British Airways sings the local tune, and sing it does beautifully!

The brand's insight that home-cooked food & family memories are powerful motivators in making the final decision to book a trip, comes out very well through the ad

e4m by Twishy
Published: Aug 5, 2013 8:22 AM  | 5 min read
British Airways sings the local tune, and sing it does beautifully!

Oliver Wendell Holmes said, “Where we love is home – home that our feet may leave, but not our hearts”. And mother’s love with home-cooked food can allure any child to come back home. Giving an unforgettable surprise to every mother, British Airways has launched a heart-warming commercial titled ‘A ticket visit to mum’ that highlights the true story of a mother and son’s eternal love.

The five-minute ad created by Ogilvy & Mather, New York tries to promote the routes offered by British Airways from North America to India, with special focus on making travelling easier.
The ad tells the story of a mother from India and her son Ratesh, who has moved to New York when he was just 17 years. Ever since childhood, he always liked to eat his mother’s homemade Bhindi. Through the ad, Ratesh’s mom in India talks about how much she misses her son. The airline promises to fly out Ratesh's favourite home cooked meal to New York and her mother is shown preparing the food with love and care. However, the airline gave his mum an unforgettable surprise by sending Ratesh home instead of picking up the food. The ad ends with the family happily enjoying the son’s visit to India.

Elaborating on the campaign, John McDonald, VP Marketing (America), British Airways said, “Our campaign has been released into the market at a time when our target audience in the US is considering booking their travel to India to see friends and family. To that end, we knew that good prices and a compelling schedule were not enough to stand out from the crowd. We had to create a platform that would win the hearts of the community. Insights revealed that home-cooked food and family memories are powerful motivators in making the final decision to book a trip. Creating a real story around those themes was the natural choice.”

“It is important to note that the ‘Visit Mum’ campaign has many layers including special fares from the US to India, as well as product and service enhancements on the flights that demonstrate the brand understands cultural nuances. The documentary layer to the creative execution allowed us to tell an individual mother's story, while also allowing us to relate to every child overseas. We wanted to pay tribute to 'mum' as a critical part of the family unit and show the importance of making time to visit home. Telling a true story was very important in the development of the creative,” he added.

The ad also shows beautiful shots of Mumbai city. McDonald, pointed, “There were both practical and emotional challenges to overcome. Due to the importance of timing on this campaign going into market, we had to film during monsoon season. It was not easy but we were able to capture beautiful footage that brought the story to life. Equally, telling a powerful and very personal story had to be balanced with inserting light British Airways branding. We worked hard to make sure the integrity of the story was not compromised.”

Has the Indian connection helped?
Expert take
Raghu Bhat, Founder-Director, Scarecrow Communications said, “This is unprecedented at many levels. For the first time, an iconic heritage British brand is stepping off its high horse and trying to talk to a non-British audience in a localised tone of voice. While to some this could seem like a case of a brand trying too hard, it could still connect to the audience who are missing home as it is based on a genuine 'pain of separation from family' insight. The execution is unhurried with appropriate pauses, which adds to the impact. The characters seem straight out of life and add to the authenticity. The script seems well-researched and rings true. Overall, it's a definite thumbs up.”

Our take
Motherhood is near to divinity and showcasing the utmost care, love and affection between a mom and her son in an airline ad is a powerful idea. The ad evokes emotions, nostalgia and highlights the pain through a real-life story, which is very engaging.

There is nothing better than promoting the Indian offers through Indian characters and true stories. Most of the airline ads highlight the features of the brand with some generic montages, but this ad explores the human connection in a manner that is never done before. The brand has taken a bold step by adopting a localised tune.

Every child that has stayed away from his/her parents and has craved for the most delicious home-cooked food can relate to the ad. The insight adopted by the brand that home-cooked food and family memories are powerful motivators in making the final decision to book a trip, comes out very well through the ad.

The glimpse of the local flavours of the city has been captured very well through the ad. The use of real-life characters establishes immediate connect with the target audience. Hence, the ad will garner eye-balls and ring the family heartstrings.

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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur

The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more

e4m by e4m Staff
Published: Oct 27, 2023 6:15 PM  | 1 min read
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With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.

The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.

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Swapan Seth's new book 'COOL' is out

The book is a reflection of the author's 'eclectic taste across categories'

e4m by e4m Staff
Published: Oct 27, 2023 6:07 PM  | 1 min read
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Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."

The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."

COOL has been published by Simon & Schuster India and is available on Amazon.

Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.

He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.

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Disney Star signs 9 sponsors for Asia Cup PAK

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board

e4m by exchange4media Staff
Published: Aug 26, 2023 11:48 AM  | 1 min read
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e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.

According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.

As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.

A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.

Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.

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Sorted 360 wins creative & social media mandate of Reliance Mall

The agency will manage offline and online campaigns for Reliance Mall

e4m by exchange4media Staff
Published: Aug 26, 2023 10:54 AM  | 1 min read
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Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.

“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.

“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.

"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."

"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."

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KlugKlug onboards Hemang Mehta as Country Manager for Indias

Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments

e4m by exchange4media Staff
Published: Aug 24, 2023 3:35 PM  | 1 min read
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KlugKlug has appointed Hemang Mehta as its Country Manager for India.

Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy

Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.

Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."

Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."

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