Noorings: The CEOs who are still trainees...
...Well, perhaps not exactly trainees but the ones who are still working with the junior-most employees, handling chores such as cleaning bathrooms to handling baggage - these CEOs, and there are two examples I had the good fortune to meet AirAsia’s Tony Fernandes and Domino’s India’s Ajay Kaul, have a few lessons for everyone...

...Well perhaps not exactly trainees, but those who have a different approach of creating a workplace. The role of a Chief Executive Officer is not an easy one. As the top boss of the company, she/he needs to know everything that has anything to do with her/his company. And let’s face it – the first thing a journalist is taught is that spokespeople give official statements, it is the ones who are not supposed to, or allowed to, speak, that give what is usually printed (and turns out to be truth) in most cases.
If the biggest source of news or information from any company lies at the maintenance and help staff level, or such, usually considered junior level, then for a CEO, to know that level is just as important as to know his/her A-team. Yes, the usual way to be omnipresent is to ensure a great A-team that creates a right chain up to the lowest common denominator but there are enough and more examples we have seen of the weak links.
I can think of at least three names from my media friends who have already disagreed with me, and have formed, what I am sure are, strong arguments by now. But let before you jump, let me tell you where I am headed with this - I had the chance to hear AirAsia’s CEO Tony Fernandes at Spikes Asia this September. And he was every bit as brilliant as I was told he would be. However, one statement he made stuck with me, and I asked him more about it when I had the chance to meet him after his address.
Tony said his biggest strength at work was in his team, and the fact that he still knew what it felt like to work at the lowest levels in the organisational hierarchy. The way Tony chooses to maintain his knowledge of his staff is by working with his staff in ticketing, check-in, baggage, customer care and so on... I asked him if he worked at every level and department, and he said he did. My next question: Why. His simple answer: To stay focussed on what I want of this company, and ensure that the team not only has what it takes, but also what it needs, to achieve these targets we have set out. Brands are built within first, and that is what I am doing, Tony had said.
Yes, I was suitably awestruck but more importantly, I kept thinking ‘is that how CEOs of the future would work? Is that evolution?’ And the same question came rushing back when I heard Domino’s India’s CEO Ajay Kaul in his Keynote Address at Pitch CMO Summit 2010. Kaul has worked in various Domino’s offices doing everything from taking orders, delivering pizzas, even cleaning bathrooms of the outlets. Kaul did not shy in saying that Domino’s has a branch Captain and whatever the Captain would make him do, he would do it.
Kaul too is of the opinion that the brand is first built within the company. True you are creating a team but what you are hoping for is that a family is created at the same time. The family that knows the company’s traits and ethics as well as the marketing head or the CEO knows. And it helps to engage with the youngest members of the family but not just by supervising but by being a part of the contributor, of the team that ‘does’.
For those of us who have had the good fortune to know some broadcasting CEOs or media agency CEOs, know that we have some examples in our industry itself who make genuine and thought through attempts to be a part of the working staff, and we also know that some of these companies can boast of long employee relations and great performances...
So here is me, beginning the second last month of this year, saluting all those CEOs of the future – not future CEOs, but those present CEOs, whose footsteps the future CEOs would follow...
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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur
The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more
With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.
The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.
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Swapan Seth's new book 'COOL' is out
The book is a reflection of the author's 'eclectic taste across categories'
Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."
The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."
COOL has been published by Simon & Schuster India and is available on Amazon.
Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.
He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.
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Disney Star signs 9 sponsors for Asia Cup PAK
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board
e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.
According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.
As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.
A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.
Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.
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Sorted 360 wins creative & social media mandate of Reliance Mall
The agency will manage offline and online campaigns for Reliance Mall
Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.
“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.
“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.
"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."
"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."
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KlugKlug onboards Hemang Mehta as Country Manager for Indias
Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments
KlugKlug has appointed Hemang Mehta as its Country Manager for India.
Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy
Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.
Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."
Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."
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