ASCI pulls up Patanjali, Cinthol Deo Stick, Uber, Naaptol among others for deceptive ad claims

Out of 98 advertisements against which complaints were upheld, 39 belonged to the Education category, 25 in the Healthcare & Personal Care category, followed by 11 in the Food & Beverages category, six in e-commerce category and 17 advertisements from other categories

e4m by exchange4media Staff
Published: Sep 20, 2016 8:35 AM  | 4 min read
ASCI pulls up Patanjali, Cinthol Deo Stick, Uber, Naaptol among others for deceptive ad claims

In June 2016, ASCI’s Consumer Complaints Council (CCC) upheld complaints against 98 out of 159 advertisements. Out of 98 advertisements against which complaints were upheld, 39 belonged to the Education category, 25 in the Healthcare & Personal Care category, followed by 11 in the Food & Beverages category, six in e-commerce category and 17 advertisements from other categories.

Godrej Consumer Products’ Cinthol Deo Stick advertisement’s was pulled up for its claim“3X longer”. The advertisement, which indicates the product to be 3X better than all deodorants (all formats) has been tested against only two marketed products. Since these products do not represent the major market leaders/players and all the Deo product formats, CCC believes that the claim is not substantiated and is misleading by ambiguity and exaggeration.

Athena Life Sciences’ Hair for Sure ad maintained, “Meri maniye Main ek Trichologist – Baalon ka doctor, Isiliye I recommend Hair for Sure”, - a trichologist endorsing the product. This claim was not substantiated and was considered to be misleading by implication as the World Medical Trichologists Association (WMTA) certificate submitted by the advertiser only supports product quality and the certificate categorically states that it is not an endorsement for the product claim. Also, the claim, “Isme hai Rutexil – Ek breakthrough  comprehensive regrowth complex, which effectively “regrows hair from the roots”, was not adequately substantiated with clinical evidence. The claim, when read in conjunction with the visuals in the TVC showing significant regrowth of hair on bald patches, was considered to be grossly misleading. The supers in the Hindi TVC were not in the same language as the audio of the TVC.

Yet another advertisement from the same brand which claimed ‘to stop hair loss’ was considered to be false as some hair fall is natural and cannot be stopped. The claim was misleading by exaggeration. Furthermore, for the advertisement’s claims, “Hair Regrowth Treatment” and “Begin Hair growth”, the in vitro data submitted regarding the constituents stated that the constituents do help in hair growth. However, there was no evidence that this data is extrapolatable to in vivo situation to support hair regrowth claim.

Another product (Just for Moms Maternity Stretch Marks Prevention Lotion) from Athena Life Science was pulled up for its advertisement stating “Tested and Gynaecologist approved”. This claim was not substantiated with relevant data as the test was for skin irritation potential carried out in males and non-pregnant female subjects. Also, the advertisement’s claim, “Helps reduce stretch marks” was not substantiated and is misleading, CCC said.

Among food and beverages, Patanjali Ayurved’s Patanjali Juices claims, “Will you still drink expensive fruit juices with less fruit pulp or drink cheaper Patanjali fruit juices with more fruit pulp for good health and more saving.” This unfairly denigrated the class/category of fruit juices, CCC accused. Meanwhile, Patanjali Energy Bar which suggested “Chocolate ki buri aadat se chutkara payein”again unfairly maligned the entire class/category of chocolates.

Among educational institutes, CCC cracked the whip on LBS Institute of Management & Technology, Hierank Business School, ITM Business School, IMS Unison University and Indore Indira Group (Indore Indira Business School) for unsubstantiated claims in their ads.

In the e-commerce category, ibibo Group Private Limited  (Goibibo.com Refer and Earn scheme) was pulled up for its claim, “Refer friends to download app and get free hotel night stay for 1st referral + 1000 goCash”, where in reality, the advertiser has been only giving a Rs.1000 discount for one night stay.

While Uber India Systems’s flat Rs.10 offer was misleading by omission of the validity period, Naaptol Online Shopping’s Body Massage Cum Fat Burner claimed “local fat and cellulitis loss”, which was an exaggeration.

Policy Bazaar and Printvenue were also in the dock for misleading ads. Among others, Havells India, Kent RO Systems, LG Electronics India, Renault India and Asian Paints were also upheld for unsubstantiated claims.

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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur

The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more

e4m by e4m Staff
Published: Oct 27, 2023 6:15 PM  | 1 min read
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With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.

The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.

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Swapan Seth's new book 'COOL' is out

The book is a reflection of the author's 'eclectic taste across categories'

e4m by e4m Staff
Published: Oct 27, 2023 6:07 PM  | 1 min read
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Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."

The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."

COOL has been published by Simon & Schuster India and is available on Amazon.

Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.

He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.

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Disney Star signs 9 sponsors for Asia Cup PAK

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board

e4m by exchange4media Staff
Published: Aug 26, 2023 11:48 AM  | 1 min read
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e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.

According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.

As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.

A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.

Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.

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Sorted 360 wins creative & social media mandate of Reliance Mall

The agency will manage offline and online campaigns for Reliance Mall

e4m by exchange4media Staff
Published: Aug 26, 2023 10:54 AM  | 1 min read
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Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.

“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.

“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.

"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."

"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."

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KlugKlug onboards Hemang Mehta as Country Manager for Indias

Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments

e4m by exchange4media Staff
Published: Aug 24, 2023 3:35 PM  | 1 min read
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KlugKlug has appointed Hemang Mehta as its Country Manager for India.

Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy

Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.

Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."

Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."

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