Guest Column: Technology has become the means to provide a differentiated experience: Ritu Madbhavi, FCB Ulka

Ritu Madbhavi, CIO, FCB Ulka says that not only 2017, but the years to come will belong to agencies that don’t just have the best ideas, but also the best technology backbone compounded with the temerity and courage to leverage it to deliver something new and exciting

e4m by Ritu Madbhavi
Published: Jan 7, 2017 8:31 AM  | 4 min read
Guest Column: Technology has become the means to provide a differentiated experience: Ritu Madbhavi, FCB Ulka

Ritu Madbhavi, CIO, FCB Ulka, feels that not only 2017, but the years to come will belong to agencies that don’t just have the best ideas, but also the best technology backbone compounded with the temerity and courage to leverage it to deliver something new and exciting.

Digital transformation is the buzzword at every organisation today. Everyone is in some phase or the other of digital transformation. However, the pace and impact may vary depending on the organisation or the sector.

Gartner’s 2016 CEO Survey found that CEOs believe 30 per cent of customer-perceived value of their products and services is digital. By 2019, they expect the figure to rise to 46 per cent. In this blistering environment, many enterprises have made a start with digital business, such as by digitalizing physical products or turning data of interest to customers into a service.

Through this transformation, we are able to perceive our enterprise’s competitive situation through the eyes of an outsider. Thereby gaining insights into the ever ephemeral “what else” questions?

What people or companies can your new digital products serve that you have not catered before? Which companies in other industries have technologies that could disrupt your traditional market?

Agencies will be ahead of the digital transformation curve not only in terms of internal transformation, but also in terms of the “end product”. It is imperative to use this digital technology to revolutionise products and services and not stay confined to the glass bubble of transactions and marketing of your industry.

The agency employees are young and comfortable with the latest gadgets, making it easier to implement new technologies in the organisation. We can embrace this transformation by nudging one of the three tipping points –technology, regulation and culture – in your favour through this digital revolution. Invest in a startup with promising technology or work with your industry peers to shape a key regulation.

Access to information anytime, anywhere on any device is no longer a “nice to have facility”, but is becoming a necessity now, given that data is increasing at an exponential level, at a dynamic pace. All the above makes “moving to cloud” an obvious solution for agencies.

We, at FCB Ulka, have moved our entire production environment to cloud and have given users unlimited storage on cloud. This allows one to access his/her data 24/7 from any device.

We are experiencing an accelerated pace in digitization due to the mass adoption of smart devices and services. More consumers, with more connections, are driving the demand for digital content. Audiences want more personalised content to match their digital lifestyles, anywhere and at any time. Given the competition across all the new content sources, agencies have to adapt their end product and its delivery mechanisms.

The transformation is evident and one can see that the creative product is influenced by the advent of newer technology. The old adage, ‘There are no new ideas, only new combinations of old ones’, is particularly apt given today’s widespread clutter. With literally tens of thousands of brand messages assaulting the consumer’s senses, technology has become the means to provide a differentiated experience. 

The impact is clearly visible in the huge percentage of Cannes awards given to experiences driven by technology. Be it the use of Skype to connect aged Britishers in need of company to underprivileged children aspiring to learn English in Brazil or the creation of fair-skinned dolls that turn red in the sun unless Nivea sunscreen is applied to them by the children... technology is making its presence felt everywhere. 

From Google cardboards to HOLHO pyramids, from augmented reality to multi-sensory experiences, technology is enabling advertisers to connect in newer and far more engaging ways with the consumer. Not only in 2017, but the years to come will go to the agencies that don’t just have the best ideas, but also the best technology backbone compounded with the temerity and courage to leverage it to deliver something new and exciting. 

(The author is Chief Information Officer, FCB Ulka)

Disclaimer: The views expressed here are solely those of the author and do not in any way represent the views of exchange4media.com

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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur

The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more

e4m by e4m Staff
Published: Oct 27, 2023 6:15 PM  | 1 min read
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With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.

The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.

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Swapan Seth's new book 'COOL' is out

The book is a reflection of the author's 'eclectic taste across categories'

e4m by e4m Staff
Published: Oct 27, 2023 6:07 PM  | 1 min read
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Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."

The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."

COOL has been published by Simon & Schuster India and is available on Amazon.

Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.

He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.

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Disney Star signs 9 sponsors for Asia Cup PAK

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board

e4m by exchange4media Staff
Published: Aug 26, 2023 11:48 AM  | 1 min read
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e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.

According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.

As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.

A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.

Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.

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Sorted 360 wins creative & social media mandate of Reliance Mall

The agency will manage offline and online campaigns for Reliance Mall

e4m by exchange4media Staff
Published: Aug 26, 2023 10:54 AM  | 1 min read
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Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.

“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.

“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.

"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."

"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."

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e4m by exchange4media Staff
Published: Aug 25, 2023 4:39 PM  | 1 min read

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e4m by exchange4media Staff
Published: Aug 25, 2023 4:38 PM  | 1 min read

KlugKlug onboards Hemang Mehta as Country Manager for Indias

Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments

e4m by exchange4media Staff
Published: Aug 24, 2023 3:35 PM  | 1 min read
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KlugKlug has appointed Hemang Mehta as its Country Manager for India.

Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy

Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.

Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."

Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."

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