India is one of the most fantastic economies in the world:Rana Kapoor, MD & CEO, YES Bank

exchange4media in association with BBC World News held the second edition of the ‘One on One series’. The guest of honour on the occasion was Rana Kapoor, MD & CEO, YES Bank, who spoke to BBC’s Ros Atkins and shared his insights on the subject

e4m by Sarmistha Neogy
Published: Apr 4, 2016 7:52 AM  | 10 min read
India is one of the most fantastic economies in the world:Rana Kapoor, MD & CEO, YES Bank

exchange4media in association with BBC World News held the second edition of the ‘One on One series’ in Mumbai recently and the theme for this year was—Global challenges in the wake of global market risks and India’s response. The guest of honour on the occasion was Rana Kapoor, MD & CEO, YES Bank, who spoke to BBC’s Ros Atkins and shared his insights on the subject.

Here are some excerpts from this exclusive interaction:

Is there any standard practice of handling the unexpected events as far as the banking and finance sector is concerned?

There is actually no standard practice, the fact is that every situation requires grasping ability, so it is very important to grasp a situation, secondly, make a decision and thirdly, if the decision goes wrong, then solve the problem immediately. To me, these are three main important characteristics which work in every industry. The ability of people to understand that decision making must be compulsive based on certain grasping abilities and then taking instant corrective actions if you go wrong is very crucial.

How would you describe the banking sector in India?

End of the day, banking is a public trust business, one needs to understand that public trust is supreme. My judgement in the context of India is that we had a little bit of regulatory atmospherics which have created naturally a reaction to the banking system. We must clean up the system and deal with people who have taken the liberty of exploiting it and have also taken the advantage of favours. But mostly 90-95% of the problems are genuine in the overall context of the Indian banking system.

Do you think the Indian banking sector can be relied upon to take calculated risks and do we need added regulations to ensure that Indian banks and people are not exposed to situations they faced few years back?

We have to recognise why Indian banking has gone through this turbulence, unlike the rest of the world, where governments gave dispensation through bailout, the banks had a soft landing. In India, the overall dispensation was given through the public sector banks and therefore they are going through some kind of turbulence. In my opinion, 90-95% of the borrowers are good borrowers and 5-10% are going through challenging situations and they are hurting the whole banking system. In order to ensure soft landing, we will have to preserve the economic value and not get driven by aggression.

Some people might say that public sector banks in this country did some restructuring because of the level of debt they had and the prospects of getting that money back. Do you think that having 70% of the industry in the public sector helps?

70% of the public sector banking system is not so bad. End of the day, there is a lot of value in the underlying assets because to build or recreate the assets is not easy. Secondly, there is preservation of economic assets and if we do proper refinancing or restructuring, these assets will become productive and will give good return to the stakeholders in the course of time. At the same time, it is very important to not get carried away by the horror stories everyday in the press about a few people; even those few people also have an intention of paying.

What are your thoughts on the growing trend of mergers and acquisitions?

As a bank, the merger factor is not a very critical factor. We as a bank have a lot of quality filters and we have been able to grow against adversity. So for me, the talent pool of YES Bank is immensely fantastic and the bank today with the demographics of the country. There is a lot of positive energy; no doubt, though we started with a lot of cynics in the market.

In case of merger, there can be a lot of personal as well as HR differences. To me, the quality of the growth is very important. The temptation of acquisition is there, but post acquisition you have to deliver and there are lot of question marks on some of the recent acquisitions.

What are your views about the current state of the Indian economy?

This is one of the most fantastic economies in the world, with political leadership being focused and getting the economic impetus in place through the recent Budget. I believe that this is an economy, which is very secular, linear and you can’t go wrong with it, until 2050. All the data points are fantastically stepped up, in terms of the business opportunities, things look bright. We will correct the turbulence in the economy in a maximum 12 months and currently we are on track.

A lot of people doubted the 7.6% GDP growth estimate number for India. Do you believe in the number game?

The fact is if you have an old system, you need to refresh and rebuild it, quite similar to technology. I believe there is a lot of credibility with the new economic definition of growth and it is a 100% reliable number. I am convinced that this will only improve because the real economy of India is growing. Consumption is among the best in the whole world, inflation is under control, current account deficit has been harnessed. All the elements which pull you down in growth have all been overcome.

What are your thoughts about India as a factory Vs India as a service?

India’s manufacturing pace has to be defined by sectoral segmentation and have strengths in certain industries which may have a lot of blue collar or blue revolution driven employment. But if you look at the GDP basket of the country, we are already 67% services driven. The fact of the matter is our niche and we moved a little bit faster than the world, but India must now not think only of low cost manufacturing but high value manufacturing. So the shift from the original vision to the current vision of doing defence, automobiles or focusing on pharmaceuticals, which are high value, added manufacturing sectors. Second point related to this is the DICE economy which is Design, Innovation, and Creatively driven Entrepreneurship.

I think India is going through a little bit of self confidence and self esteem that we should not only put in the BPO factories in place, but we must create product management. The start-up figures in our country, which currently stands at 9,600 are fantastic, the data points are very encouraging because they show that an entrepreneurship between the middle class and emerging class is now about to take off. What happened 20-25 years ago in Silicon Valley can be done here as well.

Why is it so difficult to get a loan from the bank, do you think it is the responsibility of the private sector to assist these people or the public sector banking comes in?

It is tough, the risk architecture of Indian banks need a lot of improvement. It is about different strokes for different folks. What is changed is segmentation- there is product segmentation, business segmentation and many more. In a heterogeneous country you cannot have a uniform product. You have to develop lending practices, relationship practices to cater to every geography in the country. There is an orbit changing intervention and people who understand that will gain and those who follow the traditional culture will be left behind. The nerve centre of banking is how you build risk architecture and make it proactive.

You had set a goal to build the best quality bank in India by 2020. Are you on track?

Absolutely we are on track. We have got the best human talent and we are deeply convinced that by 2020, we will be the best quality and the largest bank in India and by 2025; we will be the best quality and the largest bank of the world. I have all the raw materials and with digital, we can do it. We can be much better and bigger than Google and Alibaba.

Tell us about the moments of disappointment and doubt in the YES Bank journey and how did you overcome it?

The first 3-4 years of the commercial launch of the bank were fantastic. It was like the golden era of Indian economy in a new century. Then the Lehman crisis happened and we started to feel, why are we getting impacted by external factors? Our stock crashed for no reason, but we built it back. Second time, our stock crashed because of the extended Euro zone crisis and the third time it crashed was because in October 2012, India’s economy dipped below 6% after a fantastic run.

Yes there were doubts, but we realised that we must build more confidence among the teams and especially in adversity, we saw that the best opportunity comes in. So the maximum growth of our bank has happened against all odds.

How do you feel about the prospect of President Trump?

There is a school of thought that believes that America needs an aggressive President because aggression has been their strength and that is where their appeal lies. I don’t know the consequence of his being in the White House, but maybe he will sober down. The overall risk management system in the White House will ensure that the controls are there. I don’t know who is going to be there, but America’s aggression is a very important facet which should exude from the leadership.

What is the state of farming sector and what can your bank do to alleviate the pressure and reform the sector which is the face of the country’s economy?

This sector needs a little change and it needs to become agriculture business. Right now we are at the very basics, only wheat and paddy. But India can be the food factory to the world if navigated through good leadership. The ability of a country like India lies in its three seasons unlike the rest of the world which has only one season. We can crop three times on the same land, but the problem is that politics needs to come out of this sector because there is a very good business underlying it. We as a bank are building linkages and making sure the produce is not wasted.

What is your analysis of FDI- some people are excited that foreign investments can come into business, while some suggest that it could be a threat to smaller and local businesses?

The FDI policy, which our government is reforming, is very encouraging. It is a fantastic development, but it needs to be evangelized. FDI is very important in liberalising the financial services sector. The fact is that India has got opportunities galore but we have speed breakers of capital. So capital flow and capital providers must be given formula one or fast-track services. The private sector has also got a little choked and to grow it we need FDI. 

Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)

For more updates, be socially connected with us on
Instagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp

Social Beat wins SEO mandate of Tata CLiQ tag rss

The account was won after a multi-agency pitch

e4m by sunny saini
Published: Oct 23, 2023 5:51 PM  | 2 min read
test

e4m e4m Social Beat has won the SEO mandate for Tata CLiQ, one of the fastest-growing omnichannel marketplace in India. Social Beat has been entrusted with optimizing existing content, as well as launching new, optimized category pages systematically on Tata CLiQ’s platform to scale monthly organic traffic by 2x over the next year. The account was won after a multi-agency pitch and will be serviced by Social Beat’s offices in Mumbai. 

Shishir Kataria, Director - Marketing, Tata CLiQ, “Shoppers, e-commerce or otherwise, continue to heavily rely on search and discovery throughout their shopping journey, be it engaging with the latest fashion trends or hunting for the best buys. No wonder a platform's ability to be a part of this journey organically drives significant consideration for it amongst potential shoppers. We, at Tata Cliq, are confident that Social Beat will help us develop and optimise content that is highly discoverable to grow our engagement and revenue. Our goal continues to be to drive more and more shoppers to our platform with optimised and curated products and relevant content.”  

Vikas Chawla, Co-Founder, Social Beat said, “We are thrilled to partner with Tata CLiQ in their growth journey. We aim to scale traffic to the Tata CLiQ platform manyfold over the next year. Our team of specialised SEO and Content strategists will be working closely to achieve this”

Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)

For more updates, be socially connected with us on
Instagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp

Will OOH dazzle this festive season?

As the celebrations begin, experts tell us the trends and challenges for the OOH sector this season

e4m by sunny saini
Published: Oct 12, 2023 4:13 PM  | 3 min read
Test

Be it the flower-clad taxis in Mumbai for Made in Heaven Season 2 promotion or Zomato’s ‘kheer mangoge kheer denge’ billboards, India's OOH advertising sector has undergone substantial transformation and expansion in the recent years. Even though the medium was severely hit during the pandemic years, it has now managed to rebuild its status. Now, with the onset of the festive season, elections and the cricket world cup, OOH is expected to see more and more advertisers come on board.

Amarjeet Hudda, Chief Operating Officer, Laqshya Media Group, believes most of the clients spend a lot of money during the festive season, especially for Durga Puja, Dussehra and Diwali, targeting their customers in a festive mood. The categories that spend heavily during these months are Auto, Consumer Durables, Real Estate, Organised retail, and E-commerce. 

According to Dipankar Sanyal of Platinum Outdoor, there was a huge surge in the festive season last year, and he expects the same this year too. “Last four to five years have turbulent for outdoor. It was picking up in 2019, but then Covid came and everything went flat for two years,” he mentioned.

According to EY-FICCI’s M&E Report 2023, OOH media grew 86 percent in 2022 to Rs 37 billion. The value includes traditional, transit and digital media, but excludes untracked unorganised OOH media such as wall paintings, billboards, ambient media, storefronts, proxy advertising.

Sharing the brand’s perspective, Shivam Ranjan, Head of Marketing, Motorola-APAC, said, “We are going into this festive season with a strong mix of media, including OOH. Within OOH, we are focusing on digital OOH, due to its capability of programmatic serving, measurability, and near real-time insights that allow us to be agile with the communication and optimisation of our campaigns.” 

With urbanisation, improved infrastructure, rising consumerism and an increased spending power, clients' expectations from OOH advertising too have evolved. “The clients expect better ROI on every investment, best in class innovations, tech-led planning and execution. Today, technology plays an important role starting from planning the campaign, to measuring metrics to ROI,” Singh explained.

Another trend that Sanyal has observed is that traditionally advertisers looked at spending on OOH nearly two weeks prior to the festivities, but now, most advertisers have now started advertising a week earlier so that they can get maximum eyeballs. Additionally, the digital OOH advertising (DOOH) has also emerged big. The digital OOH screens increased to around 100,000 and contributed eight percent of total segment revenues.

“Now with digital, there is more space for advertisers to come in one frame. Because of this, you can see it is getting more attractive. The innovations too are coming in at a much lower cost and creating a greater impact,” shared Sanyal.

The only challenge with the medium, according to Ranjan, is OOH being a fragmented industry with lack of measurability and agility. This becomes a serious issue for ROI-centric brands. However, the growth of DOOH, which is dynamic, agile and measurable, is giving marketers the confidence to invest in the medium backed by relevant data and outcomes. 

Adding to this, Hudda highlighted that availability of good media spots is the biggest challenge in this season as media assets are limited and demand is very high. Due to the gap in the festive season, many clients are not able to fully optimise their campaigns. Rather sometimes, clients are even compelled to divert their budget which adversely impacts the industry, he shared.

Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)

For more updates, be socially connected with us on
Instagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp

Banking on positive consumer sentiment: BFSI optimistic on doubling festive AdEx : Cache

Some categories within the sector, however, may spend more in the quarter that follows the festive season

e4m by sunny saini
Published: Oct 11, 2023 6:10 PM  | 5 min read
banking

The BFSI sector is expecting a surge in demand for loan during the festive season and is looking at increasing its ad spends to cash in on the celebration spirit. Industry leaders say they are hopeful of witnessing a good growth in the number of applications for auto loan, home loan, credit card and health insurance during October, November and December due to positive consumer sentiment this year. However, though most of the BFSI players are planning to double their advertising budget this time compared to the previous year, there are some who are not investing too heavily on marketing during the festivals as they plan to save the money for the fourth quarter.  

According to Shailendra Singh, MD & CEO, BOB Financial, they witness incremental growth every year during the October-December quarter, and they anticipate an increase in consumer spending as well as new enrolments for cards this year too. “There remains a surge in customer demand for credit during the festive season,” said Singh. 

Singh shared that the company is fully geared up for the launch of #FestiveShoppingRewards on all Bank of Baroda credit card variants under the theme ‘Reimagine Festivities’. They would kickstart festive offerings with the start of Navratri. 

The festive season does not just see the demand for credit go up, but there is an increase in applications for health and motor insurance too during this time of the year.

Aabhinna Suresh Khare, Chief Digital & Marketing Officer, BajajCapital Ltd, shared that among insurance products, health insurance and motor insurance reign supreme during festivals. According to Khare, the demand for mutual funds and SIPs too sees a hike.

“Overall, the festive season presents an opportune moment to secure insurance coverage. A plethora of attractive products and services are on offer, with financial institutions extending special discounts and promotions to entice new customers,” said Khare. 

The company launched #BlessMeGanesha campaign during Ganesh Chaturthi. “Our goal for this festive season is not only to provide financial solutions but also to create memorable experiences and deepen the connection with our customers,” said Khare. 

Though all major sectors spend heavily on advertising during the festive season, within the BFSI sector, some categories spend more in the quarter that follows the festive season.  

Explaining the trend, Samir Sethi, Head of Brand Marketing, Policybazaar.com, said that the festive season has varying impacts on the BFSI sector. In the banking sector, for instance, the demand for loans surges as many individuals purchase items and undertake home renovations. Conversely, in the insurance category, the festive season doesn't result in significant changes. Instead, the insurance industry experiences its peak season after the festive period, particularly during the fourth quarter of the financial year. 

“As the festive season approaches, there is a noticeable increase in car sales though, leading to a surge in the demand for motor insurance. Consequently, we see a significant uptick in the requests for motor insurance policies. During the festive period, there is an upswing in demand for various categories, such as electronics. However, in the insurance sector, this period doesn't significantly affect us, so we don't run specific campaigns targeting festivals. Nevertheless, we do roll out multiple campaigns throughout the year, and some of them may coincide with the festive season,” said Sethi. 

According to the TAM AdEx report on BFSI sector across media for H1, the advertising volume of the sector grew on TV, radio and digital, but declined in the print medium. The report indicated that ad impressions on digital saw 91% rise during Jan-Jun '23 over Jan-Jun’22. The increase was 32% for radio and 4% for TV. The ad space of the BFSI sector decreased by 7% in print. 

Speaking on media mix, Singh shared that BOB Financial has a good mix of customer segments belonging to Tier I, II and III.  So, understanding their needs and preferred form of media channels, the company will reach out to them through relevant media promotions. “For the easy discovery of our offers, we shall have a dedicated offers page with regular promotion of top offers on our social media and other digital channels,” said Singh. Without disclosing the figure, Singh shared that the company’s promotion budget has surely increased from last year and it will be visible through their multi-channel promotional activities.

According to the TAM report, in the BFSI sector, life insurance is the leading category on TV and radio whereas mutual funds is the top category on digital. 

Khare highlighted that in recent times, Bajaj Capital has observed a significant growth in audiences on online platforms and the changing preferences of their clientele. “This observation led us to recalibrate our marketing approach, placing a heightened emphasis on digital avenues,” said Khare. 

He further added, “Our promotional efforts are primarily digital-focused, accentuating areas like social media engagement, search engine outreach, content-driven marketing, and targeted online advertising. As we approach the festive season, we've fine-tuned our online approach. By harnessing the insights from data analytics, we aim to grasp our clients' needs and inclinations better, ensuring our content is both tailored and pertinent.”

Khare also mentioned that Baja Capital has doubled its advertising budget compared to the previous year. 

“This increase in our ad spend signifies our confidence in the opportunities this festive season presents. This impressive surge in our budget allocation underscores our dedication to maximizing the potential of this festive season and driving significant expansion within our business. We firmly believe that this increased investment in advertising will not only elevate our brand presence but also lead to an exceptional uptick in customer engagement and sales.” 

For Policybazaar.com, the media strategy primarily involves a blend of television and digital platforms, an approach that has remained consistent in recent years and is expected to continue in the foreseeable future.

Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)

For more updates, be socially connected with us on
Instagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp

OMD appoints Dileep Raj Singh as Head of Digital for APAC

Singh will report to Charlotte Lee, CEO of OMD APAC

e4m by exchange4media Staff
Published: Aug 26, 2023 9:02 AM  | 3 min read
test

OMD has added a Head of Digital (HOD) to its Asia Pacific (APAC) regional leadership team with the hiring of Dileep Raj Singh.

Singh is a digital native and brings with him a wealth of experience across product, media agency and client side in APAC, North America and the United Kingdom. His last 10 years have been spent building diverse digital marketing teams covering areas like performance marketing, digital media planning, ad/martech, product marketing, branding and measurement.

As HOD, he will accelerate OMD’s digital leadership agenda, rooted in helping clients address their business challenges and digital ambitions. He will be supporting OMD’s local teams in APAC on operational excellence, and digital transformation frameworks and roadmaps; and the development and implementation of our digital leadership agenda. He will also be working hand in hand with both our regional and global networks to initiate complementary workstreams for our clients in APAC.

“We will continue to invest and win in digital as part of our wider goal to be our clients’ most trusted business transformation partner,” said Charlotte Lee, CEO of OMD APAC.

“It is our global ambition to continue our leadership position in digital, data and technology. In line with this ambition, we are excited to have Singh come on board the OMD APAC leadership team. His background of agency, in-house and start-up experience position him perfectly to understand and address our clients’ business needs,” added Lee.

“Digital media and access to our audience, as we know it, is changing quite rapidly around us. This puts most of us in a delicate but remarkable position, a position from which we can shape and contribute to conversations about the next evolution of digital media. As we embark on this journey, I want to leverage the strength of the OMD network – people, technology, data, tools and platforms – to help our clients pivot and navigate through all the new and evolved possibilities in digital media. With this, I aim to position OMD as an unrivaled partner for our current and future clients; to dominate and succeed in this incredibly competitive and multifarious digital realm,” said Singh.

Singh will report to Lee, and work closely with the team including Chief Strategy Officer (CSO), David McCallen, and Chief Client Officer (CCO), Sadhan Mishra, to drive and support APAC local markets as well as regional clients on digital, data and technology needs.

Mishra was promoted to CCO of OMD APAC recently in June 2023. He will continue to be CEO of OMD Singapore, a position he was promoted into last August. Mishra has been with OMD for over 13 years and in his concurrent new role as CCO, he will focus on key client relationships, understanding their business needs and ensuring we remain a critical partner on their transformation journeys.

McCallen was elevated to the role of CSO of OMD APAC in April 2022, and was previously the CSO of OMD New Zealand for five years where he helped the agency to attain the top place in the market for new business, overall billings and award wins. Since starting in the APAC role, his focus has been on connecting and elevating strategic best practices across the region, building capabilities across a range of strategic outputs, and supporting new business growth both regionally and locally.

Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)

For more updates, be socially connected with us on
Instagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp

test6

test

e4m by exchange4media Staff
Published: Aug 25, 2023 1:39 PM  | 1 min read

Chandrayaan 3: Brands over the Moon

Some of the best moment marketing posts on India's crucial lunar mission

e4m by exchange4media Staff
Published: Aug 24, 2023 2:22 PM  | 1 min read
Chandrayaan

The nation is in a celebratory mood with its moon mission Chandrayaan 3 making its smooth landing on the lunar surface on the evening of August 23, 2023. The Pragyan rover is in pursuit of discovering water on the moon and is a vital feat for India's ambitious space research. 

To celebrate this momentous episode in Indian space research history, netizens have taken to the internet to express their excitement, hopes and fears for the nation's  lunar mission. Joining them are brands who have crafted creatives to mark the historic occasion and capture the emotions of the nation who have their eyes set on the moon. Here is our pick of some of the best Chandrayaan 3-moment marketing posts.

Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)

For more updates, be socially connected with us on
Instagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp

BCCI rakes in Rs 4670 cr in Women's Premier League team auction: Jay Shah 26 Jan

WPL has broken the inaugural auction record of Men's IPL in 2008, tweeted Shah

e4m by sunny saini
Published: Jan 26, 2023 4:21 PM  | 2 min read
women ipl

As expected, Wednesday turned out to be another historic day in Indian women's cricket with BCCI having a windfall gain of Rs 4,600 crores by auctioning five team franchises for the first season, a higher sum compared to what men’s IPL franchises offered to the cricket body during the launch in 2008.  

 Adani, IndiaWin Sports, Royal Challengers, GSW- GMR cricket and Capri Global have won the bid,   BCCI secretary Jay Shah tweeted.

Shah shared in a series of tweets, “Today is a historic day in cricket as the bidding for teams of inaugural #WPL broke the records of the inaugural Men's IPL in 2008! Congratulations to the winners as we garnered Rs.4669.99 Cr in total bid.” 

“This marks the beginning of a revolution in women's cricket and paves the way for a transformative journey ahead not only for our women cricketers but for the entire sports fraternity. The #WPL would bring necessary reforms in women's cricket and would ensure an all-encompassing ecosystem that benefits each and every stakeholder.”

“The @BCCI has named the league - Women's Premier League (WPL). Let the journey begin…”

The country's top corporates had bid aggressively for the league. Over 16 groups including IPL franchise owners, Adani group, Torrent and Haldiram were believed to be in the fray. 

Given the popularity of IPL in India, the event is touted to be a big draw for all stakeholders involved. 

The BCCI was reportedly expecting ₹4,000 crore gain through team auction.

It’s noteworthy that Viacom18 has won the Women's IPL media rights for Rs 951 crore for the next five years creating euphoria around the league whose first season will be held in March.

Read more news about (internet advertising India, internet advertising, advertising India, digital advertising India, media advertising India)

For more updates, be socially connected with us on
Instagram, LinkedIn, Twitter, Facebook Youtube & Whatsapp