Should agencies re-look at metrics to measure ad effectiveness?: Media ACE 2018

The standard metrics of measuring impact in print and on TV, digital & social media platforms are becoming conversation points, with experts pointing to a need for a re-look at the metric universe.

e4m by Ruhail Amin
Published: Oct 1, 2018 9:00 AM  | 4 min read

In the marketer’s playbook, measurement plays a critical role. Marketing spends are decided or revised depending on the impact of marketing campaigns. Impact in turn is an outcome of the measurement or the metric system used to track the campaign.

The standard metrics of measuring impact in print and on TV, digital & social media platforms are becoming conversation points, with experts pointing to a need for a re-look at the metric universe. The argument is that at times, the reason behind a failed campaign may not necessarily be the strategy; it could also be the measurement.

We spoke to brand experts and agency heads to understand if there is a need to revisit the existing metric system around marketing initiatives.

According to Anita Nayyar, CEO, India & South Asia, Havas Media Group, the need to critically look at metric is important since the media landscape is changing fast.

“Given the current state of data availability, much is desired to gauge campaign impact. Also, in a country like ours, there will always be a requirement for more robust data. We need to constantly look at metric as the media landscape is in a constant state of change and no one data can provide the clear picture on advertising effectiveness,” said Nayyar.

Harish Bijoor, Founder, Harish Bijoor Consults Inc., explains, “Old metrics that measure media efficacy need to change as audiences and the vehicles that impact them have changed dramatically. Today, a consumer in the great Indian market is a function of 21 potent media vehicles. These vehicles impact her and him in myriad manners; manners that demand a measurement.”

According to Jyoti Kumar Bansal, CEO of PHD India, there is need for reimagining the metrics. She also spoke about how PHD has created a tool that allows the agency to optimise advertisers’ budgets against revenue KPIs, and not just reach KPIs.

“The core KPI for media agencies has traditionally been media campaign deliveries linked to the syndicated metrics of TV and print measurement and more recently the digital metrics extending to reach frequency clicks, leads and acquisitions at best. Is there need for reimagining the metrics? Yes, there is. Making the linkage of media metrics to business metrics has long been the direction agencies have been striving towards with mixed success, largely dependent on the availability of such data to the advertisers or the advertisers’ appetite to pay for research which makes these linkages clearer,” Bansal said.

“At PHD, we have created a global tool within SOURCE called the Investment Planner, which allows us to optimise advertisers’ budgets against revenue KPIs, and not just reach KPIs. This tool enabled by machine learning was 18 months in the making and has been tested with proven accuracy of up to 70 per cent, in 90 per cent of the cases, even in markets where base input data was not available," said Bansal.

Gopa Kumar, Executive VP, Isobar shared, “I guess with evolving times and digital media becoming mainstream and other mediums also getting digital, it’s imperative we rethink on the metrics on which we evaluate campaigns. Single unified measurement system has been the need of the hour for quite some time and it’s high time we have one. Unfortunately, getting everyone on board on this is a big challenge and I guess hence the delay.”

While reimagining the approach to measure the impact of an ad campaign is needed, especially in today’s changing media environment, the big question is: How soon will we see that change?

Stating that the relook is overdue, Deepa Bhatia, Strategic Consultant, Pitaara and Founder, DB21, Media Consultancy, said, “Efficiencies need to happen for all stakeholders, including broadcasters. Larger clients have procurement teams evaluating media buys as other expenses and hence it is important that right price points are arrived at. Replacing CPRP with CPT has been under discussion for a long time now and we must do that.”

The fourth edition of Media ACE Awards will be held on October 16. It will showcase award-winning work for the period July 2017 to Aug 2018 and will exhibit leadership and direction that has helped mould India's media landscape. To know more, click: https://e4mevents.com/media-ace-2018/

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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur

The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more

e4m by e4m Staff
Published: Oct 27, 2023 6:15 PM  | 1 min read
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With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.

The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.

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Swapan Seth's new book 'COOL' is out

The book is a reflection of the author's 'eclectic taste across categories'

e4m by e4m Staff
Published: Oct 27, 2023 6:07 PM  | 1 min read
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Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."

The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."

COOL has been published by Simon & Schuster India and is available on Amazon.

Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.

He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.

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Disney Star signs 9 sponsors for Asia Cup PAK

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board

e4m by exchange4media Staff
Published: Aug 26, 2023 11:48 AM  | 1 min read
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e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.

According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.

As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.

A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.

Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.

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Sorted 360 wins creative & social media mandate of Reliance Mall

The agency will manage offline and online campaigns for Reliance Mall

e4m by exchange4media Staff
Published: Aug 26, 2023 10:54 AM  | 1 min read
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Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.

“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.

“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.

"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."

"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."

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e4m by exchange4media Staff
Published: Aug 25, 2023 4:39 PM  | 1 min read

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e4m by exchange4media Staff
Published: Aug 25, 2023 4:38 PM  | 1 min read

KlugKlug onboards Hemang Mehta as Country Manager for Indias

Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments

e4m by exchange4media Staff
Published: Aug 24, 2023 3:35 PM  | 1 min read
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KlugKlug has appointed Hemang Mehta as its Country Manager for India.

Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy

Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.

Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."

Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."

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