, FM Tadka also sports a new logo indicating dialogue within for a positive change
Three months ago, management at the Patrika group decided to go for a makeover of FM Tadka. And just two weeks back, the revamp exercise reached a climax at film studios in Jaipur with RJs all across the country practicing steps for the new jingle video having both an aspirational and inspirational feel to it.
The radio network, spanning six states and 18 cities, started its teaser campaign on August 1 with a mascot named Mr. Mannki who ignited people's minds on the new message hidden in its pose which became quite a hit amongst listeners.
The campaign garnered praise from celebrities across the spectrum. Singers Sukhwinder Singh, Hariharan, Tochi Raina, Aastha Gill, and Hindi film industry stars like Tusshar Kapoor, Mallika Shehrawat, Urvashi Rautela, Sonali Kulkarni, director Nitish Tiwari, Super 30 founder Anand Kumar, comedians Shekhar Suman, Sunil Pal, Raju Shrivastav and sports stars appreciated the concept when it was shared with them during their visits to FM Tadka. The campaign, Apni Suno, talks about making a transformation in life.
“As a country, we have always followed Gandhi ji’s three monkeys, but now the fourth monkey Mr Mannki came with a message- to bring a positive change in your life and to the destiny of the country- Apni Suno. This network philosophy was aptly revealed on Independence Day,” the network said in a statement.
“From students as environment crusaders, young innovators to reality stars from smaller cities- there are many examples of people listening to themselves and carving a new life for themselves. It is this clarion call that FM Tadka is bringing to its listeners and propagating through roadshows, cinema, mall tie ups and artists across the country,” the statement read.
Gaurav S Karrir, the National Programming Head, further reveals, “The prospect of a product change around was quite exciting. We took innovative ways like making Mr Mannki our mascot, mask inserts in newspapers, celeb led Apni Suno life changing stories and using Patrika power in digital, outdoor, print and tv to make people notice the new message of Apni Suno”.
Saurabh Bhandari, National Head Marketing, Patrika Group, who has seen the radio product evolve over the years, applauded team Tadka and shared his vision, saying, “We at Patrika Group always believe to bring change in people’s life. Our endeavour FM Tadka's ‘apni suno’ positioning is yet another step in same direction, there has been a deep study and long research behind this, we are confident listeners and our trade partners will continue their love n support to FM Tadka.”
Apart from a new positioning statement, FM Tadka also sports a new logo indicating dialogue within for a positive change. Shades of blue pointing at freedom of expression. The core TG now is 16-30 with music starting from 2008 and the playlist focused on melody. FM Tadka's flagship Jaipur station now has a new team of RJs making the entire station live with focus on social impact plus technology and sports segments.
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