Building, nurturing & growing brands excites me: Kapil Arora
Clients seem to be happy with our work but we want them to move from being happy to being cheerleaders of our work, says the new Prez – Head of Advertising, O&M

The Capital has a new hero who is a believer of William Shakespeare’s famous saying, ‘Better three hours too soon than a minute too late’. His new office doesn't greet us with loud achievements and swanky interiors but with a card of the humble man that reads, Kapil Arora, Account executive (AE), O&M. He loves his new work station that is twice the size of the earlier one and plans to build a healthy environment by bringing back a lot more fun because after all a great environment leads to great work. The experience has been very different for the new President – Head of Advertising at Ogilvy & Mather, who earlier led the Ogilvy & Mather National Team for Vodafone in Mumbai – from interacting with a particular team to meeting almost everyone from every department in the Delhi office.
“People were very eager to meet me and I was equally excited as everybody matters to me,” said Arora. With experience of 13 years, he has worked on some of the best Indian and global brands such as Raymond, TVS Scooty, Unilever Teas, BCCL Group, Titan, Hutch and Vodafone. He has also worked with the Times Group in Delhi. Arora sees himself as a builder of brands and everything about the process of building, nurturing and growing brands excites him.
In a candid conversation with exchange4media, Arora speaks at length about his plans to accelerate work at the Delhi office and his key focus areas.
On transition into his new role...
It’s still in early days but I think there’s a sea change as Vodafone was a country head position. The learnings of this kind of role are very different. There were certain administrative things that I didn’t need to bother about which now make a huge difference. The second most exciting thing is the move from one client to many other clients, multiple categories, brands and sensibilities. Each has its own challenges, which is very exciting.
On difference in work culture...
We have really passionate and talented people in both the cities, which make the ingredients very similar. However, the style is a little different as Mumbai is more professional. Delhi was at a nascent stage till very recently; however, that is changing now and the best brands and companies are in Gurgaon. In the coming days, Delhi will only leapfrog.
On changes brought to the new office...
First of all, I would like to change myself. I am a Bangalore guy, who started out in Mumbai, worked a lot in Bangalore and a little bit in Delhi. I have been exposed to a lot of clients across various geographies which can add value over here as well. When you have the right ingredients with a great roster of clients, it is important to string it all and build a cohesive picture. If this place can be seen as a great place to work after one year, then I will assume that I have achieved my goal. We need to spread the net and once it becomes an imbibed part of the culture, then there is no stopping.
On current focus areas...
My focus area will be the current clients. They seem to be happy with our work now but we want them to move from being happy to being cheerleaders of our work. The second battle ground is to do famous work that is interesting and help increase clients’ business. Creativity and effectiveness going together will be another key.
On ways to improve servicing in Delhi...
One thing that is fabulous about this place is the way servicing is adapted to the requirements of the clients. We have a larger number of clients becoming more mature and there is a necessity to move that adaptability with a lot more training with the right ingredients. If adaptability is a key feature of this area, imbibing training will help increase business. The level of confidence, intelligence and smartness in client servicing people over here is much more than anywhere else but there is always a room for improvement.
However, the salary fight will always keep going but we have to ensure proper training to the juniors so that they don’t leave on monetary grounds. I believe good people and good work combined are natural ingredients to good business.
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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur
The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more
With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.
The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.
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Swapan Seth's new book 'COOL' is out
The book is a reflection of the author's 'eclectic taste across categories'
Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."
The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."
COOL has been published by Simon & Schuster India and is available on Amazon.
Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.
He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.
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Disney Star signs 9 sponsors for Asia Cup PAK
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board
e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.
According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.
As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.
A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.
Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.
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Sorted 360 wins creative & social media mandate of Reliance Mall
The agency will manage offline and online campaigns for Reliance Mall
Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.
“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.
“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.
"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."
"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."
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KlugKlug onboards Hemang Mehta as Country Manager for Indias
Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments
KlugKlug has appointed Hemang Mehta as its Country Manager for India.
Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy
Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.
Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."
Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."
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