Farid Kureshi, National Sales Director, Radio Mirchi

"TV does not provide you city specific reach- so it has far higher wastage than radio."

e4m by exchange4media Staff
Published: Dec 12, 2002 12:00 AM  | 11 min read
Farid Kureshi, National Sales Director, Radio Mirchi

"TV does not provide you city specific reach- so it has far higher wastage than radio."

As the only active,comprehensive and leading Radio industry information resource in the country, the Radio Channel at exchange4media has looked at the emerging medium of Radio from various angles. At RadioSpeak we have brought to you the insights from the entrepreneurial Gautam Radia, the quintessential Radio CEO A P Parigi from a business point of view, Radio Jockey Anish Trivedi, Programming Head Vehrnon Ibrahim and research expert Praveen Tripathi. Now we look at Radio from advertising selling and marketing point of view... one of the criticism being that radio is being sold like TV whereas it is a very different medium than TV, as most people heading radio sales and marketing are from TV business. To be able to understand the intricacies of Radio Advertising Sales and Marketing we spoke to Farid Kureshi...

Radio's fate still hangs in balance. High license fee, low ad rates and too many stations playing the same numbers hasn't really helped.

However, the media fraternity is gradually shedding its wait and watch policy and pushing a small bit of the clients' money to radio as well - more so in the case of automobiles, financial products and FMCGs. And it has brought in some optimism in the industry. More so in the case of Radio Mirchi, which is reportedly a market leader in all the five cities where it has launched.

Ritu Midha of exchange4media spoke to Farid Kureshi, National Marketing Director, Radio Mirchi on what makes the radio tick, and how Radio Mirchi has left the other stations to do the catching up while it leads the way.

Q. The kind of programmes you have is decided by the advertisers's needs or listeners' likes and dislikes? Our number one priority is to focus on the listeners. We adapt to the changes in the listeners' taste. Listeners will not come because advertisers are there, advertisers will come because listeners are there!

Q. What is Mirchi's USP, considering that most of the radio stations are trying to get into the same mass music slot? As our punch line says, 'it is hot.' We have a very clearly defined position - we are a contemporary hit radio station, and our TG is 15 to 35 - SEC A and B. Most of the music that we play today is post 1995, 96.

As far as marketing is concerned, there are two aspects to it - establishing the brand itself so that it has a top of mind recall and secondly, to develop a large number of loyal listeners. We have done a very good job on it till now - even the IMRB study showed that 77% of the listeners actually rated radio Mirchi as the best.

In addition, Mirchi is the only station, which has a number of Bollywood stars endorsing it. It was conveyed through print and outdoor ads with Salman Khan, Bipasha Basu and many others.

Q. In a field where 3 out of the 5 radio stations are focusing on Bollyood music, to what extent would celebrity endorsement work? Yes, everyone plays Hindi music and 90% of it is Bollywood numbers. Anyway movies is big business in India. Hence, celebrity endorsement goes a long way in establishing credibility and fan following. People want to hear the station endorsed by their favourite film stars. Shahrukh Khan, Bipasha Basu, Shilpa Shetty - you name the star, and he or she has been on the station in terms of endorsement as well as interview.

It works. We have done a lot of film contests, and we were the first station to do a movie premier. It appeals to our target group.

Q. English music seems to be increasing in size once again. Does it indicate a change in the strategy? As I mentioned, 90% music on our station is Hindi. Nonetheless, we are a contemporary hit radio station and our TG also appreciates English music. Hence, we pick up the best of the charts and play those numbers. The number of English songs depends on how many hits you have at that point in time. However, the focus is basically on contemporary hit Hindi music.

Q. A lot of listenership on mass stations comes from SEC D and E. Does it not lead to a lot of wastage as far as advertisers are concerned? I would call it extended reach and not wastage! Any radio station or channel defines its core TG. For instance MTV might be targeting 15 to 21 year olds from SEC A and B, but it may so happen that a 55- year old is also watching MTV. You can't stop him.

Similarly, our programming and marketing efforts are directed only towards 15 to 35 Sec A and B target group, but if we happen to reach from an 11 year old to a 45 year old - I will not complain.

Now to answer the second part of your question, how would radio help in reaching this audience with minimum wastage -television does not provide you city specific reach- so it has far higher wastage than radio. And if you look at Radio Mirchi as a brand, it is present in four stations today - by the year-end it would be present in ten cities - which would include four metros. Most of the advertising money goes to these top ten cities in India.

When you are buying on radio you can buy in the specific cities, which are your priority and reduce wastage. And within those cities you can further segment your TG by choosing time bands. For instance, if you want to sell tires, you should look at drive time in the mornings and evenings. No media can say that I will give you zero wastage - but the wastage on radio is minimum. To give you another example, we know that 90% of drivers in India are male and chances are that they have their own automobiles and they are driving to work themselves. Secondly, you can buy specialised programming - if you want to reach housewife, you can opt for an afternoon slot where we have women-centric programmes.

Q. Are you offering a combination of various stations as a package deal? Absolutely. Most of the national advertisers who come to us today want to buy all the four stations. So we have package deals.

Q. First city you launched in was Indore. Did the learnings that you gained from there, make launch in other cities an easier experience? Yes and no. It did help in having the launch a lot smoother operationally. But for any station to survive it has to be constantly on its toes - in terms of what your listeners want. Developing a loyal listener base is a difficult task. Every city is a totally different ball game. The attitude has to be local.

I think we have done a wonderful job…we are leaders everywhere.

Q. What synergies do you see in events and radio? If you look at Dubai, radio stations are continuously doing road shows and other events. I believe that events go very well with radio, and we are doing a lot of local events in almost every city we are present in. Community involvement and closer interaction helps in building relationship with your listeners because you can feel the station far more closely. Personality involvement and direct interaction increases the audience interest. It is also a good opportunity for advertisers to reach the target group directly. Even more so for retail advertiser, who at the end of the day, is looking at how many footfalls you can generate for him.

Q. So you don't have different rates for different parts of the day? Of course, we do. There is a difference in rates for prime time and non-prime time. Prime time is mornings and evenings when we have office-going crowd also listening in. Non prime time is afternoon and late evenings - which makes it all the more lucrative for categories not focused on men.

Q. What is your experience of radio? What kind of programmes really sell? I would not be qualified to comment on programming. What I would say is that our positioning is the most appealing to most advertisers today. Nine out of ten advertisers in India are trying to reach this target group, be it financial institutions, white goods, airlines or credit cards.

Q. Every FM station touts itself as city's own station. How important a role does local flavour really play? It is very important that each station caters to the local taste. That is what radio is all about. Radio is a very topical, on the ball medium. Being very localised, is where the magic of radio lies. Let me give you an example. Same client can promote different products/brands on different stations. Different copies can be used for different cities. The cost of television promotion is huge and customising it is a very expensive affair. Radio, however, costs you few thousand rupees, and so you can have multiple copies for multiple centres. It can work for both local and national brands. Viva may have a sale in Ahmedabad and not have a sale in Mumbai and use radio to announce it.

A radio knows the pulse of the city - knows the local linguistic flavour. Hence, anything we play on a station is researched locally. This research is an ongoing process, so that the music changes with the audience taste. Secondly, it talks about local entertainment, weather, traffic and social causes. RJs are local and so they know the local flavour - in Pune, for instance, there is a lot of Marathi talk, while in Ahmedabad, flavour is more Gujarati. If you go across the four radio stations of Radio Mirchi, you would notice a world of difference.

Q. Morning shows seem to be the name of the game as far as radio is concerned. Is it given special attention both in terms of programming and marketing? I will answer that in two parts - one is that worldwide mornings have a lot of breakfast shows, which is more of talk and less of music. These three-four hour morning shows have a lot of topical content. Most of the people outside of radio companies take this information off the web and seminars but what they forget is that we are not a market like US.

Having said that, morning is definitely one of the most crucial parts of programming as it sets the mood and tone for the day. You want a listener to start his day with your station and continue with it through the day. However, from an advertising perspective, it is only important for male-targeted categories. As far as women oriented products or household products, where whole family takes decision are concerned- looking beyond drive time is not a bad idea at all.

People say radio becomes highly personal and focused medium in mornings when a guy is driving I find it quite amusing. Why not look at evening also. Does the guy who goes in a car return by a local train?

The best way to have maximum reach is by having three or four spots in a day. It is not like television where viewing is by appointment. Radio is a frequency medium and over all pulse, reach and tone is important. Any advertiser should first look at frequency and then look at any other criteria.

Q. But doesn't radio really become a highly involved medium at drive time. In the other day parts it is just in the background. We have tremendous amount of listenership in afternoons from about 12 to 5. Though what you say about radio being a background medium at home is very true, look at the uniqueness of the medium. Television is a medium by appointment - your eyes and ears have to be glued to TV. If you are not there you can't do anything. Same is the case with newspaper. However, no such complusions with radio! As far as the involvement with the medium is concerned, our senses react to what we like. If there is any song I like it is going to draw my attention. To that extent we can compare to a beautiful fragrance that draws our senses.

Q. Lastly, would you say it is a dog-eat-dog world out there? Let me put it this way. Media industry has just started taking note of radio - and hence, it is the responsibility of every radio station to focus on the growth of the category and not just individual growth of a particular station. Aim is to grow the pie - unless and until you deliver the numbers as an industry - the advertiser is not going to look at you very seriously. Pie is too small right now to fight for the share.

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TRAI releases Consultation Paper on reserve price for auction of FM radio channels

The regulatory body has asked for written comments on the consultation paper from the stakeholders by November 6

e4m by exchange4media Staff
Published: Oct 17, 2019 1:19 PM  | 1 min read
TRAI

The Telecom Regulatory Authority of India (TRAI) has released a Consultation Paper on "Reserve Price for auction of FM Radio channels".

The Ministry of Information and Broadcasting (MIB) sent a reference dated August 22, seeking recommendations of TRAI on reserve prices for 283 cities (260 new + 23 existing) under FM Phase-Ill Policy.

Accordingly, this Consultation Paper has been prepared to seek the comments and views of the stakeholders on issues related to estimation of the reserve prices for auction of FM Radio channels.

As part of the consultative process, the Consultation Paper has been uploaded on the TRAI website.

The regulatory body has asked for written comments on the consultation paper from the stakeholders by November 6. Counter-comments, if any, may be submitted by November 13, the paper said.

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Radio Mango Nerolac ‘Pulikkali’ celebrates the essence of Onam

Radio Mango in association with Nerolac Healthy Home Paints flags off an Onam folklore-themed roadshow in Kerala

e4m by exchange4media Staff
Published: Sep 13, 2019 6:44 PM  | 1 min read
Radio

Radio Mango in association with Nerolac Healthy Home Paints launched ‘Pulikkali’, an Onam folklore-themed state-wide roadshow that resonates with the ideology of unity among all people, regardless of their caste, colour or religion.

The road show brings to life the most vibrant and eye-catching ritual of Onam, the Pulikkali (Tiger Dance). The campaign also fondly recalls the popular Onam folk song ‘Maveli Naadu Vaneedum Kaalam, Manushar Ellaarum Onnu Poley.’

It is designed around the ancient folklore of the golden reign of King Mahabali when there was no discrimination on the basis of caste or class and there was neither crime, nor corruption.

The dynamic crew of entertainers, dressed as Pulis (Tigers) accompanied by Chenda Melam (traditional percussion) artists will travel across Kerala for 15 days as part of the campaign to emphasise the fact that no matter what, we all are one and whatever the colour, we must unite to make this Onam colourful.

The flag off to the ‘Pulikkali’ roadshow was conducted in Kochi by Malayalam actor Saiju Kurup in the presence of Ravindran Nair, Programme Director, Radio Mango, and Rajesh C., Kerala Regional Sales Manager, Nerolac Healthy Home Paints, at Malayala Manorama’s Panampilly Nagar office.

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PM Modi lauds Fever FM’s #PlasticSeBreakUp initiative

In a tweet, the Prime Minister congratulated Fever FM for its innovative campaign to ensure reduced usage of single-use plastic

e4m by exchange4media Staff
Published: Sep 13, 2019 5:46 PM  | 2 min read
Fever FM

As part of the Fever Voice of Change CSR initiative, Fever FM launched the ‘#PlasticSeBreakUp’ campaign to make India free from single-use plastic.

Drawing inspiration from Prime Minister Narendra Modi’s message this Independence Day, the initiative urges all shopkeepers to do away with single use plastic bags.

PM Modi too tweeted in support of Fever FM’s Bharat Positive initiative. He said ‘I congratulate Fever FM for their innovative campaign to ensure reduced usage of single use plastic. I urge shopkeepers to take part in this campaign with vigour. Such efforts will add valuable momentum to the Swachh Bharat Mission.’

Talking about the initiative, Harshad Jain, CEO – Radio and Entertainment, HT Media Ltd and Next Mediaworks Ltd., said, “We are extremely grateful to our honourable Prime Minister for his encouragement and appreciation of our latest Bharat Positive campaign, and assure him of our unending support. This encouragement gives us motivation to continue our work with greater zeal to bring about a positive change in the country. We are committed, with our latest campaign against single use plastic, to drive the citizens towards a plastic free India. Bharat Positive is a Fever Voice of Change (FVOC) initiative, the biggest CSR in the history or radio.”

Gautam Gambhir, cricketer, MP and face of Bharat Positive initiative, said, “Credit to team Fever and the listeners of the radio station. PM sir noticing the campaign is no mean feat, it just gives a shot in the arm. Of course when Mr Modi talks, the world listens. There’s substance in his thoughts and him putting the weight behind ‘Plastic Se Breakup’ campaign will only galvanise the whole movement. The fact that his following cuts across age groups is another huge plus. Through PM’s support, the youth, the mid-aged and the elderly, everyone will know about this campaign.”

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RED FM's ‘Pride Ki Side’ campaign highlights LGBTQIA + issues

To celebrate the first anniversary of repealing of Section 377, the initiative will provide a platform to share stories and highlight challenges faced by the community

e4m by exchange4media Staff
Published: Sep 9, 2019 7:03 PM  | 2 min read
Red FM

93.5 RED FM has launched a brand-new initiative – ‘Pride Ki Side’ to celebrate the first anniversary of repealing of Section 377. The initiative will provide a platform to share stories and highlight the various challenges faced by LGBTQIA+. The concept of this campaign majorly aims at educating the masses about the pride community.

RED FM has joined hands with Naz Foundation and Breaking Barriers – a project by students of Tagore International School, Vasant Vihar, Delhi, to sensitise the society at the grass root level.

RED FM is targeting the children at a young age so that they become compassionate and kinder towards LGBTQIA+ children.

To support this belief, various workshops are being conducted in schools to provide a safe and respectful learning environment for everyone. Trained and certified counsellors accompanied by RED FM’s team and RJs are conducting the workshops.

Speaking about this campaign, Nisha Narayanan, COO and Director, RED FM and Magic FM, said, “Looking at the status of LGBTQIA+ community in India, it is high-time we start educating the people about them. Everyone should have the right to openly appreciate and practice who they are and love who they want. At RED FM, we believe in supporting this movement through our humble initiative ‘Pride Ki Side’. We want to raise awareness in the public about the challenges faced by them. We hope more people will come forward, share stories and help empower each other. Our vision is to create an inclusive environment and encourage our audience to adopt a progressive and compassionate outlook towards the LGBTQIA+ community.”

Commenting on the association, Anjali Gopalan, Founder and Executive Director, The Naz Foundation Trust said, “I am so happy that RED FM has taken this step to highlight LGBTQIA + issues. The Naz Foundation (India) Trust is proud to be part of this journey.”

To ensure maximum outreach, RED FM has also introduced a daily special morning show on their radio channel with a counsellor. This engaging and interactive format of the show will address queries and problems of the community who face bullying, hatred and discrimination at institutes or workplace.

Besides this, RED FM has also invited a well-known LGBTQIA+ influencer at their studio who will share stories of courage in dealing with cyber trolls, verbal harassment, and how they moved-ahead and dealt with such situations.

The campaign, which began September 4, runs till September 13.

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Dia Mirza supports BIG FM’s green Ganesha initiative

To spread awareness about using eco-friendly Ganesha idols, BIG FM held a two-week-long contest and 15 winners were felicitated with a Tree Ganesha by Mirza

e4m by exchange4media Staff
Published: Aug 30, 2019 7:06 PM  | 3 min read
Diya Mirza

For the 12 th year in a row, BIG FM has brought to light the importance of celebrating festivities in an eco-friendly way through Ramky’s BIG Green Ganesha.

The initiative promotes the use of eco-friendly Ganesha idols and its celebration with minimum environmental damage. RJ Rani, the face of Ramky’s BIG Green Ganesha initiative, hosted the event, which was graced by actress Dia Mirza, Sujiv Nair from Ramky Enviro Engineers Ltd and Ram Kharpuriya, Director - Greenland Farms.

15 lucky contest-winning listeners were felicitated with a Tree Ganesha by Mirza, at the BIG FM office.

To spread awareness about using eco-friendly Ganesh idols, a two-week-long contest was held and it resulted in widespread response from listeners across Mumbai. BIG FM Mumbai associated with Tree Ganesha as they create eco-friendly idols which are made of natural soil and also melts completely after immersion in water bodies as compared to non-biodegradable options that create pollution.

Commenting on the initiative, a BIG FM spokesperson stated, “BIG FM has always tried to bring about a positive change in society. BIG Green Ganesha has been our on-going initiative for the past twelve years which is amplified through on-air and digital channels. We at BIG FM believe in ‘Change starts with you’ and through this campaign tried to raise awareness on the environment pollution created with non-biodegradable idols. The campaign has been very successful till date and we are happy and proud that we as a medium can offer our listeners entertainment with purpose.”

Nair, Chief Human Resources Officer of Ramky Enviro Engineers Ltd, commented, “The Green Ganesha initiative is our contribution to the environment. Being in the space where we closely experience the hazards that affect the environment, we are trying to make Green Ganesha an awareness campaign and save the environment from the use of harmful products. Through this we urge the people to acknowledge an environment-friendly celebration by adopting the use of eco-friendly products.”

Mirza added, “I am very happy to be here. Moreover, I am extremely grateful to BIG FM for this campaign that has been raising awareness over the last 12 years. For the past few years, I have been associating with beach clean ups post the Ganpati Visarjan and it’s very disheartening to see the remains of the idols washed back ashore. Three years ago, Dattadri (Kothur of Tree Ganesha) and I made one of these tree Ganeshas together and it was a beautiful feeling. The happiness you feel while doing something for the better good just elates you to a whole new level. I urge more people to opt for eco friendlier methods, for not just their Ganpati celebrations, but in their day-to-day activities as well.”

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Radio Adex: Ad volume sees 8% decrease in indexed growth in Q2 2019

Paytm.com continues to be the top brand to advertise in the services sector in the first half of both 2018 and 2019

e4m by exchange4media Staff
Published: Aug 21, 2019 8:31 AM  | 2 min read
Ad ex Radio

The recent Radio Adex report for ad volumes in the medium for the first and second quarter of 2019 shows 8 per cent decrease in indexed growth.

In the first quarter (Jan-March), the service sector had 31 per cent share which came down to 26 per cent in the second quarter (April-June). The retail sector saw increased share in the second quarter. From 8 per cent in the first quarter, the ad volumes from the retail sector increased to 11 per cent. This was the time when IPL, General Elections and World Cup were ruling the roost.

Interestingly, Banking/Finance/Investment sector which was one of the top advertising categories in the first quarter with 12 per cent share, doesn’t find a place in the top five super categories in the second quarter. Education makes an entry in the top five list for Q2 with 10 per cent share. Auto jumped from 8 per cent to 10 per cent, while food beverages declined from 10 per cent to 9 per cent.

If we consider the ad volume in Radio for the first half of 2019 vs the first half of 2018, the indexed growth saw a decline by 9 per cent. Services continue to take the maximum share. In 2018, it was 30 per cent share while in 2019, it is 29 per cent share. Retail, Food & Beverages, Banking, Finance and Investment saw similar shares this year as was in 2018. Auto moved from 8 per cent in 2018 to 9 per cent this year.

Paytm.com continues to be the top brand to advertise in the services sector in the first half of both 2018 and 2019. Google Pay takes the next spot this year as compared to Amazon.in in 2018. Google, Cars24, Yahoo Cricket were the other brands which were a part of the top 5 brands in the first half of 2018. This year, Cars24 remained constant while there has been an addition of Hotstar and Phonepe in the list.

In the retail sector, except for Home Centre (Koz), all the brands that advertised on Radio in the first half of 2018 are missing from the top 5 brands list of 2019. While last year there were Great Eastern Trading, Central (Pantaloons), Max Retail, and South India Shopping Mall, in 2019, they are replaced by Alishan, Reliance Trends, The Chennai Silks and Lifestyle. In the Food and Beverages category, the Pan Masala brands continue to make a mark.

The cars category has jumped from 5 per cent to 7 per cent shares on radio, when compared to the first half of 2018 vs the first half of 2019. Properties/Real Estates have the maximum share of 8 per cent in 2019 compared to 9 per cent in 2018.

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FM Tadka goes for makeover with ‘Apni Suno’ campaign

Apart from the new positioning statement, FM Tadka also sports a new logo indicating dialogue within for a positive change

e4m by exchage4media staff
Published: Aug 19, 2019 10:53 AM  | 3 min read
FMTadka

Three months ago, management at the Patrika group decided to go for a makeover of FM Tadka. And just two weeks back, the revamp exercise reached a climax at film studios in Jaipur with RJs all across the country practicing steps for the new jingle video having both an aspirational and inspirational feel to it.

The radio network, spanning six states and 18 cities, started its teaser campaign on August 1 with a mascot named Mr. Mannki who ignited people's minds on the new message hidden in its pose which became quite a hit amongst listeners.

The campaign garnered praise from celebrities across the spectrum. Singers Sukhwinder Singh, Hariharan, Tochi Raina, Aastha Gill, and Hindi film industry stars like Tusshar Kapoor, Mallika Shehrawat, Urvashi Rautela, Sonali Kulkarni, director Nitish Tiwari, Super 30 founder Anand Kumar, comedians Shekhar Suman, Sunil Pal, Raju Shrivastav and sports stars appreciated the concept when it was shared with them during their visits to FM Tadka. The campaign, Apni Suno, talks about making a transformation in life.

“As a country, we have always followed Gandhi ji’s three monkeys, but now the fourth monkey Mr Mannki came with a message- to bring a positive change in your life and to the destiny of the country- Apni Suno. This network philosophy was aptly revealed on Independence Day,” the network said in a statement.

“From students as environment crusaders, young innovators to reality stars from smaller cities- there are many examples of people listening to themselves and carving a new life for themselves. It is this clarion call that FM Tadka is bringing to its listeners and propagating through roadshows, cinema, mall tie ups and artists across the country,” the statement read.

 Gaurav S Karrir, the National Programming Head, further reveals, “The prospect of a product change around was quite exciting. We took innovative ways like making Mr Mannki our mascot, mask inserts in newspapers, celeb led Apni Suno life changing stories and using Patrika power in digital, outdoor, print and tv to make people notice the new message of Apni Suno”.

 Saurabh Bhandari, National Head Marketing, Patrika Group, who has seen the radio product evolve over the years, applauded team Tadka and shared his vision, saying, “We at Patrika Group always believe to bring change in people’s life. Our endeavour FM Tadka's ‘apni suno’ positioning is yet another step in same direction, there has been a deep study and long research behind this, we are confident listeners and our trade partners will continue their love n support to FM Tadka.”

 Apart from a new positioning statement, FM Tadka also sports a new logo indicating dialogue within for a positive change. Shades of blue pointing at freedom of expression. The core TG now is 16-30 with music starting from 2008 and the playlist focused on melody.  FM Tadka's flagship Jaipur station now has a new team of RJs making the entire station live with focus on social impact plus technology and sports segments.

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