5 steps to grow your brand with a podcast strategy: Vikas Chawla, Social Beat

Guest Column: Vikas Chawla, Co-founder of Social Beat, explains how to build a sustainable podcast channel in an age where content is king

e4m by Vikas Chawla
Published: Sep 17, 2019 8:42 AM  | 8 min read
Vikas Chawla Social Beat

As we inch closer to 2020, a year full of promises and newer projects coming alive, it’s almost too surreal to see how far we’ve come in every aspect. Way back in 1996, Microsoft founder Bill Gates wrote an essay that led to the birth of an often-used quote - “Content is king”. In the essay, he wrote: “Content is where I expect much of the real money will be made on the Internet, just as it was in broadcasting.”

Albeit written 23 years ago, Gates’ essay is used in conjunction with today’s content marketing and SEO strategies. In this day and age, there are innumerable avenues to consume and explore content. One of them is podcasts, which are consumed on-the-go and coupled with a variety of content that surpasses genres, lengths, languages and quality. A podcast is not a new concept. They branch from radio and audiobooks, but with the advent of technology and the power of the Internet, they are made in such a way that it caters to everybody’s wants and needs. Read on for the 5 imperatives you need to keep in mind to build a sustainable podcast channel.

Start with a content strategy

A podcast, just like any other type of content marketing, requires a strategy. However, keeping abreast of current affairs and the market isn’t enough. Sometimes, you need to reach out to consumers and ask them what they prefer. Without a strategy, not only does it look disjointed, it can make the whole podcast unprofessional and lead to little or no growth.

The right content strategy involves a lot of self-assessment and questions. What is the purpose of the content? Who is the audience you’re targeting? How will the content help the target audience? Why should the content be more frequent and time-sensitive? Where would your target audience choose to consume your content? It isn’t a one-person effort; devising a strategy involves multiple takes and voices. With the content floating your opinions alone, your consumer’s requirements are neglected. The last thing you’d want is forming an echo chamber.

Experiment before you implement

There’s a plethora of content available in various mediums. For instance, a while ago, no one would’ve imagined how a podcast focusing on an investigative journalist delving deep into a murder case would fare among consumers. However, in 2014, the podcast “Serial” blew up and had so many listeners hooked, leading to it being recognised as a new genre of storytelling. Post that, various genres have been introduced and making waves in the medium. Experiment with various content patterns to identify the style you want to project through your podcasts.

Interview Podcast: This is a frequently tried-and-tested genre, often resulting in a larger engagement with consumers. It brings in a variety of content bearing in mind the different guests you bring in.

Solo Podcast: This type of podcast-style often works when your opinions resonate with the audience. In addition to building a personal connection with your consumers, you also project yourself as a brand.

Panel Show: This involves multiple guests, varied opinions and a higher engagement rate. While it may not adhere to your content strategy, it is a dynamic genre and can offer your audience a larger insight. For instance, It could be a panel discussion on marketing techniques, discussed by various seasoned CMOs and CFOs.

The podcast could be more specific, too, focusing on FAQs based on user questions or a topic that most consumers would like to know. For instance, at Social Beat, we collaborated with Sundaram Mutual for the podcast ‘The Wise Cast’. Available on SoundCloud and Spotify, the podcast has several episodes each different from the other but related to the brand’s USP. Right from decoding the Union Budget to explaining to consumers what the risks are in a fixed maturity plan, ‘The Wise Cast’ is expansive and useful for experts in the field and a layman.

Do not compromise on quality

Once you have figured out your content strategy, then the next step would be to execute it. Just like how shooting a film requires a lot of pre-production work, your podcast would demand the same. Forming an invincible team brimming with creativity is essential. Post the brainstorming and ideation process, you get down to the technical part. Zero in on the right equipment. This part would come in handy as it boosts the quality of your content, leaving no room for any shoddy work or disturbance. Keep it professional by choosing to work on the production in a studio. Post recording, editing your content is key. With the knowledge of what your consumers want and your team’s efforts, editing content can be more seamless than you think.

Build, engage and sustain

Be consistent with your podcasts and don’t get bogged down by fewer listeners in the beginning. Start building followers by sharing your podcasts on various platforms. Spread the news via social media, have friends and family share it and give them updates about the next episode or show. Remember to focus on the topic you are talking about and not you as a person. It’s easy to go on talking about yourself, but it seldom interests listeners.

As the number of followers grows, it’s important to engage with them and occasionally hold contests, giveaways or discounts. Focus on growing your followers not just in the podcast world, but on social media platforms, too. For example, if you are an FMCG brand, you can host frequent AMA sessions on Reddit to connect with potential listeners. On the other hand, if you are trying to build up a database of listeners as an individual, you can resort to Twitter. Furthermore, you can go live on Facebook or Instagram and promote your work whether you are a brand or an influencer. Hold giveaways of sponsorship products and personally engage with your followers to participate. Building followers isn’t difficult, but sustaining the relationship can be tough so invest ample time and energy to get to know their needs and feedback. This strategy also includes sending newsletters to them and giving updates of what’s next.

Furthermore, ensure there’s a dedicated website for the podcast. Include a section containing free and premium content, snippets, media coverage, an ‘about me’ section, contacts, etc. Make it user-friendly and minimal; it’s tempting to add more features but it will take the focus away from the podcast. Post that, brands or podcast artists can resort to leveraging their shows to generate traffic to their website to generate leads and increase sales. This strategy also includes gaining affiliate revenues wherein links of various brands are promoted on the show and the website.

Be wise and monetise

The podcast industry is indeed thriving, brimming with content that has a higher engagement rate than before. In fact, according to last year’s Infinite Dial Report, most podcast listeners listen to 80% of an episode. That is still half the battle won. Monetizing your content takes time and effort, with followers gradually building up and consistent listeners coming on board. Most podcast artists make close to nothing when they initially begin.

Successful podcasters swear by the Virtual Summit technique to monetize their content. A virtual summit is akin to a panel discussion, wherein several personalities are interviewed by a single host. A collaborative effort, this technique can be an efficient marketing tool, especially for business owners. Benefiting in lead generation and product development, virtual summits can result in immediate revenue, a hoard of email subscribers and more engagement.

There isn’t a thumb-rule on monetizing content, especially for podcasts. A large number of podcasters have been offering services that tie in with their content. Similar to our collaboration with Sundaram Mutual. It’s a way of showcasing your expertise while also being hired for the same.

Apart from entertaining a listener and engrossing them with your content, podcasts have proven to be an efficient tool in reaching your target audience and making money if one sticks to consistency. How has your experience been with podcasting? Has it worked for your brand? Do let us know in the comments below.

(The author, Vikas Chawla is Co-founder of the digital marketing agency, Social Beat)

Disclaimer: The views expressed here are solely those of the author and do not in any way represent the views of exchange4media.com

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Social Beat wins SEO mandate of Tata CLiQ tag rss

The account was won after a multi-agency pitch

e4m by sunny saini
Published: Oct 23, 2023 5:51 PM  | 2 min read
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e4m e4m Social Beat has won the SEO mandate for Tata CLiQ, one of the fastest-growing omnichannel marketplace in India. Social Beat has been entrusted with optimizing existing content, as well as launching new, optimized category pages systematically on Tata CLiQ’s platform to scale monthly organic traffic by 2x over the next year. The account was won after a multi-agency pitch and will be serviced by Social Beat’s offices in Mumbai. 

Shishir Kataria, Director - Marketing, Tata CLiQ, “Shoppers, e-commerce or otherwise, continue to heavily rely on search and discovery throughout their shopping journey, be it engaging with the latest fashion trends or hunting for the best buys. No wonder a platform's ability to be a part of this journey organically drives significant consideration for it amongst potential shoppers. We, at Tata Cliq, are confident that Social Beat will help us develop and optimise content that is highly discoverable to grow our engagement and revenue. Our goal continues to be to drive more and more shoppers to our platform with optimised and curated products and relevant content.”  

Vikas Chawla, Co-Founder, Social Beat said, “We are thrilled to partner with Tata CLiQ in their growth journey. We aim to scale traffic to the Tata CLiQ platform manyfold over the next year. Our team of specialised SEO and Content strategists will be working closely to achieve this”

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Will OOH dazzle this festive season?

As the celebrations begin, experts tell us the trends and challenges for the OOH sector this season

e4m by sunny saini
Published: Oct 12, 2023 4:13 PM  | 3 min read
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Be it the flower-clad taxis in Mumbai for Made in Heaven Season 2 promotion or Zomato’s ‘kheer mangoge kheer denge’ billboards, India's OOH advertising sector has undergone substantial transformation and expansion in the recent years. Even though the medium was severely hit during the pandemic years, it has now managed to rebuild its status. Now, with the onset of the festive season, elections and the cricket world cup, OOH is expected to see more and more advertisers come on board.

Amarjeet Hudda, Chief Operating Officer, Laqshya Media Group, believes most of the clients spend a lot of money during the festive season, especially for Durga Puja, Dussehra and Diwali, targeting their customers in a festive mood. The categories that spend heavily during these months are Auto, Consumer Durables, Real Estate, Organised retail, and E-commerce. 

According to Dipankar Sanyal of Platinum Outdoor, there was a huge surge in the festive season last year, and he expects the same this year too. “Last four to five years have turbulent for outdoor. It was picking up in 2019, but then Covid came and everything went flat for two years,” he mentioned.

According to EY-FICCI’s M&E Report 2023, OOH media grew 86 percent in 2022 to Rs 37 billion. The value includes traditional, transit and digital media, but excludes untracked unorganised OOH media such as wall paintings, billboards, ambient media, storefronts, proxy advertising.

Sharing the brand’s perspective, Shivam Ranjan, Head of Marketing, Motorola-APAC, said, “We are going into this festive season with a strong mix of media, including OOH. Within OOH, we are focusing on digital OOH, due to its capability of programmatic serving, measurability, and near real-time insights that allow us to be agile with the communication and optimisation of our campaigns.” 

With urbanisation, improved infrastructure, rising consumerism and an increased spending power, clients' expectations from OOH advertising too have evolved. “The clients expect better ROI on every investment, best in class innovations, tech-led planning and execution. Today, technology plays an important role starting from planning the campaign, to measuring metrics to ROI,” Singh explained.

Another trend that Sanyal has observed is that traditionally advertisers looked at spending on OOH nearly two weeks prior to the festivities, but now, most advertisers have now started advertising a week earlier so that they can get maximum eyeballs. Additionally, the digital OOH advertising (DOOH) has also emerged big. The digital OOH screens increased to around 100,000 and contributed eight percent of total segment revenues.

“Now with digital, there is more space for advertisers to come in one frame. Because of this, you can see it is getting more attractive. The innovations too are coming in at a much lower cost and creating a greater impact,” shared Sanyal.

The only challenge with the medium, according to Ranjan, is OOH being a fragmented industry with lack of measurability and agility. This becomes a serious issue for ROI-centric brands. However, the growth of DOOH, which is dynamic, agile and measurable, is giving marketers the confidence to invest in the medium backed by relevant data and outcomes. 

Adding to this, Hudda highlighted that availability of good media spots is the biggest challenge in this season as media assets are limited and demand is very high. Due to the gap in the festive season, many clients are not able to fully optimise their campaigns. Rather sometimes, clients are even compelled to divert their budget which adversely impacts the industry, he shared.

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Banking on positive consumer sentiment: BFSI optimistic on doubling festive AdEx : Cache

Some categories within the sector, however, may spend more in the quarter that follows the festive season

e4m by sunny saini
Published: Oct 11, 2023 6:10 PM  | 5 min read
banking

The BFSI sector is expecting a surge in demand for loan during the festive season and is looking at increasing its ad spends to cash in on the celebration spirit. Industry leaders say they are hopeful of witnessing a good growth in the number of applications for auto loan, home loan, credit card and health insurance during October, November and December due to positive consumer sentiment this year. However, though most of the BFSI players are planning to double their advertising budget this time compared to the previous year, there are some who are not investing too heavily on marketing during the festivals as they plan to save the money for the fourth quarter.  

According to Shailendra Singh, MD & CEO, BOB Financial, they witness incremental growth every year during the October-December quarter, and they anticipate an increase in consumer spending as well as new enrolments for cards this year too. “There remains a surge in customer demand for credit during the festive season,” said Singh. 

Singh shared that the company is fully geared up for the launch of #FestiveShoppingRewards on all Bank of Baroda credit card variants under the theme ‘Reimagine Festivities’. They would kickstart festive offerings with the start of Navratri. 

The festive season does not just see the demand for credit go up, but there is an increase in applications for health and motor insurance too during this time of the year.

Aabhinna Suresh Khare, Chief Digital & Marketing Officer, BajajCapital Ltd, shared that among insurance products, health insurance and motor insurance reign supreme during festivals. According to Khare, the demand for mutual funds and SIPs too sees a hike.

“Overall, the festive season presents an opportune moment to secure insurance coverage. A plethora of attractive products and services are on offer, with financial institutions extending special discounts and promotions to entice new customers,” said Khare. 

The company launched #BlessMeGanesha campaign during Ganesh Chaturthi. “Our goal for this festive season is not only to provide financial solutions but also to create memorable experiences and deepen the connection with our customers,” said Khare. 

Though all major sectors spend heavily on advertising during the festive season, within the BFSI sector, some categories spend more in the quarter that follows the festive season.  

Explaining the trend, Samir Sethi, Head of Brand Marketing, Policybazaar.com, said that the festive season has varying impacts on the BFSI sector. In the banking sector, for instance, the demand for loans surges as many individuals purchase items and undertake home renovations. Conversely, in the insurance category, the festive season doesn't result in significant changes. Instead, the insurance industry experiences its peak season after the festive period, particularly during the fourth quarter of the financial year. 

“As the festive season approaches, there is a noticeable increase in car sales though, leading to a surge in the demand for motor insurance. Consequently, we see a significant uptick in the requests for motor insurance policies. During the festive period, there is an upswing in demand for various categories, such as electronics. However, in the insurance sector, this period doesn't significantly affect us, so we don't run specific campaigns targeting festivals. Nevertheless, we do roll out multiple campaigns throughout the year, and some of them may coincide with the festive season,” said Sethi. 

According to the TAM AdEx report on BFSI sector across media for H1, the advertising volume of the sector grew on TV, radio and digital, but declined in the print medium. The report indicated that ad impressions on digital saw 91% rise during Jan-Jun '23 over Jan-Jun’22. The increase was 32% for radio and 4% for TV. The ad space of the BFSI sector decreased by 7% in print. 

Speaking on media mix, Singh shared that BOB Financial has a good mix of customer segments belonging to Tier I, II and III.  So, understanding their needs and preferred form of media channels, the company will reach out to them through relevant media promotions. “For the easy discovery of our offers, we shall have a dedicated offers page with regular promotion of top offers on our social media and other digital channels,” said Singh. Without disclosing the figure, Singh shared that the company’s promotion budget has surely increased from last year and it will be visible through their multi-channel promotional activities.

According to the TAM report, in the BFSI sector, life insurance is the leading category on TV and radio whereas mutual funds is the top category on digital. 

Khare highlighted that in recent times, Bajaj Capital has observed a significant growth in audiences on online platforms and the changing preferences of their clientele. “This observation led us to recalibrate our marketing approach, placing a heightened emphasis on digital avenues,” said Khare. 

He further added, “Our promotional efforts are primarily digital-focused, accentuating areas like social media engagement, search engine outreach, content-driven marketing, and targeted online advertising. As we approach the festive season, we've fine-tuned our online approach. By harnessing the insights from data analytics, we aim to grasp our clients' needs and inclinations better, ensuring our content is both tailored and pertinent.”

Khare also mentioned that Baja Capital has doubled its advertising budget compared to the previous year. 

“This increase in our ad spend signifies our confidence in the opportunities this festive season presents. This impressive surge in our budget allocation underscores our dedication to maximizing the potential of this festive season and driving significant expansion within our business. We firmly believe that this increased investment in advertising will not only elevate our brand presence but also lead to an exceptional uptick in customer engagement and sales.” 

For Policybazaar.com, the media strategy primarily involves a blend of television and digital platforms, an approach that has remained consistent in recent years and is expected to continue in the foreseeable future.

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OMD appoints Dileep Raj Singh as Head of Digital for APAC

Singh will report to Charlotte Lee, CEO of OMD APAC

e4m by exchange4media Staff
Published: Aug 26, 2023 9:02 AM  | 3 min read
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OMD has added a Head of Digital (HOD) to its Asia Pacific (APAC) regional leadership team with the hiring of Dileep Raj Singh.

Singh is a digital native and brings with him a wealth of experience across product, media agency and client side in APAC, North America and the United Kingdom. His last 10 years have been spent building diverse digital marketing teams covering areas like performance marketing, digital media planning, ad/martech, product marketing, branding and measurement.

As HOD, he will accelerate OMD’s digital leadership agenda, rooted in helping clients address their business challenges and digital ambitions. He will be supporting OMD’s local teams in APAC on operational excellence, and digital transformation frameworks and roadmaps; and the development and implementation of our digital leadership agenda. He will also be working hand in hand with both our regional and global networks to initiate complementary workstreams for our clients in APAC.

“We will continue to invest and win in digital as part of our wider goal to be our clients’ most trusted business transformation partner,” said Charlotte Lee, CEO of OMD APAC.

“It is our global ambition to continue our leadership position in digital, data and technology. In line with this ambition, we are excited to have Singh come on board the OMD APAC leadership team. His background of agency, in-house and start-up experience position him perfectly to understand and address our clients’ business needs,” added Lee.

“Digital media and access to our audience, as we know it, is changing quite rapidly around us. This puts most of us in a delicate but remarkable position, a position from which we can shape and contribute to conversations about the next evolution of digital media. As we embark on this journey, I want to leverage the strength of the OMD network – people, technology, data, tools and platforms – to help our clients pivot and navigate through all the new and evolved possibilities in digital media. With this, I aim to position OMD as an unrivaled partner for our current and future clients; to dominate and succeed in this incredibly competitive and multifarious digital realm,” said Singh.

Singh will report to Lee, and work closely with the team including Chief Strategy Officer (CSO), David McCallen, and Chief Client Officer (CCO), Sadhan Mishra, to drive and support APAC local markets as well as regional clients on digital, data and technology needs.

Mishra was promoted to CCO of OMD APAC recently in June 2023. He will continue to be CEO of OMD Singapore, a position he was promoted into last August. Mishra has been with OMD for over 13 years and in his concurrent new role as CCO, he will focus on key client relationships, understanding their business needs and ensuring we remain a critical partner on their transformation journeys.

McCallen was elevated to the role of CSO of OMD APAC in April 2022, and was previously the CSO of OMD New Zealand for five years where he helped the agency to attain the top place in the market for new business, overall billings and award wins. Since starting in the APAC role, his focus has been on connecting and elevating strategic best practices across the region, building capabilities across a range of strategic outputs, and supporting new business growth both regionally and locally.

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e4m by exchange4media Staff
Published: Aug 25, 2023 1:39 PM  | 1 min read

Chandrayaan 3: Brands over the Moon

Some of the best moment marketing posts on India's crucial lunar mission

e4m by exchange4media Staff
Published: Aug 24, 2023 2:22 PM  | 1 min read
Chandrayaan

The nation is in a celebratory mood with its moon mission Chandrayaan 3 making its smooth landing on the lunar surface on the evening of August 23, 2023. The Pragyan rover is in pursuit of discovering water on the moon and is a vital feat for India's ambitious space research. 

To celebrate this momentous episode in Indian space research history, netizens have taken to the internet to express their excitement, hopes and fears for the nation's  lunar mission. Joining them are brands who have crafted creatives to mark the historic occasion and capture the emotions of the nation who have their eyes set on the moon. Here is our pick of some of the best Chandrayaan 3-moment marketing posts.

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BCCI rakes in Rs 4670 cr in Women's Premier League team auction: Jay Shah 26 Jan

WPL has broken the inaugural auction record of Men's IPL in 2008, tweeted Shah

e4m by sunny saini
Published: Jan 26, 2023 4:21 PM  | 2 min read
women ipl

As expected, Wednesday turned out to be another historic day in Indian women's cricket with BCCI having a windfall gain of Rs 4,600 crores by auctioning five team franchises for the first season, a higher sum compared to what men’s IPL franchises offered to the cricket body during the launch in 2008.  

 Adani, IndiaWin Sports, Royal Challengers, GSW- GMR cricket and Capri Global have won the bid,   BCCI secretary Jay Shah tweeted.

Shah shared in a series of tweets, “Today is a historic day in cricket as the bidding for teams of inaugural #WPL broke the records of the inaugural Men's IPL in 2008! Congratulations to the winners as we garnered Rs.4669.99 Cr in total bid.” 

“This marks the beginning of a revolution in women's cricket and paves the way for a transformative journey ahead not only for our women cricketers but for the entire sports fraternity. The #WPL would bring necessary reforms in women's cricket and would ensure an all-encompassing ecosystem that benefits each and every stakeholder.”

“The @BCCI has named the league - Women's Premier League (WPL). Let the journey begin…”

The country's top corporates had bid aggressively for the league. Over 16 groups including IPL franchise owners, Adani group, Torrent and Haldiram were believed to be in the fray. 

Given the popularity of IPL in India, the event is touted to be a big draw for all stakeholders involved. 

The BCCI was reportedly expecting ₹4,000 crore gain through team auction.

It’s noteworthy that Viacom18 has won the Women's IPL media rights for Rs 951 crore for the next five years creating euphoria around the league whose first season will be held in March.

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