Microsoft sees India as a top market for digital innovations: Adam Anger
The country, says the tech giant's General Manager, Advertising and Online, APAC, is also one of the first markets where Microsoft will be launching its new advertising platform

From business software to gaming and entertainment, Microsoft has been at the forefront of innovation and disruptive technologies. The digital advertising space is one area, though, where the IT giant's success has been indifferent so far, when compared to some of its peers. However, with a new leadership in place, the company seems keen to lay claim to this new frontier. We spoke to Adam Anger, General Manager, Advertising and Online, Asia Pacific at Microsoft, to understand more about the company’s new digital advertising strategy, the future of the revamped MSN, the state of the current search partnership with Yahoo, among other things. Excerpts.
What challenges does today’s digital world throw up for a company like you?
There are a few things that Microsoft as a company recognises. We are in a very different world today then what we were even five years ago. This is a very device-dependant world and most people are accessing the internet through mobile phones or tablets and many of these are not Windows-based. As a company, we had to really think about how we deliver services to consumers and businesses in a way that recognises the world we are in today. A world that is defined by mobile-first and is all about delivering information via the cloud, because if you are in a mobile-first world where people are accessing the internet through the cloud, you need to have a mechanism that allows you to deliver those experiences across many different screens. So, as a company, we have really re-thought or re-strategised all of our product lines to make sure that we are serving both consumers and business with services that are cloud and mobile first. This has a lot of different implications. This means we need to re-architect and think about how we are going to make money on these services because making money on services versus software is a very different business model.
Would you say that the focus on digital advertising has increased post the leadership changes in the company?
Absolutely, there is no question. If you look at the changes that Microsoft has been making as a company; we have been a company that has been largely focused on maximising Windows and Office. If you look at the way the strategic direction I mentioned earlier about empowering consumers and businesses in a world that is cloud and mobile first. That means we are not going to be tying everything to the Windows platform. In a services-based world we know that a lot of consumer services are free. That is the growth pillar for the company, cloud-based services. We know that advertising is a very critical piece of monetising these services. More so than ever before we have more engineers focusing on innovating on the advertising and platform technologies that will power the advertising capabilities within our digital experiences.
So, absolutely, more than ever before, advertising is a fundamental, strategic commitment of the company to power growth.
India is a ripe market when it comes to digital advertising. What are your plans for the country?
India is definitely in top tier. We prioritise India as one of the geographies where we expand our advertising portfolio for brands. We want to bring advertising into more of the digital experiences in the future and it is also one of the first markets where we will be launching our new advertising platform that underlies our digital experiences. India will be one of the first wave of eight countries which will benefit from some of the innovation in the next couple of months.
Has search-based revenue from India increased?
It is growing substantially year on year. That’s a result of bringing together our combined traffic on one platform and it is also a result of the way we sell. Selling to premium advertisers and SMB advertisers. We share the responsibility. Yahoo is responsible for premium and we are SMB. If you look at the combined search traffic for Yahoo and Microsoft we have an opportunity. People are hungry for alternatives where they can put their search dollars. If we can bring a great solution, that is where the growth opportunity is.
You just launched a preview of the new MSN. How does it fit into your overall digital strategy?
In the consumer space we are committed to delivering an array of services which are now available across a range of devices. One of the biggest steps forwards for the new MSN is re-imagining the product for this cloud-based world that is mobile-first and we are going to ensure that the experience is great and consistent across Windows, iOS and Android-based devices. This is a big step forward for the company. We do have a MSN product that has been pretty much browser-based. We have Bing apps for desktop and Windows phones and we are now going to make this available to iOS and Android as well. We are also thinking about MSN as a new experience that brings together the app world and the browser world together as a common identity. There are not too many companies doing this well today. We believe there is a big opportunity to provide value and experiences in this and it is a big step in the context of where the company is heading.
The other theme we are focused on is productivity. We took a measure of what our company is known for. Ninety-seven per cent of people who work in an office environment use Microsoft Office. We know we have had humongous reach of different consumer online services whether it is Skype, Bing, Outlook.com. Our focus is that whatever we get to market, has an underlying theme of empowering people with great productivity, with everything available on the cloud.
The plan seems to be towards creating MSN as a premier digital destination.
MSN has been in existence for 19 years in different forms with 4,25,000,000 users around the world; in India we have just under 50 million users. We have a legacy of MSN as an established and trusted source on the web. But we are now re-imagining the role of MSN. First of all, it is going to represent the most comprehensive content by any media owner in the business. We are stepping out of the content business and completely focusing on partnering with the world’s largest media brands. We have launched the preview with more than 1,000 companies across categories like food, health, news, finance, sports, etc. In every individual market, which is 52 markets, we are ensuring that we partner with the best, premium content to bring in the best experience.
I spoke about productivity earlier, which means that we are building into many parts of the MSN experience the ability and tools which people can use to get their work done. We will integrate providers of utilities such as Booking.com or Tripadvisor, to help plan your holiday or integrate recipes and create a list that you can carry around. Another example of these utilities is helping you to find the right workout video and keeping track of whether you are on track with your diet and fitness plan.
Third thing is being personalised. We want to ensure that the MSN experience is more personalised than anything else out there. This is going to be super important for brands in terms of advertising as well.
You spoke about bringing the app and browser worlds together. What is the road ahead for the existing Bing apps?
The existing Bing apps will be renamed as MSN applications. We will also introduce new applications for iPhone and Android devices which do not exist right now. So that is a completely new audience and reach that we have on mobile.
What is Microsoft’s digital advertising roadmap?
Making sure we identify consumer-friendly integration points across most of our consumer experiences or online services for brands to engage. If you look at the portfolio of services we have, there are very unique experiences for brands to be a part of. For example, with Skype, advertisers can engage with the webcam as a part of an advertising experience.
Second is building great reach. We know we have great and sometimes different reach. Our focus is on how to increase the overall reach. For example, how can we bring the nearly two thirds of Skype users not using MSN into the MSN experience and also expand the user base across different platforms like iOS and Android?
How can we simplify the way brands can connect with all these experiences in true multiscreen fashion? We are investing in a set of technologies and platforms that enable simple, cross-screen integration for brands. This is important because brands recognise that we have a set of great strengths due to a portfolio of different digital experiences. We have not made it simple to do it yet, but our new generation of advertising platform will allow brands to connect sequentially with different messaging and retargeting capabilities, allow true multi-screen execution of campaigns where you can do unduplicated reach across our network and then have reporting and analytics to see the engagement level.
It seems you want to create a network of premier content properties similar to Google Display Network (GDN)?
I would say that GDN is different. What we are trying to do is innovate on the platforms that connect a lot of the Microsoft digital experiences in a way that is simpler for brands, not just programmatically. A lot of these are going to be new and creative brand experiences, which could be partially done programmatically but could also be unique campaigns run for brands. We will bring a bit of third party-inventory but the focus is on providing a simpler way to bring campaigns across all the Microsoft properties.
Since you mentioned programmatic, how important is automated ad buying in the scheme of things?
Programmatic means many different things to different people. There is a role for automated buying of advertising impressions. When people want to reach audience with a particular campaign goal, sometimes automated or programmatic campaigns can be a cheaper way of doing that. We have already introduced the Microsoft Advertising Exchange, which is our programmatic platform. We are open to people who want to buy inventory programmatic. In some regions, including Asia-Pacific, programmatic has become a much larger percentage of the ad spend.
Automated ad buying will not completely replace humans, because there is always a role for human intervention. What we could see is the manpower and resources freed up due to automation being used for more high value functions.
The Yahoo-Microsoft search partnership is about to enter its 5th year. How has the journey been so far?
Search is an important part of the digital marketing equation. We are performing really well with the partnership with Yahoo. We launched the Yahoo Bing Network in India about two years ago. In all markets that we have a partnership with Yahoo, we have completed the migration of Yahoo advertising to Microsoft technologies. We have been seeing really strong results in these markets in terms of the value that is being delivered to advertisers. It has exceeded expectations, at least for Microsoft and we think, going forward, the value of the partnership is going strong.
There were rumours earlier this year that Yahoo wants to get out of the partnership. Your comments.
Both of our companies are going through a lot of change. We continue to meet and discuss the future of the partnership but as of now we are both committed to making the partnership successful.
Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)
For more updates, be socially connected with us onInstagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp
Social Beat wins SEO mandate of Tata CLiQ tag rss
The account was won after a multi-agency pitch
e4m e4m Social Beat has won the SEO mandate for Tata CLiQ, one of the fastest-growing omnichannel marketplace in India. Social Beat has been entrusted with optimizing existing content, as well as launching new, optimized category pages systematically on Tata CLiQ’s platform to scale monthly organic traffic by 2x over the next year. The account was won after a multi-agency pitch and will be serviced by Social Beat’s offices in Mumbai.
Shishir Kataria, Director - Marketing, Tata CLiQ, “Shoppers, e-commerce or otherwise, continue to heavily rely on search and discovery throughout their shopping journey, be it engaging with the latest fashion trends or hunting for the best buys. No wonder a platform's ability to be a part of this journey organically drives significant consideration for it amongst potential shoppers. We, at Tata Cliq, are confident that Social Beat will help us develop and optimise content that is highly discoverable to grow our engagement and revenue. Our goal continues to be to drive more and more shoppers to our platform with optimised and curated products and relevant content.”
Vikas Chawla, Co-Founder, Social Beat said, “We are thrilled to partner with Tata CLiQ in their growth journey. We aim to scale traffic to the Tata CLiQ platform manyfold over the next year. Our team of specialised SEO and Content strategists will be working closely to achieve this”
Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)
For more updates, be socially connected with us onInstagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp
Will OOH dazzle this festive season?
As the celebrations begin, experts tell us the trends and challenges for the OOH sector this season
Be it the flower-clad taxis in Mumbai for Made in Heaven Season 2 promotion or Zomato’s ‘kheer mangoge kheer denge’ billboards, India's OOH advertising sector has undergone substantial transformation and expansion in the recent years. Even though the medium was severely hit during the pandemic years, it has now managed to rebuild its status. Now, with the onset of the festive season, elections and the cricket world cup, OOH is expected to see more and more advertisers come on board.
Amarjeet Hudda, Chief Operating Officer, Laqshya Media Group, believes most of the clients spend a lot of money during the festive season, especially for Durga Puja, Dussehra and Diwali, targeting their customers in a festive mood. The categories that spend heavily during these months are Auto, Consumer Durables, Real Estate, Organised retail, and E-commerce.
According to Dipankar Sanyal of Platinum Outdoor, there was a huge surge in the festive season last year, and he expects the same this year too. “Last four to five years have turbulent for outdoor. It was picking up in 2019, but then Covid came and everything went flat for two years,” he mentioned.
According to EY-FICCI’s M&E Report 2023, OOH media grew 86 percent in 2022 to Rs 37 billion. The value includes traditional, transit and digital media, but excludes untracked unorganised OOH media such as wall paintings, billboards, ambient media, storefronts, proxy advertising.
Sharing the brand’s perspective, Shivam Ranjan, Head of Marketing, Motorola-APAC, said, “We are going into this festive season with a strong mix of media, including OOH. Within OOH, we are focusing on digital OOH, due to its capability of programmatic serving, measurability, and near real-time insights that allow us to be agile with the communication and optimisation of our campaigns.”
With urbanisation, improved infrastructure, rising consumerism and an increased spending power, clients' expectations from OOH advertising too have evolved. “The clients expect better ROI on every investment, best in class innovations, tech-led planning and execution. Today, technology plays an important role starting from planning the campaign, to measuring metrics to ROI,” Singh explained.
Another trend that Sanyal has observed is that traditionally advertisers looked at spending on OOH nearly two weeks prior to the festivities, but now, most advertisers have now started advertising a week earlier so that they can get maximum eyeballs. Additionally, the digital OOH advertising (DOOH) has also emerged big. The digital OOH screens increased to around 100,000 and contributed eight percent of total segment revenues.
“Now with digital, there is more space for advertisers to come in one frame. Because of this, you can see it is getting more attractive. The innovations too are coming in at a much lower cost and creating a greater impact,” shared Sanyal.
The only challenge with the medium, according to Ranjan, is OOH being a fragmented industry with lack of measurability and agility. This becomes a serious issue for ROI-centric brands. However, the growth of DOOH, which is dynamic, agile and measurable, is giving marketers the confidence to invest in the medium backed by relevant data and outcomes.
Adding to this, Hudda highlighted that availability of good media spots is the biggest challenge in this season as media assets are limited and demand is very high. Due to the gap in the festive season, many clients are not able to fully optimise their campaigns. Rather sometimes, clients are even compelled to divert their budget which adversely impacts the industry, he shared.
Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)
For more updates, be socially connected with us onInstagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp
Banking on positive consumer sentiment: BFSI optimistic on doubling festive AdEx : Cache
Some categories within the sector, however, may spend more in the quarter that follows the festive season
The BFSI sector is expecting a surge in demand for loan during the festive season and is looking at increasing its ad spends to cash in on the celebration spirit. Industry leaders say they are hopeful of witnessing a good growth in the number of applications for auto loan, home loan, credit card and health insurance during October, November and December due to positive consumer sentiment this year. However, though most of the BFSI players are planning to double their advertising budget this time compared to the previous year, there are some who are not investing too heavily on marketing during the festivals as they plan to save the money for the fourth quarter.
According to Shailendra Singh, MD & CEO, BOB Financial, they witness incremental growth every year during the October-December quarter, and they anticipate an increase in consumer spending as well as new enrolments for cards this year too. “There remains a surge in customer demand for credit during the festive season,” said Singh.
Singh shared that the company is fully geared up for the launch of #FestiveShoppingRewards on all Bank of Baroda credit card variants under the theme ‘Reimagine Festivities’. They would kickstart festive offerings with the start of Navratri.
The festive season does not just see the demand for credit go up, but there is an increase in applications for health and motor insurance too during this time of the year.
Aabhinna Suresh Khare, Chief Digital & Marketing Officer, BajajCapital Ltd, shared that among insurance products, health insurance and motor insurance reign supreme during festivals. According to Khare, the demand for mutual funds and SIPs too sees a hike.
“Overall, the festive season presents an opportune moment to secure insurance coverage. A plethora of attractive products and services are on offer, with financial institutions extending special discounts and promotions to entice new customers,” said Khare.
The company launched #BlessMeGanesha campaign during Ganesh Chaturthi. “Our goal for this festive season is not only to provide financial solutions but also to create memorable experiences and deepen the connection with our customers,” said Khare.
Though all major sectors spend heavily on advertising during the festive season, within the BFSI sector, some categories spend more in the quarter that follows the festive season.
Explaining the trend, Samir Sethi, Head of Brand Marketing, Policybazaar.com, said that the festive season has varying impacts on the BFSI sector. In the banking sector, for instance, the demand for loans surges as many individuals purchase items and undertake home renovations. Conversely, in the insurance category, the festive season doesn't result in significant changes. Instead, the insurance industry experiences its peak season after the festive period, particularly during the fourth quarter of the financial year.
“As the festive season approaches, there is a noticeable increase in car sales though, leading to a surge in the demand for motor insurance. Consequently, we see a significant uptick in the requests for motor insurance policies. During the festive period, there is an upswing in demand for various categories, such as electronics. However, in the insurance sector, this period doesn't significantly affect us, so we don't run specific campaigns targeting festivals. Nevertheless, we do roll out multiple campaigns throughout the year, and some of them may coincide with the festive season,” said Sethi.
According to the TAM AdEx report on BFSI sector across media for H1, the advertising volume of the sector grew on TV, radio and digital, but declined in the print medium. The report indicated that ad impressions on digital saw 91% rise during Jan-Jun '23 over Jan-Jun’22. The increase was 32% for radio and 4% for TV. The ad space of the BFSI sector decreased by 7% in print.
Speaking on media mix, Singh shared that BOB Financial has a good mix of customer segments belonging to Tier I, II and III. So, understanding their needs and preferred form of media channels, the company will reach out to them through relevant media promotions. “For the easy discovery of our offers, we shall have a dedicated offers page with regular promotion of top offers on our social media and other digital channels,” said Singh. Without disclosing the figure, Singh shared that the company’s promotion budget has surely increased from last year and it will be visible through their multi-channel promotional activities.
According to the TAM report, in the BFSI sector, life insurance is the leading category on TV and radio whereas mutual funds is the top category on digital.
Khare highlighted that in recent times, Bajaj Capital has observed a significant growth in audiences on online platforms and the changing preferences of their clientele. “This observation led us to recalibrate our marketing approach, placing a heightened emphasis on digital avenues,” said Khare.
He further added, “Our promotional efforts are primarily digital-focused, accentuating areas like social media engagement, search engine outreach, content-driven marketing, and targeted online advertising. As we approach the festive season, we've fine-tuned our online approach. By harnessing the insights from data analytics, we aim to grasp our clients' needs and inclinations better, ensuring our content is both tailored and pertinent.”
Khare also mentioned that Baja Capital has doubled its advertising budget compared to the previous year.
“This increase in our ad spend signifies our confidence in the opportunities this festive season presents. This impressive surge in our budget allocation underscores our dedication to maximizing the potential of this festive season and driving significant expansion within our business. We firmly believe that this increased investment in advertising will not only elevate our brand presence but also lead to an exceptional uptick in customer engagement and sales.”
For Policybazaar.com, the media strategy primarily involves a blend of television and digital platforms, an approach that has remained consistent in recent years and is expected to continue in the foreseeable future.
Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)
For more updates, be socially connected with us onInstagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp
OMD appoints Dileep Raj Singh as Head of Digital for APAC
Singh will report to Charlotte Lee, CEO of OMD APAC
OMD has added a Head of Digital (HOD) to its Asia Pacific (APAC) regional leadership team with the hiring of Dileep Raj Singh.
Singh is a digital native and brings with him a wealth of experience across product, media agency and client side in APAC, North America and the United Kingdom. His last 10 years have been spent building diverse digital marketing teams covering areas like performance marketing, digital media planning, ad/martech, product marketing, branding and measurement.
As HOD, he will accelerate OMD’s digital leadership agenda, rooted in helping clients address their business challenges and digital ambitions. He will be supporting OMD’s local teams in APAC on operational excellence, and digital transformation frameworks and roadmaps; and the development and implementation of our digital leadership agenda. He will also be working hand in hand with both our regional and global networks to initiate complementary workstreams for our clients in APAC.
“We will continue to invest and win in digital as part of our wider goal to be our clients’ most trusted business transformation partner,” said Charlotte Lee, CEO of OMD APAC.
“It is our global ambition to continue our leadership position in digital, data and technology. In line with this ambition, we are excited to have Singh come on board the OMD APAC leadership team. His background of agency, in-house and start-up experience position him perfectly to understand and address our clients’ business needs,” added Lee.
“Digital media and access to our audience, as we know it, is changing quite rapidly around us. This puts most of us in a delicate but remarkable position, a position from which we can shape and contribute to conversations about the next evolution of digital media. As we embark on this journey, I want to leverage the strength of the OMD network – people, technology, data, tools and platforms – to help our clients pivot and navigate through all the new and evolved possibilities in digital media. With this, I aim to position OMD as an unrivaled partner for our current and future clients; to dominate and succeed in this incredibly competitive and multifarious digital realm,” said Singh.
Singh will report to Lee, and work closely with the team including Chief Strategy Officer (CSO), David McCallen, and Chief Client Officer (CCO), Sadhan Mishra, to drive and support APAC local markets as well as regional clients on digital, data and technology needs.
Mishra was promoted to CCO of OMD APAC recently in June 2023. He will continue to be CEO of OMD Singapore, a position he was promoted into last August. Mishra has been with OMD for over 13 years and in his concurrent new role as CCO, he will focus on key client relationships, understanding their business needs and ensuring we remain a critical partner on their transformation journeys.
McCallen was elevated to the role of CSO of OMD APAC in April 2022, and was previously the CSO of OMD New Zealand for five years where he helped the agency to attain the top place in the market for new business, overall billings and award wins. Since starting in the APAC role, his focus has been on connecting and elevating strategic best practices across the region, building capabilities across a range of strategic outputs, and supporting new business growth both regionally and locally.
Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)
For more updates, be socially connected with us onInstagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp
test6
test
test
Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)
For more updates, be socially connected with us onInstagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp
Chandrayaan 3: Brands over the Moon
Some of the best moment marketing posts on India's crucial lunar mission
The nation is in a celebratory mood with its moon mission Chandrayaan 3 making its smooth landing on the lunar surface on the evening of August 23, 2023. The Pragyan rover is in pursuit of discovering water on the moon and is a vital feat for India's ambitious space research.
To celebrate this momentous episode in Indian space research history, netizens have taken to the internet to express their excitement, hopes and fears for the nation's lunar mission. Joining them are brands who have crafted creatives to mark the historic occasion and capture the emotions of the nation who have their eyes set on the moon. Here is our pick of some of the best Chandrayaan 3-moment marketing posts.
Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)
For more updates, be socially connected with us onInstagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp
BCCI rakes in Rs 4670 cr in Women's Premier League team auction: Jay Shah 26 Jan
WPL has broken the inaugural auction record of Men's IPL in 2008, tweeted Shah
As expected, Wednesday turned out to be another historic day in Indian women's cricket with BCCI having a windfall gain of Rs 4,600 crores by auctioning five team franchises for the first season, a higher sum compared to what men’s IPL franchises offered to the cricket body during the launch in 2008.
Adani, IndiaWin Sports, Royal Challengers, GSW- GMR cricket and Capri Global have won the bid, BCCI secretary Jay Shah tweeted.
Shah shared in a series of tweets, “Today is a historic day in cricket as the bidding for teams of inaugural #WPL broke the records of the inaugural Men's IPL in 2008! Congratulations to the winners as we garnered Rs.4669.99 Cr in total bid.”
“This marks the beginning of a revolution in women's cricket and paves the way for a transformative journey ahead not only for our women cricketers but for the entire sports fraternity. The #WPL would bring necessary reforms in women's cricket and would ensure an all-encompassing ecosystem that benefits each and every stakeholder.”
“The @BCCI has named the league - Women's Premier League (WPL). Let the journey begin…”
The country's top corporates had bid aggressively for the league. Over 16 groups including IPL franchise owners, Adani group, Torrent and Haldiram were believed to be in the fray.
Given the popularity of IPL in India, the event is touted to be a big draw for all stakeholders involved.
The BCCI was reportedly expecting ₹4,000 crore gain through team auction.
It’s noteworthy that Viacom18 has won the Women's IPL media rights for Rs 951 crore for the next five years creating euphoria around the league whose first season will be held in March.
Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)
For more updates, be socially connected with us onInstagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp