Anger is always a choice: Kunal Jeswani, Ogilvy

Guest Column: You cannot achieve anything on your own, you are dependent on many other people being fantastic at their jobs, says Chief Executive of Ogilvy India

e4m by Kunal Jeswani
Published: Oct 25, 2018 8:27 AM  | 5 min read
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No matter how old you are, no matter what organisation you work for, no matter how sh** or how fantastic your colleagues, bosses, clients or partners are; in the course of your working days you will find yourself feeling, thinking and emotionally responding to this defining idea: I am better than everyone around me.    

Right about now, your brain is already agreeing that this is a potential problem. Everyone thinks that they are better than everyone else but that cannot possibly be true, not for everyone. However, your brain will also tell you that, in your case, it is actually true. Most other people are idiots. You are better than everyone else. To make room for a little modesty, your brain will add the word ‘almost’ to the statement. You are better than almost everyone around you. That sounds about right, doesn’t it?

This single idea, that you are better than almost everyone around you, will under different circumstances manifest itself in the form of questions like these:

Why does no one listen to me?

Why did no one consult me on this?

Why is that guy being such an ass-hole?

Why can’t people be more efficient?

Why can’t people be more responsible?

Why can’t people be more considerate?

Why am I being left out of this?

Why am I not leading this?

Why are people questioning my leadership?

As these questions pile up over time, your brain reinforces the idea that the world is not right. That things are not the way they should be. Anger then becomes a way of setting things right. It feels appropriate. It feels like it is getting people in line, correcting faults in the system, shaping the world the way it should be. And the more we see leaders around us use anger to correct others, to shape things the way they expect them to be, the more it becomes mainstream and acceptable.

Anger feels right because it comes from a place of power and reinforces the idea that you are better than everyone else. Anger reaffirms that people need to be shouted at, that they deserve it, that it is the only way they will get the message, that it is a means of helping them improve. These are false affirmations. They do not hold up in our personal lives and they do not hold up in the workplace.    

Anger is always a choice. And it’s a pretty sh** choice.

I have seen outcomes of anger in the workplace and they are never positive. People at the receiving end either grow up to be broken leaders with low self-esteem, eager to please everyone around them, incapable of taking hard decisions, constantly questioning themselves; or they turn into monsters, with little heart, who believe anger is a legitimate part of ‘management’ behavior, that people need to be whipped into shape. Neither is a pretty sight.

There is another way. And it is harder.

It starts with the realization that you cannot achieve anything on your own, that you are dependent on many other people being fantastic at their jobs, that the specific people around you actually want to be fantastic at their jobs, and that they are actually capable of being fantastic at their jobs.

Let me put your brain at ease for a minute. You do not have to believe that anyone is better than you. You can continue to tell yourself that you are better than almost everyone else. You just have to believe that everyone else wants to be fantastic at their jobs, and that they are capable of being fantastic at their jobs.

People often ask me what the alternative to anger is. What do you do when you see something that obviously isn’t right? What do you say to someone who is being inefficient or irresponsible or just plain idiotic?

This is my answer.

Be clear and be supportive. Be clear about what you think is wrong. Be clear about why you think it is wrong. Be clear about what you expect to change. Work out what support they need to be really fantastic and give it to them. This is your job as a leader in that moment.

Build a culture of courageous, fantastic individuals who treat each other with mutual respect. A culture where people have the courage to follow their gut and speak up when they have a point of view. A culture of fantastic individuals who chase audacious goals. A culture where people are treated with respect, even in the toughest situations.

You will never achieve this. But it is your job as a leader to work towards it every day. Every time you act with anger, you take a step away from it. Every time you act with the belief that everyone wants to be fantastic, and is capable of being fantastic, you take a step towards it.

(The author is Chief Executive, India, Ogilvy)

Disclaimer: The views expressed here are solely those of the author and do not in any way represent the views of exchange4media.com.

 

 

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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur

The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more

e4m by e4m Staff
Published: Oct 27, 2023 6:15 PM  | 1 min read
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With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.

The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.

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Swapan Seth's new book 'COOL' is out

The book is a reflection of the author's 'eclectic taste across categories'

e4m by e4m Staff
Published: Oct 27, 2023 6:07 PM  | 1 min read
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Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."

The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."

COOL has been published by Simon & Schuster India and is available on Amazon.

Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.

He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.

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Disney Star signs 9 sponsors for Asia Cup PAK

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board

e4m by exchange4media Staff
Published: Aug 26, 2023 11:48 AM  | 1 min read
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e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.

According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.

As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.

A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.

Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.

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Sorted 360 wins creative & social media mandate of Reliance Mall

The agency will manage offline and online campaigns for Reliance Mall

e4m by exchange4media Staff
Published: Aug 26, 2023 10:54 AM  | 1 min read
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Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.

“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.

“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.

"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."

"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."

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e4m by exchange4media Staff
Published: Aug 25, 2023 4:39 PM  | 1 min read

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e4m by exchange4media Staff
Published: Aug 25, 2023 4:38 PM  | 1 min read

KlugKlug onboards Hemang Mehta as Country Manager for Indias

Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments

e4m by exchange4media Staff
Published: Aug 24, 2023 3:35 PM  | 1 min read
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KlugKlug has appointed Hemang Mehta as its Country Manager for India.

Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy

Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.

Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."

Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."

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