Target the Toothless, And other thoughts from David Verklin

e4m by exchange4media Staff
Published: Jan 24, 2006 10:38 AM  | 8 min read
Target the Toothless, And other thoughts from David Verklin

David Verklin, CEO Carat Americas and Chairman Carat Asia Pacific held court at the 'Impact One on One' at The Taj Land’s End, Mumbai, on January 19. He turned the advertising business over and spun it on its head last year when he won more than a third of Procter & Gamble's $2 billion media-planning business. His simple pitch: Rather than create the ads and then find places to broadcast them, Verklin argued for an insideout approach.

Advertising hasn't really changed much in the last 60 years: Create a 30-second television commercial, blast it everywhere - on as many channels as you can afford to; hog as many hoardings as your media budget allows you to, shout about your brand as loudly, and as much as you can over the radio airwaves, and voila, your brand is as visible as visible can be; surely it will have a mammoth impact on your sales. So what's the problem, one might ask? The problem lies in the fact that only a small percentage of the people who see your communication, are actually interested in your product.

So how can we advertise to an audience, where a whole 100 percent of the audience is an interested, potential user or consumer of your product? More so, how can we advertise to any audience at all, with all those darned commercial blocking and filtering devices like TiVo, Video on Demand (VOD), and Video iPods? What is the future of advertising?

Or rather, "What's your favourite future?", as Verklin put it, as he stepped up to the lectern. "That might sound like an odd question but it's one that we need to seriously consider in the advertising business. Do you believe that the future of the advertising industry is preordained at this moment? Or, is the future of advertising one that we can influence? Is it one that we can drive? Is it one that maybe we can even determine? Said another way, is the cement of the advertising business still wet? I think so."

One might find that an odd question to be asked, but as Verklin put it quite simply, "It's not odd for individuals to plan their future. It's not odd for someone to decide on a career or choose a spouse or pick a place to live. It's not odd for companies to plan their future. Five year plans and long range goals are commonplace. So why is it odd to plan the future of the advertising industry? Yet, are we doing it, are we really planning the future of the advertising business? And if not, why not? Some might say that the advertising business is too big to plan its future. Or that it has too many different components. Some might say that technology is growing so dramatically that we can't even imagine what the future of the advertising industry might be, much less determine it. Others might say that the competition in our industry is just too darn intense. Still others might say that TiVo and PVR technology will force the industry into a future that many just don't want to be a part of."

Verklin is of the belief that the complete opposite is true, and that as an industry, advertising has a fantastic future ahead of it. "One that technology has begun to bring into view. And, if we collaborate on our common interests while still competing aggressively, we can help determine what the future of the advertising industry will be. However, I am not talking about the types of collaborations that we have always had. Traditionally, important industry collaborations in our business have come through the trade associations. That work is very important, no doubt. However, I chose to speak here at the Impact One on One and to talk to you about how, perhaps, we can use a different approach to plan the future of the industry and to work towards creating a great future for the advertising business" he said. How many of you are wringing your hands and mopping your brows at all this talk about the 'death of the 30-second' commercial?

Quite evidently, Verklin knows more than just a few, "They spent their careers creating 30- second TV commercials. And you know what? They are wondering if they should get out of the business before the 30 second commercial is dead. One of my very good friends, Hal Riney, talked to me about just that not long ago. 'I am not sure I want to be a part of the future of the business if the 30-second ad is going to be going where I think it is going', he said. But you know our industry is not dying. It's changing, it's morphing, it's evolving and it's growing. We are seeing reforestation, ladies and gentleman. We are not seeing the creeping in of a desert landscape into advertising." So how, one might as, is it changing? More importantly, how is it changing to benefit the advertising business instead of spelling certain doom for it? As Verklin shares his 'favourite future' with the audience, we begin to see the light…

"It's 9PM in Mill Valley, California. Rob Miller and his young wife Veronica have just settled down uncomfortably on their favorite sofa. Clearing her throat, Veronica reminds Rob that he hasn't been around much recently and he really hasn't been helping out around the house that much for that matter. Rob cringes. She continues: 'Rob, you know I am eight months pregnant,' she says. 'For God sake I could use some help. When are you ever going to read that copy of What to Expect When You Are Expecting that I put in your briefcase four months ago? You haven't even read it yet Rob and I am going to have a baby in a month.' Rob cringes and he excuses himself and says he is going to use the bathroom.

Actually, he walks over to the computer near the kitchen and he checks his email for the tenth time that day. He has a pang of guilt in his irresponsible heart. He decides to search the web and to get smart fast. It's interesting to have the sum total of human knowledge sitting in a box outside your kitchen in Mill Valley, California he muses. He Googles (note, that's now become a verb) 'pregnancy baby' and heads to the first link. Babycenter.com pops up first, he tries it, and he reads up on what to expect in the eighth month. He finds a link on that page for ten things he can do to be a better husband. He heads to Amazon.com from there to buy another copy of What to Expect When You Are Expecting; Rob has actually left his copy in a hotel room on a business trip six weeks ago. He walks over to Veronica and says he's going to read that book and duly promises it yet again. But in a flash of inspiration Rob suggests that there might be something to watch on television that could relate to this whole pre-natal thing. 'Let's see if there is anything good on TV that might help,' Rob says to Veronica."

Verklin is certain of the fact that in marketing, this is truly a moment of aperture and that as whole, the industry will be talking about this moment in the months and years ahead. "It is the same moment of aperture that drives guys to sell umbrellas outside subway exits in the rain. The right product, at the right time, marketed to a prospect with the right mind set. We are about to advertise to the interested," he triumphantly announces.

Verklin continues with the story of his favourite future, "Rob clicks on his TiVo home page which lets him manage his TV service through a search based interface. He types in 'parent, childbirth, newborn' into his TiVo interface. He finds out quickly there are five shows next week that focus on pregnancy, three of them on The Learning Channel. He tells TiVo to download them all and notes the first one will be available for download in about a half an hour, no less. As Rob jumps from site to site, that computer both in his kitchen and in his television has taken note of his programming selections. Unknown to Rob and Veronica, they have taken several marketing orientated actions. A cookie set from Rob's cable operator took note of the action that he has taken. The system took note of what will be called content tags, a term you will be hearing more and more about in the future, and crossed referenced them with Rob's recent TV search history. That cookie shares information with a marketing application run on Rob's computer called GDS, Google Desktop Search. Altered by the marketing potential by the actions taken by Rob, GDS instantly uploads the new tags into Google's central advertising marketplace. In Google's ad marketplace, millions of what we will soon call 'potentials' are aggregated and presented to thousands of advertisers for sale in a modified real time auction. Most of the advertisers participating have pre-set their spending levels, their demographic preferences, and most importantly their intent based profiles.

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Lionhearts at Cannes

The Indian lion hunters have had their best year so far. Cannes Lions 2006 is an even bigger whirligig of Advertising and the business of marketing advertising. And much more. Anurag Batra, Publisher and Editor-in-Chief – exchange4media Group, who’s in the thick of it all with his ear to the ground, writes from the French Riviera

e4m by exchange4media Staff
Published: Jun 26, 2006 5:40 PM  | 4 min read
Lionhearts at Cannes

The Indian Bull Run continues at Cannes as wego into print. Film is one category that might add further to India’s already respectable tally. There were a healthy number of entries too,from India this year – 738 against the 602 we sent in last year.

Sometimes, the list of winners doesn’t do justice to those that came so close to a Lion. So, for the record, and also in appreciation of all the blood, sweat and tears that went into each and every glorious short listed Indian entry at Cannes Lions 2006, Impact is printing the list of the short listed entries.


THE INDIAN SCORECARD:
At the time of going into print, JWT has two Gold Lions for the count, with fi ve entries in Press (Levi’s) bagging Gold, and one Promo Lion for Pepsi’s urkure. O&M and Rediffusion DYR won one Outdoor Gold each, for clients Discovery and MidLand Bookstore respectively. Also in the Outdoor category, Leo Burnett won Bronze for Dinodia Photo Library, and so did Everest for clients Cancer Patients Aid Association.

In Press, O&M’s work for Indian Association for Promotion of Adoption and Child Welfare won Silver, with its two entries. Leo Burnett bagged the Bronze Lion for its campaign for Maneland Jungle Lodge. In the Lions Direct competition, ediffusion DYR raked in Silver, for work on MidLand Bookstore.

Among the Media Lions were Leo Burnett and Madison. Leo Burnett won Silver for Prerana, while Madison Communications bagged two Bronzes – one for P&G Home Products and the other for Cadbury.

Our favorites like the Ariel ‘Corners’ campaign didn’t feature even in the shortlist, leaving us bewildered. But that’s the beauty of Cannes. You can’t really track who has done what and entered what in each sub category. Having said that, except for the Promo Lions winner from JWT, most other pieces are familiar works recognized at several awards.

At last count, we won four Golds, three Silvers and fi ve Bronzes. (See list of winners) And the Film Lions holds promise. We’re getting there.


UNIVERSITY OF CONVERSATIONS
I listened to Maurice Saatchi on Thursday, spellbound by his “One Word Equity for Brands” concept. Saatchi’s ruthlessly imple philosophy boiled down to the word being the word that a company wants associated with its brand. Google can be described through the One Word Equity by the word Search. Saatchi‘s call inspired and impressed me a lot. I also try and follow what I learn and implement it in my daily work. What is the point of knowledge if one does not apply it? We are not into it for intellectual and visual masturbation.

When I sat to write about Cannes for Impact, I said to myself I should be able to describe Cannes Advertising Festival in a single word. The two words that competed in my mind for that single word were: ‘University’ and ‘Conversations’. I am not sure the festival organizers necessarily think the same.

Before I elaborate on the choice of my words, let me start by telling you a story about Roger Hatchuel. Hatchuel was the founder of the Cannes Advertising festival which is regarded by most as the “Olympics of Advertising”. Now that could be another expression for Cannes. Romain Hatchuel, Roger’s son, who was the festival’s chief executive till 2002, joined EURO RSCG in a senior position after disagreements with his dad over shifting the festival’s London headquarters to Paris, and this led to Emap communications taking over the festival two years ago. While Emap has tried to broaden and professionalize the appeal by initiatives like the Media Person of the Year, giving a separate award and jury for outdoor, it would be fair to say that Hatchuel has created and left behind a masterpiece and laudable celebration of advertising creativity. What continues aspart of his legacy is the weeklong stint at Roger Hatchuel Academy by international students studying advertising and communications.

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Kids have emerged into an assertive consumer group, says KidSense study

So you’re buying a car? Or an exotic summer holiday package for the entire family? A washing machine, perhaps, to replace the one that’s, well, outlived its lifespan, or an air conditioner? Or Insurance, maybe? You’ve compared prices, specifications, colour, plan, features, whatever, right? And made a decision about what to purchase? Good. But wait. Don’t bring out that cash or credit card yet, because if your toonager or tweenager, or even your tot of a toothager prefers something else, chances are you will change your mind, give up your own selection, and end up buying what your kid prefers.

e4m by exchange4media Staff
Published: Jun 12, 2006 12:06 PM  | 3 min read
Kids have emerged into an assertive consumer group, says KidSense study

So you’re buying a car? Or an exotic summer holiday package for the entire family? A washing machine, perhaps, to replace the one that’s, well, outlived its lifespan, or an air conditioner? Or Insurance, maybe? You’ve compared prices, specifications, colour, plan, features, whatever, right? And made a decision about what to purchase? Good. But wait. Don’t bring out that cash or credit card yet, because if your toonager or tweenager, or even your tot of a toothager prefers something else, chances are you will change your mind, give up your own selection, and end up buying what your kid prefers.

So – and much more – say the findings of a study conducted by Disney, the leading media brand, and GroupM, the world’s leading full service media investment management company.

KidSense, which Rajat Jain, MD, The Walt Disney Company (India) describes as “ a strategic initiative to bring insights into the world of kids,” is a comprehensive single source study on Kids in India that combines both quantitative and qualitative research.

And why did Disney and Group M decide to venture upon this joint endeavor to explore the exciting world of kids in India?

Because kids have been largely ignored by the media and marketing fraternity due to their insignificance and their relatively lower spending power. Hence they have for long been classified into a holistic segment of ‘4-14 year olds’ which was rarely researched into. This led to the failure to realize the potential of this knowledge to create better and relatable products for Indian kids.

Says Jain, “The study was jointly launched to explore the world of kids and share insights with the media and marketing fraternity. Kids have increasingly emerged as savvy, sensitive and an extremely important consumer segment today. As global leaders in this genre, it is our responsibility to understand kids and provide a knowledge-house for all the stakeholders.” Jain hopes that the findings of this study would act as “a credible reference-point for the industry, our business partners and help grow the business in this industry as a whole.”

Ashutosh Srivastava, CEO, GroupM, South Asia, says, “The association of GroupM with Disney is all about unlocking value in this growing market segment of young consumers. An important learning for all is that kids like to be spoken to in their own environment – their schools, their play areas, their homes and their shows. Disney’s KidSense shows new realities of influence from this genre on purchase decisions in categories ranging from confectionery to cars and insurance companies.” In other words, if marketers want to sell more, they need to influence the parents through the kids. And how do they do that? Simple. As Srivastava puts it, “talk the kids language to enter their homes.” And if you want to connect with kids in the 4-14 age group, you’ll have to speak not one, but three languages. That’s right, but more on that in a bit.

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New Age Media: Wanna read my newspaper? Sorry – it’s personal!

e4m by exchange4media Staff
Published: Jun 3, 2006 1:25 PM  | 1 min read
New Age Media: Wanna read my newspaper? Sorry – it’s personal!

The first thing that begins our morning everyday, along with the mandatory cuppa is the newspaper. People from all walks of life- vegetable vendors, businessmen, savvy housewives and inclined-towards-art souls read it. While there are some news pieces which are relevant to all, quite a bit of the content as well as the advertisements fail to evoke the desired interest in some readers.

We have come a long way from having print editions to the online avatars. A logical step ahead would be a possibility that would accommodate customized content and advertisements based on the reader's preferences.

This will bring about a shift from a pushed content to a pulled content. The possibilities are vast. There can be translated versions for people who want news only in a particular language. There can be kids who will be happy with a personalized edition that features stuff on their favourite games. The stock market buff will be delighted to go through his unique personalized newspaper that has anamysts' say on the ongoing boom or bearish trends as the case may be.

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Baby I’m A-want You!

e4m by exchange4media Staff
Published: Jun 3, 2006 1:23 PM  | 3 min read
Baby I’m A-want You!

That’s what each women’s magazine seems to be telling every potential reader. Women's magazines arguably have a certain homogeneity to them. The glossy look, the thin, preposterously dressed women, the endless perfume and make-up ads. Yet we love the escapism they offer. The Indian market place has exploded with brands and magazine in the last 10 years, and now, there’s another – Marie Claire’s India edition, launched on the 2nd of June. Shalini Amarnani casts an analytical look at the world of Indian Women's magazines – which are definitely bracing for renewed battle with one more aggressor – and tries to see where Marie Claire is likely to find its place.

The battle for the Indian Woman's mind-space began some 10 years ago. Till then the English magazine-consuming population had a limited choice reading women Eve's Weekly, Femina and Women's Era.

The paper quality was poor, as was the photographic element. The content was mainly about how to be a blushing bride, handle your in-laws and dish out the most scrumptious food. Woman' Era is still stuck in that era.

Foreign magazines like Vogue, Harper Bazaar, Cosmopolitan, Elle, Marie Claire and the like would come to you only if you had friends coming from abroad, or you could catch a year-old issue at the raddiwala.

Enter stage left : Marie Claire

After a decade we are seeing the entry of another big international name. The entry of Marie Claire in the Indian market from the solid Outlook Group has rattled a few quarters. The advertising pie will be redistributed, as will the readership. Claims Suresh Selveraj, the magazine’s Associate Publisher, “Marie Claire's entry in India will change the journalist standards amongst the women's magazine in India.”

Marie Claire is known worldwide as a fashion magazine for the thinking woman. So, besides a lot of elegant fashion and beauty they have strong features content. Says Editor Shefalee Vasudev, “We have first-person articles, special investigative reports, relationships, photo stories, and hope to develop a lot of bold and beautiful reports that tell people about India and not the rich urban India. We believe in being real. So we will talk about issues in India as they are. Our fashion content is slick and doable – it doesn't come from a dream factory but it shows women possibilities in fashion. And leaves them with many good ideas.”

The older players are shuffling along The change in Women's magazines in India came with the entry of Cosmopolitan and Elle in the Indian marketplace. It shook the players out of their slumber and got them rethinking their strategy. In this story, one has attempted to analyze the major players in this arena, and their strengths and weaknesses.

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Research shows how B2B sites can achieve success

Anew research study by the International Federation of the Periodical Press (FIPP) has unveiled key methods used by business-tobusiness (b2b) magazine publishers to create some of the world's most successful and profitable b2b websites.

e4m by exchange4media Staff
Published: May 21, 2006 7:42 PM  | 1 min read
Research shows how B2B sites can achieve success

Anew research study by the International Federation of the Periodical Press (FIPP) has unveiled key methods used by business-tobusiness (b2b) magazine publishers to create some of the world's most successful and profitable b2b websites. The Routes to Success for Business-to-Business Publishers' Websites study has found that around 66 per cent of websites surveyed are in profit, compared with only about 25 per cent in the same survey four years earlier. The proportion of sites making a loss has fallen from about 50 percent to less than 20 per cent. The objectives of the survey were: to examine good practice online among publishers of printed b2b magazines worldwide; to learn how success has been achieved; and to better understand how publishers are using the internet in conjunction with their magazines.

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Will Bangalore move to the Mid-day beat?

Word on the streets of Bangalore is that The Hindustan Times is looking to enter the market. Admittedly, Bangalore is next on the Deccan Chronicle's agenda too. Rumors on the next stage of DNA's ambitions featuring Bangalore are doing the rounds too. But all these are rumours. And then, there's fact. About a publication. t h a t ' s mastered the art and business of the English tabloid in India. Midday, the paper whose t a g l i n e professes it's for - and profiles -- Mumbai on the Move, is on the move itself. Midday, it's been confirmed, is Bangalorebound.

e4m by exchange4media Staff
Published: May 21, 2006 7:39 PM  | 2 min read
Will Bangalore move to the Mid-day beat?

Word on the streets of Bangalore is that The Hindustan Times is looking to enter the market. Admittedly, Bangalore is next on the Deccan Chronicle's agenda too. Rumors on the next stage of DNA's ambitions featuring Bangalore are doing the rounds too.

But all these are rumours. And then, there's fact. About a publication. that's mastered the art and business of the English tabloid in India. Midday, the paper whose t a g l i n e professes it's for – and profiles -- Mumbai on the Move, is on the move itself. Midday, it's been confirmed, is Bangalorebound.

Four weeks from now, a team of 50-odd journalists and other staffers that comprise the team of the forthcoming Bangalore Mid-day, will heave a collective sigh of relief. Many of them were hired as long as three, even four months ago, but were sort of kept on hold, doing nothing much.

A few got so bored, they left. But now, it is final. Under the stewardship of Editor Anil Thakraney and Publisher Sundar Kondur, Tariq Ansari is now ready to unleash the Bangalore edition of Mid-day, with the same tagline: Bangalore on the move. And so, Bangalore will soon witness intense action in the print daily space in English, in the months to come. Vijay Times, the last entrant into Bangalore's English daily market, from the. publishers of the leading Kannada daily (ABC) Vijaya Karnataka, has grown appreciably since its early hiccups. Market leader The Times of India is still miles ahead, and Deccan Herald from The Printers (Mysore) is ahead too, but by a much smaller margin

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It’s EMVIES time again

e4m by exchange4media Staff
Published: May 13, 2006 5:21 PM  | 4 min read
It’s EMVIES time again

The time to celebrate media initiatives are here again. The Bombay Ad Club instituted Media awards, EMVIES are just around the corner. In keeping with its annual schedule, this year the awards are planned on June 22, 2006. Action around the EMVIES has commenced with the Bombay Ad Club inviting entries for the event. In the past four years, EMVIES has seen the trend of increasing the number of entries that it has been getting last year seeing a peak of over 350 entries. EMVIES Chairperson Apurva Purohit states that this is what The Ad Club is expecting this year as well. To take a closer look before commencing action around the awards, the Ad Club had organised a pre-judging cocktail, inviting professionals from the industry to given their opinions on the awards and the judging process. “We received a very positive feedback from these industry leaders and they commended the Ad Club to be able to out together such an event for the media,” informed Ad Club's Bipin Pandit.

The EMVIES has seen in participation year-on-year, the number of entries in the first year was 78, which steadily notched up to 125 plus, 200 plus to the 350 plus mark last year. Purohit puts in a word of caution here. Purohit said, “Getting the mark of 400 was a sense of peak as every agency had participated last year with a decent number of entries.We are expecting to secure the margin this year as well.” She believes that between the addition of new categories and streamlining of some of the existing categories, the said target can be achieved. Another noteworthy factor that was seen in 2003 were the different industry bodies that participated in the EMVIES. Moving beyond from just the media agencies, research agencies, marketers, channels and interestingly creative agencies had competed to take home an EMVIE. “And we had seen some very good work coming from all of these organisations,” emphasised Purohit.

She further added, “EMVIES really are pan industry award for media innovations and I expect the same kind of participation this year as well.” Another area of expectations comes from the quality of entries. Purohit said, “Without doubt, every year we have seen improvement in the kind of entries that have come and this year wouldn't be any different either. Especially in categories like new media, out-of-home, never before used media, we have seen some genuine innovations.” Hopefully TV and Print will also show the next level of media innovations this year. Nonetheless, all said and done, the expectations from the industry to feature some ground breaking work is also high. EMVIES forms are sent across to agencies and can also be downloaded from exchange4media.com. The last date isMay23, 2006. The awards has roped in Times Now as the title sponsor. The category sponsors are indiatimes.com for the digital category and Radio Mirchi for the radio category. TAM continues with the award sponsorship of the 'Best TV Research' category. exchange4media.com is the official media partner.

Explaining more on the reasons why TimesNowpartnered with the event, Partho Dasgupta, Vice President and Business Head of the channel elaborated, “Times Now supports advertising and media fraternity.We even have a weekly show called the Brand Equity dedicated to this audience. We were associated with the Ad Review 2006, International Advertising Association, the Brand Equity Quiz and with Abbys. EMVIES takes us a step further in our celebration of good work by media agencies.” While Dasgupta “wishes to recognise the excellence in media industry through EMVIES”, Prashant Panday, Dy CEO, Radio Mirchi opines that as a media event, EMVIES has come a long way. “Given the kind of industry initiatives we have been associating with, EMVIES surely fits our scheme of affairs perfectly.” The countdown has begun. Can MindShare retain its Champion status?Will Lodestar claim back 'Agency Of The Year' Award? Will agencies like Maxus and Initiative, Starcom take home the Grand EMVIES?

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