“Vodafone ad has hit the bull’s eye”
The commercial’s insight of tailor-made services is brilliant and the execution is charming, say creative honchos

Vodafone India has mostly garnered a lot of eyeballs by providing unique and innovative campaigns in the highly competitive telecom market. The telecom player has unveiled a new TVC that highlights ‘121’, an IVR (Interactive Voice Response) based product offering that empowers customers to choose their best offers across products such as local, STD,SMS ,VAS, data and thereby places the power in the hands of the customer to decide what offer suits his/her unique requirements. This campaign is created to attract the SEC B and C segment of customers that are price conscious and have a better affinity to IVR-based services.
The insight is to convey the message that Vodafone understands that each customer’s needs are unique and different and hence offers plans that are tailor-made according to their needs.
The TVC is conceptualised by Ogilvy & Mather (Mumbai) and shows a bunch of women instructing their neighbourhood tailor on the designs of their respective dresses. Every woman has a unique style according to requirements such as colours, styles, cuts and accessories. The commercial ends with a voice-over that says Vodafone provides 'Made for You' offers to its customers, by dialing 121.
The creative brief to the agency was that as individuals, each person has unique needs and different preferences and it needs to be taken care of in a person’s mobile services also. The idea is to bring to life the essence of 121 and that Vodafone will give an offer best suited to the needs that differ from one person to another.
Anuradha Aggarwal, Senior Vice President, Brand Communications and Insights, Vodafone India said, “Vodafone and innovation are closely interlinked, be it in terms of our creative campaigns or the products and services we offer to customers. Vodafone’s customer mantra has been ‘Power to You’ and we are constantly seeking to empower our customers to get more out of life, through multiple initiatives. As a mobile phone service, Vodafone has a very high involvement with the day-to-day life of our customers. It is important to us that we demonstrate our acknowledgement of this close connect by offering something that is ‘only for you’.”
“Our brief to the creative agency was to highlight this ‘tailor-made’ solution, through an easy to relate concept. We believe the presently on air TVC is on target with the message, there has been recall on the commercial and audience feedback has been positive,” she added.
Rajiv Rao, National Creative Director, Ogilvy & Mather, India said, “Having created very memorable creative campaigns for Vodafone over the years, the expectations are high, each time a new TVC hits the screens. The key to achieving audience likeability is to keep the idea simple. Given that the prime customers opting for ‘121’ ‘Made for You’ schemes are largely the price conscious segment, we have taken a leaf out of normal life situations.”
The 121 campaign will be supported by a 360-degree media plan using TV, radio, print, outdoor, on-ground and digital.
Kapil Arora, Country Head – Team Vodafone, Ogilvy & Mather, India said, “The tailor shop with multiple customers brings out the ‘best fit for you’, ‘tailor-made’ message very well. There will be two more follow-on TVCs that will go on-air over the next five weeks, communicating the same message through interesting, relatable situations. We are happy to learn that viewers remember the TVC and have caught on to the communication message, as intended.”
Experts speak
The ad gets a thumps up from the creative fraternity. Deepti Sakhuja, Vice President, Everest Brand Solutions said, “The Vodafone commercial has hit the bull’s eye in a very captivating manner. The idea of depicting innocent girls emphatically explaining their specific needs, catches the attention & fires the curiosity in audience to know what is it all about.”
"The storyline of the TVC has intelligently captured the plot of customised services and smartly communicated the insight. Overall the commercial has a fresh approach and is very real,” added Sakhuja.
Anindya Banerjee, Branch Head and Executive Creative Director, Scarecrow Asia said, “I have accompanied my cousins and wife many times to the tailor and have thanked my stars that I am not in the masterji’s shoes. With all due respect, women can take customisation to an insane level. So, the insight is brilliant and execution is charming. The women in the ad seem natural. (Execution has rarely been a problem with Vodafone, so I am not surprised.) And over 568,000 hits on YouTube, it’s connected very well with the audience.”
He added, “Lastly, a word about the client too. A lesser client would have said, ‘Let’s put in some guys because my target audience is guys too’. Kudos to the client for recognising that the target audience of an ad need not be the protagonist of the ad. For then, the ad would have sagged and left the audience cold.”
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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur
The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more
With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.
The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.
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Swapan Seth's new book 'COOL' is out
The book is a reflection of the author's 'eclectic taste across categories'
Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."
The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."
COOL has been published by Simon & Schuster India and is available on Amazon.
Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.
He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.
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Disney Star signs 9 sponsors for Asia Cup PAK
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board
e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.
According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.
As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.
A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.
Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.
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Sorted 360 wins creative & social media mandate of Reliance Mall
The agency will manage offline and online campaigns for Reliance Mall
Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.
“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.
“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.
"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."
"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."
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KlugKlug onboards Hemang Mehta as Country Manager for Indias
Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments
KlugKlug has appointed Hemang Mehta as its Country Manager for India.
Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy
Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.
Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."
Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."
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