OMD India Launches TPA (Touch Point Analyzer) Study
Study offers insights into consumer’s interaction with communication touch points during the decision making process

OMD India, the media services division of Omnicom Media Group India, announces the launch of its new research study Touch Point Analyser (TPA).
TPA is ready and operational for three categories - Mobile Telecom Service Provider, Chocolates & Mints. Beverage category is underway.
The ‘Consumer purchase journey- Brand/Category has always been a challenge to chart, especially in today’s dynamic market place where the consumer is spoilt for choice. Understanding the Role of touch points at each stage’ becomes all the more important for maximizing media efficiencies, given increasing costs & increasing fragmentation.
TPA, pioneering OMD’s innovative research is designed to give information specific to category, brand and competition to help achieve the best ROI on investments. TPA connects the dots between the relevant media/communication stimuli and customer experiences [positive and negative] so as to map consideration from pre-purchase to post-purchase evaluation
The TPA 3600 approach ensures touch point audit across all online, offline, on-ground & experiential space; identifies category value drivers by mapping information source and the influence it wields. At a subcategory level, TPA links each element of the purchase funnel from awareness to advocacy to the relevant touch point that impacts. Interactions can be further optimised for different demographics / brand users.
A ComQ (communication quotient) is derived by assigning weights to the purchase funnel metrics basis brand objectives, its life stage etc.
TPA final output is a ComQ map for a specific brand’s category and the brand in question. Touchpoints the brand must have, how it will impact the brand’s objectives; are brands that it competes with healthy with regard to their respective ComQ scores and how well competing brands are using touchpoints that benefit them. Recommendations on which touchpoints will help differentiate the brand in question best.
TPA hosted on a ‘Trendsetter online panel’, facilitates collection of quantitative and qualitative data via live chats and polls with quick turnaround time. Other additional advantages being - early identification of new media and consumer trends on one hand and capture of valuable information across the four key spaces – online, mass media, on-ground and one-on-one on the other
Some interesting findings when developing and testing TPA on how consumers relate to Touchpoints differently. E.g. when evaluating a mobile service provider - WOM from family/ friends worked best from awareness to consideration stage and the perceived expert in a peer group emerged highest in the preference to advocacy stage. This helped Identify lesser used Touch points in the experiential space thereby awarding them their place in the sun.
According to Rachna Narain, Managing Partner Research & Insights, India, “TPA is a cutting edge research that will help to sharpen our media plans. Its strength is in being able to ascertain the core touch points specifically for brand (or category) and establish the most effective mix across 32+ communication touch points. It will further strengthen our understanding of how consumers use the various channels and touch points along the path to purchase, thus enabling us to advance greater brand experiences to consumers.”
Mamatha Morvankar, MD, OMD also adds - “In today’s dynamic environment where consumers are influenced by multiple media, people and situations, TPA is the right tool for today’s challenges. With an online panel, the response times are shortened helping us turn around the relevant information required to make better decisions and build better efficiencies”.
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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur
The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more
With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.
The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.
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Swapan Seth's new book 'COOL' is out
The book is a reflection of the author's 'eclectic taste across categories'
Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."
The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."
COOL has been published by Simon & Schuster India and is available on Amazon.
Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.
He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.
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Disney Star signs 9 sponsors for Asia Cup PAK
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board
e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.
According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.
As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.
A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.
Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.
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Sorted 360 wins creative & social media mandate of Reliance Mall
The agency will manage offline and online campaigns for Reliance Mall
Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.
“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.
“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.
"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."
"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."
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KlugKlug onboards Hemang Mehta as Country Manager for Indias
Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments
KlugKlug has appointed Hemang Mehta as its Country Manager for India.
Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy
Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.
Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."
Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."
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