Make your message the medium: Industry gurus
With the communication explosion that is taking place, the line between various media is diminishing. Brands need to focus on the message rather than obsess with a 360-degree campaign

With the communication explosion that is taking place, the line between various media is diminishing. Because of the multiplicity of media, the role of media agencies today has become even more challenging.
Citing an example of how complex the landscape has become for brands and media agencies, Sam Balsara, Chairman and MD, Madison World said, “When we launched Cinthol several years back, we had booked just 10 spots on the TV series ‘Mahabharat’, divided over four Sundays, which was enough to create a buzz. But years later, when we re-launched the same brand, almost 10,000 spots were booked.”
Thus, a lot of content management is needed today to make the journey of the brand less complex. Agencies play an important role in bringing the brand as a complete package and with the best possible communication strategy. However, in doing so, agencies do not get their due credit, noted Balsara. “Clients have paid only lip service to changes in advertising,” he added. Moreover, agencies have not been able to market themselves well and make this ecosystem work more efficiently.
Giving the client’s side of the story, Rahul Sharma, Co-Founder and Executive Director, Micromax highlighted the role of advertising in changing the perception about the mobile handset maker. Micromax, a relatively new player in the mobile market, has been able to find a place among the big players in the country. The company’s feature-rich phones at affordable prices have made the phones quite popular. However, the company had to fight the general perception that Micromax was a Chinese venture, hence the quality could be a suspect.
Sharma shared, “Our ad agency played a major role in building our brand. When people perceived Micromax to be Chinese, our agency helped us communicate our unique product features, especially to youth of the country, who are our primary target audience.”
Experts feel that in today’s day and age, the medium is really a mess. To break through the clutter, marketers need to pay attention to every detail and touch-point to deliver the complete experience to their customers. “The solution to the problems that agencies face while delivering a message across varied platforms is that they should focus towards delivering a ‘core idea’. Brands should focus more on delivering the central idea and not an idea that can be absorbed across all media,” said Sanjeev Kapur, CMO, Citibank. Elaborating further, he said, “Media plans need to be changed as they are still happening on the old formats. The kind of audience that existed earlier has changed a lot now and thus, the media planning also needs to be changed to keep pace.”
Challenges have intensified and multiplied today because of the explosion of various media, which has led to media fragmentation. Addressing the problem, Rohit Ohri, Executive Chairman, Dentsu India Group suggested, “Make your message the medium and do not be obsessed with a 360-degree campaign. Focus on the relevance of the message to build a connect with the customers.” According to Ohri, marketers need to think of ways to turn each consumer into a brand champion.
In the age of social media, word-of-mouth has emerged as a key factor that can help brands break through the clutter. Industry experts agree that when marketers create relevant messages, the problem of fragmentation of media is taken care of.
The speakers shared their views at the 10th exchange4media Conclave, presented by NewsX, which was held in New Delhi on September 11, 2013.
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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur
The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more
With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.
The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.
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Swapan Seth's new book 'COOL' is out
The book is a reflection of the author's 'eclectic taste across categories'
Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."
The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."
COOL has been published by Simon & Schuster India and is available on Amazon.
Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.
He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.
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Disney Star signs 9 sponsors for Asia Cup PAK
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board
e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.
According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.
As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.
A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.
Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.
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Sorted 360 wins creative & social media mandate of Reliance Mall
The agency will manage offline and online campaigns for Reliance Mall
Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.
“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.
“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.
"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."
"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."
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KlugKlug onboards Hemang Mehta as Country Manager for Indias
Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments
KlugKlug has appointed Hemang Mehta as its Country Manager for India.
Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy
Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.
Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."
Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."
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