Franklin Templeton marching ahead on the ‘rely on’ peg
The main idea of Franklin Templeton’s communication strategy is to have messages that are simple, clear and relevant to the common retail investor...

Franklin Templeton’s brand positioning in India is in line with its global brand positioning – ‘World-Class Investment Management You can Rely on’. The positioning is built on four key pillars – unwavering focus on investment excellence, global perspective with local expertise, strength and stability, and being a valued partner.
Harshendu Bindal, President, Franklin Templeton Asset Management Pvt Ltd, explained, “Branding of investment products like mutual funds is unique because these are typically ‘high involvement’ products and largely intangible. And hence, the challenge of making a credible, meaningful and attractive customer proposition is all the more important.”
Hence, while positioning the brand in India, concerted efforts have been made to understand the habits and attitudes of the Indian investor. The focus has been on appealing to Indian sensibilities while projecting the organisation in line with the global positioning.
And to communicate the brand’s positioning, various mediums are being used to reach out to the audiences. Bindal added, “We find the combination of advertising and PR to be effective in driving awareness, interest and building credibility. On the other hand, investor communication, direct marketing and collateral materials also play an important role in the branding and communication strategy.” The company is also working towards leveraging Internet as a medium.
Franklin Templeton’s marketing spends vary from year-to-year based on opportunities that arise as well as communication needs in line with the business. Their market research activities help them track and fine tune their efforts.
The company has on board M&C Saatchi as the creative agency, while Maxus India is the media agency. They have been working with M&C Saatchi for close to three years and with Maxus India for almost a decade.
The communication factor
Bindal divulged that in terms of their communication, the company did not attempt to be different for the sake of being different. He added, “Rather, we simply focus on regular communication with advisors/ investors, timely updates providing useful perspective on market developments and design communication that serves their needs.”
Their ‘Patience Pays’ campaign emphasises on long-term investing. Similarly, their current campaign, ‘Family Solutions’, communicates the need to look at planning for one’s long-term goals like retirement, child’s future or creating wealth. It is a result of the company’s research into investor and distributor behaviour.
The TVCs have been created by the M&C Saatchi team and produced/ directed by Shivendra Singh of Dungarpur Films. The new TVCs of Franklin Templeton have tapped into a deeper emotional insight. It is all about the little things we do on an everyday basis to show how much we care for our loved ones. This has then been subtly linked to their investment goals. The situations depicted are those that all of us have experienced at some stage in our life, and can hence relate to.
When asked how Franklin Templeton counters the steep competition in the mutual funds industry, Bindal said, “While the industry is indeed competitive, what sets us apart is our long term focus and avoiding short term fads. Our aim is to build a sustainable, long term retail business in India. In that sense, we have not been swayed by asset gathering practices and have focused on product innovation as well as advisor/ investor education. We have to our advantage a fairly diverse and well-established product range, which includes some of the oldest and largest funds in the country.”
Meanwhile, a strong sales team and distribution network took care of the ‘push’ factor, Bindal said, adding, a 15-year track record in delivering performance and services, along with a family of over two million investors, had also helped the company in building brand equity through word-of-mouth as well.
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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur
The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more
With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.
The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.
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Swapan Seth's new book 'COOL' is out
The book is a reflection of the author's 'eclectic taste across categories'
Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."
The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."
COOL has been published by Simon & Schuster India and is available on Amazon.
Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.
He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.
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Disney Star signs 9 sponsors for Asia Cup PAK
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board
e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.
According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.
As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.
A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.
Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.
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Sorted 360 wins creative & social media mandate of Reliance Mall
The agency will manage offline and online campaigns for Reliance Mall
Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.
“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.
“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.
"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."
"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."
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KlugKlug onboards Hemang Mehta as Country Manager for Indias
Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments
KlugKlug has appointed Hemang Mehta as its Country Manager for India.
Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy
Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.
Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."
Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."
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