Guest Column: Leveraging analytics for effective lead generation
Companies must use structured marketing data analytics to improve lead proposition, lead qualification and lead retention for cross-selling & upselling, observes Shanker Murudappa, Founder & CEO, LeadGen Technologies

Did you know that 70 per cent of leads produced by organisations through in house marketing efforts result in 40 per cent decrease in sales pipeline for the marketing team? Why does this happen? It is because the leads generated through crude marketing efforts like telecalling either are not relevant or fail to be nurtured in a systematic way. Despite this, most companies generally hire tele-callers, give them a list of readymade database and ask them to keep calling endlessly to find the right quality lead. Our experience shows that there is a whole science behind lead generation that companies need to understand, we call it “the science of marketing”.
This science of marketing is supported by pillars of analytics, insights and research.
We identified the potential of analytics decades ago and now we see many companies gradually becoming aware of the importance of analytics in sales. Finally, the humble looking job of lead generation is getting its due attention from the marketers.
Lead generation has changed. Have you?
Every marketer hopes to arrive at a magic formula that would guarantee a consistent and large quantity of quality leads for the sales team. However, it is difficult to bring quantity and quality on to the same page, especially when consistency comes into the picture. So how can companies address this? The answer is simple-- leverage the power of analytics.
Companies can leverage analytics to ensure that they chase the right lead, with the right message, for the right duration, at the right time, so that the probability of converting that lead into a customer is multiplied manifold.
Lead generation optimizes sales
Companies that leverage analytics have higher changes of optimizing their spending in sales. That is because the companies are able to focus on the right leads and conduct the most effective lead generation programmes. In-fact companies can base the entire lead generation process on analytics comprising of market research, segmentation, creation of marketing lists and organizing focused campaigns. Moreover, analytics help interpret buyer behavior by translating actions and responses into numbers.
Besides this, there is a clear need to tap the huge underlying data generated every moment on the internet. The company’s presence on the web and the avenues where customers define, rate and engage with the company are increasing many fold. This requires marketers to use structured marketing data analytics to improve lead proposition, lead qualification and even retention of leads for cross selling and up selling.
How to design a ‘smart’ lead generation campaign
The three tier approach to successful lead generation campaign involves -- Lead Qualification, Lead Nurturing and Customer Acquisition. Use of automation tools combined with analytics enables a company to capture relevant data qualified as leads. The qualified data is then drilled down to the last detail, delivering insights to formulate the right marketing strategies.
For instance, LeadGen recently engaged with an organisation who is a leader in doctor engagement for the pharmaceutical industry. They required therapeutic data in various geographies. We began with identifying, or ‘capturing’, the doctors’ details. Then we leveraged analytics to map the right kind of doctors in a specific geography for a particular specialisation, and hence ‘qualify’ them. Our insights driven campaign helped us identify and ‘nurture’ key opinion leaders for specific therapeutics and aided useful engagement models. The results helped in data analysis specific to the customer requirements. The net result was a 300 per cent increase in sales pipeline for the client!
Evaluating a lead generation campaign
The marketing strategies should be measured against return on investment (ROI) that it generates. We believe that ROI gives a robust parameter for evaluation of a campaign and encourages businesses to invest in only the most successful strategies. To maximize ROI, companies should include innovative approaches like influencer engagement driven by analytical choice of influencer, and creating and marketing the right content to them.
The author is Shanker Murudappa, Founder and CEO, LeadGen Technologies.
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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur
The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more
With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.
The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.
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Swapan Seth's new book 'COOL' is out
The book is a reflection of the author's 'eclectic taste across categories'
Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."
The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."
COOL has been published by Simon & Schuster India and is available on Amazon.
Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.
He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.
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Disney Star signs 9 sponsors for Asia Cup PAK
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board
e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.
According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.
As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.
A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.
Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.
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Sorted 360 wins creative & social media mandate of Reliance Mall
The agency will manage offline and online campaigns for Reliance Mall
Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.
“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.
“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.
"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."
"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."
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KlugKlug onboards Hemang Mehta as Country Manager for Indias
Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments
KlugKlug has appointed Hemang Mehta as its Country Manager for India.
Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy
Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.
Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."
Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."
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