ICC CWC’11: And the winner is… the advertisers too

It was a dream run not just for the jubilant Team India at the ICC Cricket World Cup 2011. Advertisers too rode the euphoria wave and reaped rich dividends. Hyundai, LG and Nike share how they leveraged the craze for the Cup…

e4m by Preeti Hoon
Published: Apr 4, 2011 9:04 AM  | 7 min read
ICC CWC’11:  And the winner is… the advertisers too

Even as Team India lifted the coveted World Cup trophy on Saturday, having lost just one match during the entire tournament, the official sponsors of the ICC World Cup have also had a dream run, especially on the back of Team India’s success.

exchange4media speaks to three of the biggest spenders on the tournament on how things have shaped up for them and RoI that they have got…

Thumbs up and up
Speaking on the take away, Arvind Saxena, Director - Marketing & Sales, Hyundai Motors India Ltd, commented, “The World Cup 2011 has been good for the advertisers because of India’s progress into the Finals. All India matches have given good TVRs compared to the non-India matches. The fact that India has reached the final stages of WC 2011 has given the advertisers a superhit.”

While for LG, which hasn’t leveraged the television medium much and yet spent close to Rs 70 crore solely on WC advertising, the scenario is no different. “This World Cup has been quite a success if one goes by the television ratings. Even though we didn’t advertise with spots on air, there has been great brand exposure through our in-stadia branding and the consumer ground activations that we launched. By the end of the World Cup, we expect better brand salience and deeper consumer connect. For the long term, we are expecting a renewed interest in ICC tournaments so that as sponsors we reap the benefits as marketers,” remarked LK Gupta, Chief Marketing Officer, LG Electronics.

As a sponsor whose product could be adjudged closest to the game, Nike has been able to direct the fan frenzy towards sale of official merchandise. According to Sanjay Gangopadhyay, Marketing Director, Nike India, marque tournaments always provided a boost to the sport and it was no different with cricket. He said, “As this tournament reached the knockout stages, the expectations, passion and support for Team India gained significant strength. We at Nike are extremely encouraged by the response to our cricket merchandise, which includes replica jerseys, cricket-inspired sportswear tees and footwear, jackets, etc.”

Minting the Market and Minds
Hyundai, which is the official car partner for the ICC during the CWC 2011, executed umpteen on-ground activities right from the beginning of February. Fan parks were created where customers were able to watch the live screening of matches on LEDs, along with car displays at Delhi, Mumbai and Chennai. Customers could win tickets and other merchandise in lucky draws organised at the venues. ‘Test the Best’ campaign and ‘First ball & Last ball tour’ were some of the other initiatives.

Nike India had launched its nationwide ‘Bleed Blue’ initiative in September 2010, expressing the support of a nation with a simple ‘Blue handprint’ to the Indian cricket team and to the sport of cricket. It was a 360 degree approach that encompassed various media, including OOH, digital, retail and grassroots. The campaign gathered momentum as the tournament progressed.

Meanwhile, LG launched consumer ground activations, called ‘Lead 11’ and ‘Mobile Army’. On the online front, it increased its presence with its Facebook fan base going from 50,000 to 350,000 during the World Cup period.

The Final Countdown
Team India reaching the Finals not only drove the cricket-worshipping to a tizzy, it also sent the sponsors into an overdrive. As Gangopadhyay said, “As the tournament reached the knockout stages, the support for Nike’s ‘Bleed Blue’ campaign grew stronger and more successful with over 11 million cricket fans showing support for the Men in Blue through this initiative.”

For LG’s Gupta the Finals alone didn’t accelerate the reach. “The CWC over its entire period has cumulatively built the reach. We do expect that the final will be the icing on the cake, since it will be viewed by a huge part of India’s consumers,” he said.

“The TV ratings are going to be very good for the Finals as a lot of viewers are going to tune in. The Hyundai brand would be visible on air as well as on ground, which would give us exposure to a large number of people,” Saxena added.

Time and Trends
Advertisers also extensively used the online media this World Cup season. Hyundai’s Saxena shared, “There has been a continued use of digital medium by advertisers since lot of people watched the live streaming, especially the India matches, on various sites like Yahoo, YouTube, Cricinfo, etc.”

On the other hand, Gupta observed that he and his team had not seen much experimentation in advertising this time, apart from usage of the online medium. “Unfortunately, we didn’t see any major new trends this World Cup. In general, advertising on television has been less inspiring than one would hope for, barring a couple of brands. A new trend has been seen on the online medium, where a number of brands such as LG, Pepsi, Kingfisher, etc., are working hard on social media to interact with and entertain the younger target audiences,” he informed.

Different ball game
When asked whether it was any different to advertise during the Cricket World Cup than any other event in India, LG’s replied, “Being a long-drawn out format, an advertiser needs to be able to sustain its campaign over many weeks, both in terms of spending as well as a creative approach that doesn’t get boring. Similarly, IPL, too, gives the same opportunities and constraints. Other events are more short-term properties, so advertisers can have smaller budget outlays for them and can even be tactical in their approach.”

Hyundai’s Saxena noted that brands that were associated with the ICC had started doing a lot of consumer interactions, which gave them maximum visibility. He added, “Certain brands get associated only on air. For them it is like advertising on any other event. If you are a ground partner, then you can utilise the connect with consumers with the passion for the game.”

‘Fan’ning the Fire
Given the religion-like reverence for cricket among Indian fans, brands go all out to cash in on the cricket extravaganza that is held every four years.

Nike’s Gangopadhyay noted, “In India, cricket is beyond sport. It is life itself; it is something spiritual. In a country where elite athletes are considered Gods and every little boy dreams to represent the country – the sport is personal and emotional. Every brand desires to be part of this huge enthusiasm across the country. For a sports brand such as ours, it is natural to be a part.”

However, Gupta felt that the nature of the brand decided the depth of its participation. He explained, “It depends on the target audience that a brand hopes to tap into. If a brand’s target audience is predominantly male and/ or youth, then it would be advisable for the brand to connect with that audience using the World Cup – either through advertising or any other means such as BTL activation or social media, and so on.”

Good, Bad or … ?
The response and consumer reaction on various campaigns for LG, Nike and Hyundai has been ‘encouraging’. Gupta informed, “The response to LG’s initiatives has been very encouraging. We got close to 40,000 applications from consumers to be part of the Lead 11 squad that leads out cricketers for the National Anthem ceremony. This initiative is now fully embedded into the cricketing system and LG has received fantastic exposure from this. The second initiative – LG Mobile Army – got more than 50,000 youth pumped up to send in their video entries to be part of the 2,500 consumers who won a place in the squads cheering in every stadium. In the process we touched more than 500,000 consumers with on-ground activation, and millions more via our online buzz.”

For Nike’s Gangopadhyay, too, the response had been “very encouraging”. “It’s overwhelming for an initiative to be so successful in such a short span of time. To have the whole nation chanting ‘Bleed Blue’ across India has indeed shown that India Bleeds Blue for cricket.”

Hyundai’s Saxena also said that the response had been “very good”.

 

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Social Beat wins SEO mandate of Tata CLiQ tag rss

The account was won after a multi-agency pitch

e4m by sunny saini
Published: Oct 23, 2023 5:51 PM  | 2 min read
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e4m e4m Social Beat has won the SEO mandate for Tata CLiQ, one of the fastest-growing omnichannel marketplace in India. Social Beat has been entrusted with optimizing existing content, as well as launching new, optimized category pages systematically on Tata CLiQ’s platform to scale monthly organic traffic by 2x over the next year. The account was won after a multi-agency pitch and will be serviced by Social Beat’s offices in Mumbai. 

Shishir Kataria, Director - Marketing, Tata CLiQ, “Shoppers, e-commerce or otherwise, continue to heavily rely on search and discovery throughout their shopping journey, be it engaging with the latest fashion trends or hunting for the best buys. No wonder a platform's ability to be a part of this journey organically drives significant consideration for it amongst potential shoppers. We, at Tata Cliq, are confident that Social Beat will help us develop and optimise content that is highly discoverable to grow our engagement and revenue. Our goal continues to be to drive more and more shoppers to our platform with optimised and curated products and relevant content.”  

Vikas Chawla, Co-Founder, Social Beat said, “We are thrilled to partner with Tata CLiQ in their growth journey. We aim to scale traffic to the Tata CLiQ platform manyfold over the next year. Our team of specialised SEO and Content strategists will be working closely to achieve this”

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Will OOH dazzle this festive season?

As the celebrations begin, experts tell us the trends and challenges for the OOH sector this season

e4m by sunny saini
Published: Oct 12, 2023 4:13 PM  | 3 min read
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Be it the flower-clad taxis in Mumbai for Made in Heaven Season 2 promotion or Zomato’s ‘kheer mangoge kheer denge’ billboards, India's OOH advertising sector has undergone substantial transformation and expansion in the recent years. Even though the medium was severely hit during the pandemic years, it has now managed to rebuild its status. Now, with the onset of the festive season, elections and the cricket world cup, OOH is expected to see more and more advertisers come on board.

Amarjeet Hudda, Chief Operating Officer, Laqshya Media Group, believes most of the clients spend a lot of money during the festive season, especially for Durga Puja, Dussehra and Diwali, targeting their customers in a festive mood. The categories that spend heavily during these months are Auto, Consumer Durables, Real Estate, Organised retail, and E-commerce. 

According to Dipankar Sanyal of Platinum Outdoor, there was a huge surge in the festive season last year, and he expects the same this year too. “Last four to five years have turbulent for outdoor. It was picking up in 2019, but then Covid came and everything went flat for two years,” he mentioned.

According to EY-FICCI’s M&E Report 2023, OOH media grew 86 percent in 2022 to Rs 37 billion. The value includes traditional, transit and digital media, but excludes untracked unorganised OOH media such as wall paintings, billboards, ambient media, storefronts, proxy advertising.

Sharing the brand’s perspective, Shivam Ranjan, Head of Marketing, Motorola-APAC, said, “We are going into this festive season with a strong mix of media, including OOH. Within OOH, we are focusing on digital OOH, due to its capability of programmatic serving, measurability, and near real-time insights that allow us to be agile with the communication and optimisation of our campaigns.” 

With urbanisation, improved infrastructure, rising consumerism and an increased spending power, clients' expectations from OOH advertising too have evolved. “The clients expect better ROI on every investment, best in class innovations, tech-led planning and execution. Today, technology plays an important role starting from planning the campaign, to measuring metrics to ROI,” Singh explained.

Another trend that Sanyal has observed is that traditionally advertisers looked at spending on OOH nearly two weeks prior to the festivities, but now, most advertisers have now started advertising a week earlier so that they can get maximum eyeballs. Additionally, the digital OOH advertising (DOOH) has also emerged big. The digital OOH screens increased to around 100,000 and contributed eight percent of total segment revenues.

“Now with digital, there is more space for advertisers to come in one frame. Because of this, you can see it is getting more attractive. The innovations too are coming in at a much lower cost and creating a greater impact,” shared Sanyal.

The only challenge with the medium, according to Ranjan, is OOH being a fragmented industry with lack of measurability and agility. This becomes a serious issue for ROI-centric brands. However, the growth of DOOH, which is dynamic, agile and measurable, is giving marketers the confidence to invest in the medium backed by relevant data and outcomes. 

Adding to this, Hudda highlighted that availability of good media spots is the biggest challenge in this season as media assets are limited and demand is very high. Due to the gap in the festive season, many clients are not able to fully optimise their campaigns. Rather sometimes, clients are even compelled to divert their budget which adversely impacts the industry, he shared.

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Banking on positive consumer sentiment: BFSI optimistic on doubling festive AdEx : Cache

Some categories within the sector, however, may spend more in the quarter that follows the festive season

e4m by sunny saini
Published: Oct 11, 2023 6:10 PM  | 5 min read
banking

The BFSI sector is expecting a surge in demand for loan during the festive season and is looking at increasing its ad spends to cash in on the celebration spirit. Industry leaders say they are hopeful of witnessing a good growth in the number of applications for auto loan, home loan, credit card and health insurance during October, November and December due to positive consumer sentiment this year. However, though most of the BFSI players are planning to double their advertising budget this time compared to the previous year, there are some who are not investing too heavily on marketing during the festivals as they plan to save the money for the fourth quarter.  

According to Shailendra Singh, MD & CEO, BOB Financial, they witness incremental growth every year during the October-December quarter, and they anticipate an increase in consumer spending as well as new enrolments for cards this year too. “There remains a surge in customer demand for credit during the festive season,” said Singh. 

Singh shared that the company is fully geared up for the launch of #FestiveShoppingRewards on all Bank of Baroda credit card variants under the theme ‘Reimagine Festivities’. They would kickstart festive offerings with the start of Navratri. 

The festive season does not just see the demand for credit go up, but there is an increase in applications for health and motor insurance too during this time of the year.

Aabhinna Suresh Khare, Chief Digital & Marketing Officer, BajajCapital Ltd, shared that among insurance products, health insurance and motor insurance reign supreme during festivals. According to Khare, the demand for mutual funds and SIPs too sees a hike.

“Overall, the festive season presents an opportune moment to secure insurance coverage. A plethora of attractive products and services are on offer, with financial institutions extending special discounts and promotions to entice new customers,” said Khare. 

The company launched #BlessMeGanesha campaign during Ganesh Chaturthi. “Our goal for this festive season is not only to provide financial solutions but also to create memorable experiences and deepen the connection with our customers,” said Khare. 

Though all major sectors spend heavily on advertising during the festive season, within the BFSI sector, some categories spend more in the quarter that follows the festive season.  

Explaining the trend, Samir Sethi, Head of Brand Marketing, Policybazaar.com, said that the festive season has varying impacts on the BFSI sector. In the banking sector, for instance, the demand for loans surges as many individuals purchase items and undertake home renovations. Conversely, in the insurance category, the festive season doesn't result in significant changes. Instead, the insurance industry experiences its peak season after the festive period, particularly during the fourth quarter of the financial year. 

“As the festive season approaches, there is a noticeable increase in car sales though, leading to a surge in the demand for motor insurance. Consequently, we see a significant uptick in the requests for motor insurance policies. During the festive period, there is an upswing in demand for various categories, such as electronics. However, in the insurance sector, this period doesn't significantly affect us, so we don't run specific campaigns targeting festivals. Nevertheless, we do roll out multiple campaigns throughout the year, and some of them may coincide with the festive season,” said Sethi. 

According to the TAM AdEx report on BFSI sector across media for H1, the advertising volume of the sector grew on TV, radio and digital, but declined in the print medium. The report indicated that ad impressions on digital saw 91% rise during Jan-Jun '23 over Jan-Jun’22. The increase was 32% for radio and 4% for TV. The ad space of the BFSI sector decreased by 7% in print. 

Speaking on media mix, Singh shared that BOB Financial has a good mix of customer segments belonging to Tier I, II and III.  So, understanding their needs and preferred form of media channels, the company will reach out to them through relevant media promotions. “For the easy discovery of our offers, we shall have a dedicated offers page with regular promotion of top offers on our social media and other digital channels,” said Singh. Without disclosing the figure, Singh shared that the company’s promotion budget has surely increased from last year and it will be visible through their multi-channel promotional activities.

According to the TAM report, in the BFSI sector, life insurance is the leading category on TV and radio whereas mutual funds is the top category on digital. 

Khare highlighted that in recent times, Bajaj Capital has observed a significant growth in audiences on online platforms and the changing preferences of their clientele. “This observation led us to recalibrate our marketing approach, placing a heightened emphasis on digital avenues,” said Khare. 

He further added, “Our promotional efforts are primarily digital-focused, accentuating areas like social media engagement, search engine outreach, content-driven marketing, and targeted online advertising. As we approach the festive season, we've fine-tuned our online approach. By harnessing the insights from data analytics, we aim to grasp our clients' needs and inclinations better, ensuring our content is both tailored and pertinent.”

Khare also mentioned that Baja Capital has doubled its advertising budget compared to the previous year. 

“This increase in our ad spend signifies our confidence in the opportunities this festive season presents. This impressive surge in our budget allocation underscores our dedication to maximizing the potential of this festive season and driving significant expansion within our business. We firmly believe that this increased investment in advertising will not only elevate our brand presence but also lead to an exceptional uptick in customer engagement and sales.” 

For Policybazaar.com, the media strategy primarily involves a blend of television and digital platforms, an approach that has remained consistent in recent years and is expected to continue in the foreseeable future.

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OMD appoints Dileep Raj Singh as Head of Digital for APAC

Singh will report to Charlotte Lee, CEO of OMD APAC

e4m by exchange4media Staff
Published: Aug 26, 2023 9:02 AM  | 3 min read
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OMD has added a Head of Digital (HOD) to its Asia Pacific (APAC) regional leadership team with the hiring of Dileep Raj Singh.

Singh is a digital native and brings with him a wealth of experience across product, media agency and client side in APAC, North America and the United Kingdom. His last 10 years have been spent building diverse digital marketing teams covering areas like performance marketing, digital media planning, ad/martech, product marketing, branding and measurement.

As HOD, he will accelerate OMD’s digital leadership agenda, rooted in helping clients address their business challenges and digital ambitions. He will be supporting OMD’s local teams in APAC on operational excellence, and digital transformation frameworks and roadmaps; and the development and implementation of our digital leadership agenda. He will also be working hand in hand with both our regional and global networks to initiate complementary workstreams for our clients in APAC.

“We will continue to invest and win in digital as part of our wider goal to be our clients’ most trusted business transformation partner,” said Charlotte Lee, CEO of OMD APAC.

“It is our global ambition to continue our leadership position in digital, data and technology. In line with this ambition, we are excited to have Singh come on board the OMD APAC leadership team. His background of agency, in-house and start-up experience position him perfectly to understand and address our clients’ business needs,” added Lee.

“Digital media and access to our audience, as we know it, is changing quite rapidly around us. This puts most of us in a delicate but remarkable position, a position from which we can shape and contribute to conversations about the next evolution of digital media. As we embark on this journey, I want to leverage the strength of the OMD network – people, technology, data, tools and platforms – to help our clients pivot and navigate through all the new and evolved possibilities in digital media. With this, I aim to position OMD as an unrivaled partner for our current and future clients; to dominate and succeed in this incredibly competitive and multifarious digital realm,” said Singh.

Singh will report to Lee, and work closely with the team including Chief Strategy Officer (CSO), David McCallen, and Chief Client Officer (CCO), Sadhan Mishra, to drive and support APAC local markets as well as regional clients on digital, data and technology needs.

Mishra was promoted to CCO of OMD APAC recently in June 2023. He will continue to be CEO of OMD Singapore, a position he was promoted into last August. Mishra has been with OMD for over 13 years and in his concurrent new role as CCO, he will focus on key client relationships, understanding their business needs and ensuring we remain a critical partner on their transformation journeys.

McCallen was elevated to the role of CSO of OMD APAC in April 2022, and was previously the CSO of OMD New Zealand for five years where he helped the agency to attain the top place in the market for new business, overall billings and award wins. Since starting in the APAC role, his focus has been on connecting and elevating strategic best practices across the region, building capabilities across a range of strategic outputs, and supporting new business growth both regionally and locally.

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e4m by exchange4media Staff
Published: Aug 25, 2023 1:39 PM  | 1 min read

Chandrayaan 3: Brands over the Moon

Some of the best moment marketing posts on India's crucial lunar mission

e4m by exchange4media Staff
Published: Aug 24, 2023 2:22 PM  | 1 min read
Chandrayaan

The nation is in a celebratory mood with its moon mission Chandrayaan 3 making its smooth landing on the lunar surface on the evening of August 23, 2023. The Pragyan rover is in pursuit of discovering water on the moon and is a vital feat for India's ambitious space research. 

To celebrate this momentous episode in Indian space research history, netizens have taken to the internet to express their excitement, hopes and fears for the nation's  lunar mission. Joining them are brands who have crafted creatives to mark the historic occasion and capture the emotions of the nation who have their eyes set on the moon. Here is our pick of some of the best Chandrayaan 3-moment marketing posts.

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BCCI rakes in Rs 4670 cr in Women's Premier League team auction: Jay Shah 26 Jan

WPL has broken the inaugural auction record of Men's IPL in 2008, tweeted Shah

e4m by sunny saini
Published: Jan 26, 2023 4:21 PM  | 2 min read
women ipl

As expected, Wednesday turned out to be another historic day in Indian women's cricket with BCCI having a windfall gain of Rs 4,600 crores by auctioning five team franchises for the first season, a higher sum compared to what men’s IPL franchises offered to the cricket body during the launch in 2008.  

 Adani, IndiaWin Sports, Royal Challengers, GSW- GMR cricket and Capri Global have won the bid,   BCCI secretary Jay Shah tweeted.

Shah shared in a series of tweets, “Today is a historic day in cricket as the bidding for teams of inaugural #WPL broke the records of the inaugural Men's IPL in 2008! Congratulations to the winners as we garnered Rs.4669.99 Cr in total bid.” 

“This marks the beginning of a revolution in women's cricket and paves the way for a transformative journey ahead not only for our women cricketers but for the entire sports fraternity. The #WPL would bring necessary reforms in women's cricket and would ensure an all-encompassing ecosystem that benefits each and every stakeholder.”

“The @BCCI has named the league - Women's Premier League (WPL). Let the journey begin…”

The country's top corporates had bid aggressively for the league. Over 16 groups including IPL franchise owners, Adani group, Torrent and Haldiram were believed to be in the fray. 

Given the popularity of IPL in India, the event is touted to be a big draw for all stakeholders involved. 

The BCCI was reportedly expecting ₹4,000 crore gain through team auction.

It’s noteworthy that Viacom18 has won the Women's IPL media rights for Rs 951 crore for the next five years creating euphoria around the league whose first season will be held in March.

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