Ice cream brands beat the heat with high decibel campaigns
While Vadilal, Havmor have launched high-decibel campaigns, London Dairy is focusing on upgrading consumers to their products, Magnum has slashed their pricing and others have introduced new flavours

With summer at its peak, ice cream brands are all out with their fiercely competitive marketing strategy to push sales and create a strong brand recall. While regional brands like Vadilal and Havmor have launched high-decibel campaigns, premium brand like London Dairy is focusing on upgrading consumers to their products. Hindustan Unilever’s premium range Magnum, on the other hand, has slashed their price from Rs 90 to Rs 75 owing to competition. Also big brands like Amul, Mother Dairy and Kwality Walls have introduced new flavours to their existing portfolio this season.
Nielsen doesn’t track the ice-cream market, but the industry estimates expect the category in India to be anything between Rs 3,000 to Rs 3,500 crore, growing at 15-20 per cent per annum. Of this, the organised market will be around Rs 2,500 crore with volumes of 300 million litres per annum, which is growing at 18-20 per cent CAGR. In the last few years, there has been an advent of premium ice creams in India which is pegged at 6 per cent value of the branded ice-cream segment which amounts to another Rs 150 crore.
Summer marketing strategy:
We spoke to few company and marketing heads of ice cream brands in India in order to understand their selling strategy this summer. For Ahmedabad-based Vadilal, making the brand a part of consumer’s everyday life, whether in office, after party or anywhere, during this season is of prime importance. The intention of the brand is not to restrict ice creams to summers; so rather than talking about heat, they went on a mode of indulgence. Along with getting Parineeti Chopra as the face of Vadilal for their new campaign ‘badabite’, three new ice creams were introduced - Belgian chocolate-based bar, a new 20-variant for Flingo-centre filled cones and Gourmet super premium ice cream.
Vishal Surti, President, Sales & Marketing, Vadilal Ice cream, said, “Parineeti has worked really well for us and we have seen a three-digit growth in the premium category. This time we are betting big on cones, because in the last few years, we have seen a drastic change in the consumption pattern. Advertising budget on TV has definitely shot up this time because we have got Parineeti on board. Along with TV, in-store branding, print and digital also contribute to strong brand recall for us.”
Click here to view the ad:
Premium brand London Dairy, on the other hand, follows an integrated communication approach to target their audience who is well-travelled, has discerning taste and doesn’t mind paying for the finer experience. Although the brand has a primary target audience of SEC A 25+ male or female, this time it is looking to reach out to slightly younger consumers through their whole impulse range line-up priced at Rs 125. The attempt is to increase the brand franchise and get more trails into the brand, and at the same time, reach their secondary TG, which comprises consumers in the age group of 19-24 years.
Shweta Shrivastava, Head of Marketing, London Dairy elaborated, “Marketing is not about creating just an ad, especially when you are targeting to the TG London Dairy caters to. It is all about creating the right conversation at the right place. For this summer, our strategy was, right in the beginning of the season, start feeding in conversations about owning summer, which is a very topical consumption occasion as far as the ice cream category, is concerned.”
London Dairy launched its campaign #SummerIsComing where it was the principal sponsor. With two teasers, it was launched during the release of Game of Thrones on TV. “So while we amplified the campaign on TV, we actually launched it on digital. Around 4 and half years back, when we launched the brand in India, TV used to be the lead marketing medium, but today we are spending atleast 50% of our media money on digital,” she added.
Click here to view the ad:
Another Gujarat-based player Havmor recently unveiled their maiden TVC and even expanded its footprint to North India. Their plan is to open 10 exclusive ice cream parlours in New Delhi by June 2016 and another 25 by the end of the year.
Ankit Chona, MD, Havmor highlighted, “We plan to spend Rs 100 crore in production and another Rs 125 crore in market expansion in the next 2-3 years. We will spend this money for sure, but depending on the Return on Investment, we will decide on how soon or later to burn the cash. Earlier all our communication used to be tactic-led, with great emphasis on print and outdoor campaigns. This time, however, Havmor’s new TVC has used emotion to create recall. No doubt, TV helps to create better connect, but it doesn’t immediately convert to sales.”
Click here to view the ads: https://www.youtube.com/watch?v=eX4fnmAfgrc
https://www.youtube.com/watch?v=HJuLIBMHLZ4
Meanwhile, competitive pricing has led to a price war in this category as well. According to sources, HUL’s Magnum was forced to slash their price from Rs 90 to Rs 75 because of competition faced from Amul’s premium range Epic priced at Rs 40. Amul is even promoting Epic through TVCs and hoardings. This year, actress Alia Bhatt was also signed in as the face of the ice cream brand Cornetto just ahead of Valentine’s Day. It will be interesting to see which strategy worked and who’s fizzled out in the summer race.
Magnum ad: https://www.youtube.com/watch?v=lrUR0BujaLE
Challenges in the category:
Commenting on the challenges, Surti from Vadilal pointed out that the consumption pattern and the behaviour of the consumers is changing and they are not able to cope up with the pressure. “Also a lot of local unorganised players are making ice creams, which are of substandard quality. They are evading taxes; our tax proportion is like 15 per cent VAT in most of these cases, so even when you get off that, you straight away have the 15 per cent margin to play with. In order to fight this, we have products starting from a very low price point, off course not compromising on the quality. We have introduced the Rs 5 range for places like Rajasthan, UP, Bihar, Gujarat and it is doing well there,” he cited.
Shrivastava from London Dairy said, “Competition brands like Amul, Mother Dairy, Vadilal and others are available at 1/4th of our price. Key task of our brand which is into category creation of the premium ice cream segment is to upgrade the consumers from that price point. Also at the same time, we keep in mind that, when you are upgrading them, you need to provide these consumers with a superior experience as well. In the first few years, we were investing a lot in large scale sampling, but as we grew in size, we realised that it was a tedious process. For now, we are focusing on initiating trails and getting more consumers to try our brand through our impulse range, which is priced at Rs 125.”
“There is competition from the frozen dessert market because the pie is limited and the fight for the pie becomes stiff. But competitors have the pocket and they are spending through the roof. But the important thing which one needs to remember here is that, category creation is not going to happen overnight. The consumer is not going to upgrade to a price point of four times higher easily. Also the product line-up has to deliver as per the expectation. Consumers will upgrade by choice overtime,” she added.
All the three spokespersons agreed in unison that one of the major challenges they face is in the form of infrastructure. Lack of good quality roads, highways and electricity shortage remains a key impediment in this category.
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Social Beat wins SEO mandate of Tata CLiQ tag rss
The account was won after a multi-agency pitch
e4m e4m Social Beat has won the SEO mandate for Tata CLiQ, one of the fastest-growing omnichannel marketplace in India. Social Beat has been entrusted with optimizing existing content, as well as launching new, optimized category pages systematically on Tata CLiQ’s platform to scale monthly organic traffic by 2x over the next year. The account was won after a multi-agency pitch and will be serviced by Social Beat’s offices in Mumbai.
Shishir Kataria, Director - Marketing, Tata CLiQ, “Shoppers, e-commerce or otherwise, continue to heavily rely on search and discovery throughout their shopping journey, be it engaging with the latest fashion trends or hunting for the best buys. No wonder a platform's ability to be a part of this journey organically drives significant consideration for it amongst potential shoppers. We, at Tata Cliq, are confident that Social Beat will help us develop and optimise content that is highly discoverable to grow our engagement and revenue. Our goal continues to be to drive more and more shoppers to our platform with optimised and curated products and relevant content.”
Vikas Chawla, Co-Founder, Social Beat said, “We are thrilled to partner with Tata CLiQ in their growth journey. We aim to scale traffic to the Tata CLiQ platform manyfold over the next year. Our team of specialised SEO and Content strategists will be working closely to achieve this”
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Will OOH dazzle this festive season?
As the celebrations begin, experts tell us the trends and challenges for the OOH sector this season
Be it the flower-clad taxis in Mumbai for Made in Heaven Season 2 promotion or Zomato’s ‘kheer mangoge kheer denge’ billboards, India's OOH advertising sector has undergone substantial transformation and expansion in the recent years. Even though the medium was severely hit during the pandemic years, it has now managed to rebuild its status. Now, with the onset of the festive season, elections and the cricket world cup, OOH is expected to see more and more advertisers come on board.
Amarjeet Hudda, Chief Operating Officer, Laqshya Media Group, believes most of the clients spend a lot of money during the festive season, especially for Durga Puja, Dussehra and Diwali, targeting their customers in a festive mood. The categories that spend heavily during these months are Auto, Consumer Durables, Real Estate, Organised retail, and E-commerce.
According to Dipankar Sanyal of Platinum Outdoor, there was a huge surge in the festive season last year, and he expects the same this year too. “Last four to five years have turbulent for outdoor. It was picking up in 2019, but then Covid came and everything went flat for two years,” he mentioned.
According to EY-FICCI’s M&E Report 2023, OOH media grew 86 percent in 2022 to Rs 37 billion. The value includes traditional, transit and digital media, but excludes untracked unorganised OOH media such as wall paintings, billboards, ambient media, storefronts, proxy advertising.
Sharing the brand’s perspective, Shivam Ranjan, Head of Marketing, Motorola-APAC, said, “We are going into this festive season with a strong mix of media, including OOH. Within OOH, we are focusing on digital OOH, due to its capability of programmatic serving, measurability, and near real-time insights that allow us to be agile with the communication and optimisation of our campaigns.”
With urbanisation, improved infrastructure, rising consumerism and an increased spending power, clients' expectations from OOH advertising too have evolved. “The clients expect better ROI on every investment, best in class innovations, tech-led planning and execution. Today, technology plays an important role starting from planning the campaign, to measuring metrics to ROI,” Singh explained.
Another trend that Sanyal has observed is that traditionally advertisers looked at spending on OOH nearly two weeks prior to the festivities, but now, most advertisers have now started advertising a week earlier so that they can get maximum eyeballs. Additionally, the digital OOH advertising (DOOH) has also emerged big. The digital OOH screens increased to around 100,000 and contributed eight percent of total segment revenues.
“Now with digital, there is more space for advertisers to come in one frame. Because of this, you can see it is getting more attractive. The innovations too are coming in at a much lower cost and creating a greater impact,” shared Sanyal.
The only challenge with the medium, according to Ranjan, is OOH being a fragmented industry with lack of measurability and agility. This becomes a serious issue for ROI-centric brands. However, the growth of DOOH, which is dynamic, agile and measurable, is giving marketers the confidence to invest in the medium backed by relevant data and outcomes.
Adding to this, Hudda highlighted that availability of good media spots is the biggest challenge in this season as media assets are limited and demand is very high. Due to the gap in the festive season, many clients are not able to fully optimise their campaigns. Rather sometimes, clients are even compelled to divert their budget which adversely impacts the industry, he shared.
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Banking on positive consumer sentiment: BFSI optimistic on doubling festive AdEx : Cache
Some categories within the sector, however, may spend more in the quarter that follows the festive season
The BFSI sector is expecting a surge in demand for loan during the festive season and is looking at increasing its ad spends to cash in on the celebration spirit. Industry leaders say they are hopeful of witnessing a good growth in the number of applications for auto loan, home loan, credit card and health insurance during October, November and December due to positive consumer sentiment this year. However, though most of the BFSI players are planning to double their advertising budget this time compared to the previous year, there are some who are not investing too heavily on marketing during the festivals as they plan to save the money for the fourth quarter.
According to Shailendra Singh, MD & CEO, BOB Financial, they witness incremental growth every year during the October-December quarter, and they anticipate an increase in consumer spending as well as new enrolments for cards this year too. “There remains a surge in customer demand for credit during the festive season,” said Singh.
Singh shared that the company is fully geared up for the launch of #FestiveShoppingRewards on all Bank of Baroda credit card variants under the theme ‘Reimagine Festivities’. They would kickstart festive offerings with the start of Navratri.
The festive season does not just see the demand for credit go up, but there is an increase in applications for health and motor insurance too during this time of the year.
Aabhinna Suresh Khare, Chief Digital & Marketing Officer, BajajCapital Ltd, shared that among insurance products, health insurance and motor insurance reign supreme during festivals. According to Khare, the demand for mutual funds and SIPs too sees a hike.
“Overall, the festive season presents an opportune moment to secure insurance coverage. A plethora of attractive products and services are on offer, with financial institutions extending special discounts and promotions to entice new customers,” said Khare.
The company launched #BlessMeGanesha campaign during Ganesh Chaturthi. “Our goal for this festive season is not only to provide financial solutions but also to create memorable experiences and deepen the connection with our customers,” said Khare.
Though all major sectors spend heavily on advertising during the festive season, within the BFSI sector, some categories spend more in the quarter that follows the festive season.
Explaining the trend, Samir Sethi, Head of Brand Marketing, Policybazaar.com, said that the festive season has varying impacts on the BFSI sector. In the banking sector, for instance, the demand for loans surges as many individuals purchase items and undertake home renovations. Conversely, in the insurance category, the festive season doesn't result in significant changes. Instead, the insurance industry experiences its peak season after the festive period, particularly during the fourth quarter of the financial year.
“As the festive season approaches, there is a noticeable increase in car sales though, leading to a surge in the demand for motor insurance. Consequently, we see a significant uptick in the requests for motor insurance policies. During the festive period, there is an upswing in demand for various categories, such as electronics. However, in the insurance sector, this period doesn't significantly affect us, so we don't run specific campaigns targeting festivals. Nevertheless, we do roll out multiple campaigns throughout the year, and some of them may coincide with the festive season,” said Sethi.
According to the TAM AdEx report on BFSI sector across media for H1, the advertising volume of the sector grew on TV, radio and digital, but declined in the print medium. The report indicated that ad impressions on digital saw 91% rise during Jan-Jun '23 over Jan-Jun’22. The increase was 32% for radio and 4% for TV. The ad space of the BFSI sector decreased by 7% in print.
Speaking on media mix, Singh shared that BOB Financial has a good mix of customer segments belonging to Tier I, II and III. So, understanding their needs and preferred form of media channels, the company will reach out to them through relevant media promotions. “For the easy discovery of our offers, we shall have a dedicated offers page with regular promotion of top offers on our social media and other digital channels,” said Singh. Without disclosing the figure, Singh shared that the company’s promotion budget has surely increased from last year and it will be visible through their multi-channel promotional activities.
According to the TAM report, in the BFSI sector, life insurance is the leading category on TV and radio whereas mutual funds is the top category on digital.
Khare highlighted that in recent times, Bajaj Capital has observed a significant growth in audiences on online platforms and the changing preferences of their clientele. “This observation led us to recalibrate our marketing approach, placing a heightened emphasis on digital avenues,” said Khare.
He further added, “Our promotional efforts are primarily digital-focused, accentuating areas like social media engagement, search engine outreach, content-driven marketing, and targeted online advertising. As we approach the festive season, we've fine-tuned our online approach. By harnessing the insights from data analytics, we aim to grasp our clients' needs and inclinations better, ensuring our content is both tailored and pertinent.”
Khare also mentioned that Baja Capital has doubled its advertising budget compared to the previous year.
“This increase in our ad spend signifies our confidence in the opportunities this festive season presents. This impressive surge in our budget allocation underscores our dedication to maximizing the potential of this festive season and driving significant expansion within our business. We firmly believe that this increased investment in advertising will not only elevate our brand presence but also lead to an exceptional uptick in customer engagement and sales.”
For Policybazaar.com, the media strategy primarily involves a blend of television and digital platforms, an approach that has remained consistent in recent years and is expected to continue in the foreseeable future.
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OMD appoints Dileep Raj Singh as Head of Digital for APAC
Singh will report to Charlotte Lee, CEO of OMD APAC
OMD has added a Head of Digital (HOD) to its Asia Pacific (APAC) regional leadership team with the hiring of Dileep Raj Singh.
Singh is a digital native and brings with him a wealth of experience across product, media agency and client side in APAC, North America and the United Kingdom. His last 10 years have been spent building diverse digital marketing teams covering areas like performance marketing, digital media planning, ad/martech, product marketing, branding and measurement.
As HOD, he will accelerate OMD’s digital leadership agenda, rooted in helping clients address their business challenges and digital ambitions. He will be supporting OMD’s local teams in APAC on operational excellence, and digital transformation frameworks and roadmaps; and the development and implementation of our digital leadership agenda. He will also be working hand in hand with both our regional and global networks to initiate complementary workstreams for our clients in APAC.
“We will continue to invest and win in digital as part of our wider goal to be our clients’ most trusted business transformation partner,” said Charlotte Lee, CEO of OMD APAC.
“It is our global ambition to continue our leadership position in digital, data and technology. In line with this ambition, we are excited to have Singh come on board the OMD APAC leadership team. His background of agency, in-house and start-up experience position him perfectly to understand and address our clients’ business needs,” added Lee.
“Digital media and access to our audience, as we know it, is changing quite rapidly around us. This puts most of us in a delicate but remarkable position, a position from which we can shape and contribute to conversations about the next evolution of digital media. As we embark on this journey, I want to leverage the strength of the OMD network – people, technology, data, tools and platforms – to help our clients pivot and navigate through all the new and evolved possibilities in digital media. With this, I aim to position OMD as an unrivaled partner for our current and future clients; to dominate and succeed in this incredibly competitive and multifarious digital realm,” said Singh.
Singh will report to Lee, and work closely with the team including Chief Strategy Officer (CSO), David McCallen, and Chief Client Officer (CCO), Sadhan Mishra, to drive and support APAC local markets as well as regional clients on digital, data and technology needs.
Mishra was promoted to CCO of OMD APAC recently in June 2023. He will continue to be CEO of OMD Singapore, a position he was promoted into last August. Mishra has been with OMD for over 13 years and in his concurrent new role as CCO, he will focus on key client relationships, understanding their business needs and ensuring we remain a critical partner on their transformation journeys.
McCallen was elevated to the role of CSO of OMD APAC in April 2022, and was previously the CSO of OMD New Zealand for five years where he helped the agency to attain the top place in the market for new business, overall billings and award wins. Since starting in the APAC role, his focus has been on connecting and elevating strategic best practices across the region, building capabilities across a range of strategic outputs, and supporting new business growth both regionally and locally.
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Chandrayaan 3: Brands over the Moon
Some of the best moment marketing posts on India's crucial lunar mission
The nation is in a celebratory mood with its moon mission Chandrayaan 3 making its smooth landing on the lunar surface on the evening of August 23, 2023. The Pragyan rover is in pursuit of discovering water on the moon and is a vital feat for India's ambitious space research.
To celebrate this momentous episode in Indian space research history, netizens have taken to the internet to express their excitement, hopes and fears for the nation's lunar mission. Joining them are brands who have crafted creatives to mark the historic occasion and capture the emotions of the nation who have their eyes set on the moon. Here is our pick of some of the best Chandrayaan 3-moment marketing posts.
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BCCI rakes in Rs 4670 cr in Women's Premier League team auction: Jay Shah 26 Jan
WPL has broken the inaugural auction record of Men's IPL in 2008, tweeted Shah
As expected, Wednesday turned out to be another historic day in Indian women's cricket with BCCI having a windfall gain of Rs 4,600 crores by auctioning five team franchises for the first season, a higher sum compared to what men’s IPL franchises offered to the cricket body during the launch in 2008.
Adani, IndiaWin Sports, Royal Challengers, GSW- GMR cricket and Capri Global have won the bid, BCCI secretary Jay Shah tweeted.
Shah shared in a series of tweets, “Today is a historic day in cricket as the bidding for teams of inaugural #WPL broke the records of the inaugural Men's IPL in 2008! Congratulations to the winners as we garnered Rs.4669.99 Cr in total bid.”
“This marks the beginning of a revolution in women's cricket and paves the way for a transformative journey ahead not only for our women cricketers but for the entire sports fraternity. The #WPL would bring necessary reforms in women's cricket and would ensure an all-encompassing ecosystem that benefits each and every stakeholder.”
“The @BCCI has named the league - Women's Premier League (WPL). Let the journey begin…”
The country's top corporates had bid aggressively for the league. Over 16 groups including IPL franchise owners, Adani group, Torrent and Haldiram were believed to be in the fray.
Given the popularity of IPL in India, the event is touted to be a big draw for all stakeholders involved.
The BCCI was reportedly expecting ₹4,000 crore gain through team auction.
It’s noteworthy that Viacom18 has won the Women's IPL media rights for Rs 951 crore for the next five years creating euphoria around the league whose first season will be held in March.
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