Alternate marketing is the way ahead for Moen Inc in India
Moen Incorporated, part of the Fortune Brands Home and Hardware Group, which forayed into India a year back, has drawn up some unique marketing strategies to stand out in a cluttered market and beat the slowdown.

Moen Incorporated, part of the Fortune Brands Home and Hardware Group, which forayed into India a year back, has drawn up some unique marketing strategies to stand out in a cluttered market and beat the slowdown.
Moen’s product range comprises bath accessories, showering equipment, kitchen faucets, commercial faucets, etc. Talking to exchange4media, Smarty Pal Singh, National Head – Marketing, Moen India, said, “Moen is the first official entry of Fortune Brands into India. Moen commands about 30 per cent market share in the US as the No. 1 brand leader there, a 43 per cent market share in Canada, and it is among the top two brands in China.” The brand is also present across Asia, North America and Australia.
Singh further said, “Moen entered India about a year back. When we started doing the market research, we tried observing how the trends are in the market. We then compared our designs and our study indicated us that the Indian consumers liked our designs. They like our brand essence and, most importantly, we have found out that Indian consumers crave for quality products. Quality is something inherent that we all want.”
Moen’s first flagship store was launched in November 2008 in Delhi’s Greater Kailash II area. “We have 30-odd outlets that have signed up with Moen in India, of which 15 already have put up the displays. We plan to have 50 more stores in 2009. We are targeting exclusive stores in three cities – Delhi, Mumbai and Bangalore.”
Talking about the marketing strategies, Singh said that his focus was on alternate marketing. “Moen has something totally different to offer in terms of marketing. Ideally, if one has money and media, you can simply allocate the money and get mileage out of it. We are, however, focusing on the real people who matter to our sales,” he added.
Commenting on marketing in India during the time of slowdown, Singh said, “Moen is a US-based company, hence knowing about the impact of recession on the US, India is more of a silver lining in the dark cloud. And since India has a huge demand for housing, it means our industry is working. Hence, it is a natural choice to move to India rather than a planned choice.”
Singh pointed out that Moen was specifically targeting three communities – the trade partners or store dealers, the architects, and the plumber community.
Singh pointed out, “The entire sales cycle revolves around the architects. They are the ones who specify the products. It is the architects who advise you about which brands to buy, which brands are good. They normally suggest two or three brands to the consumers; hence they become a critical factor in our business. He further said that apart from individual houses, these architects were critical in big projects, too, like multi-storey apartments, etc.
He added, “We focus on 500-600 architects across these cities, wherein we engage them in direct communication with us. We emphasise on one-on-one interactions. We are doing 360-degree marketing around the architects and aim at touching the architect and putting the Moen brand into their minds.”
Speaking about the trade partners community or the store dealers, Singh said, “We engage them in different programmes. Entering their stores is one thing, but taking counter share from those stores is another. You might be present there on display, but you might not be selling. Hence, our key focus is that we need to move our material from there and that can only happen when the retail partner has a focus on my brand.”
As for the plumber community, Singh said that they played a crucial role in remodeling of houses. “If the plumber is comfortable with a particular brand in terms of installation and service, he would recommend that brand to the consumers. So, for community building, we give them hands on-training in our products as certain nuances are there that he needs to keep in mind. We train them in general plumbing also,” he added.
Singh further said, “We are focusing on all trade magazines such as ‘El Décor’, ‘Inside Outside’, etc. We are exposing our brand to a targeted consumer as we believe in target marketing, rather than extensive marketing.” The target audience for Moen ranges from mid-income level to the premium segment.
Moen has been working with an ad agency called ABM Communication Pvt Ltd, which is headed by Managing Director Abhijit Basu. The international tagline for Moen is ‘Buy it for looks. Buy it for life’.
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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur
The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more
With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.
The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.
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Swapan Seth's new book 'COOL' is out
The book is a reflection of the author's 'eclectic taste across categories'
Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."
The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."
COOL has been published by Simon & Schuster India and is available on Amazon.
Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.
He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.
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Disney Star signs 9 sponsors for Asia Cup PAK
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board
e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.
According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.
As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.
A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.
Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.
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Sorted 360 wins creative & social media mandate of Reliance Mall
The agency will manage offline and online campaigns for Reliance Mall
Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.
“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.
“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.
"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."
"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."
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KlugKlug onboards Hemang Mehta as Country Manager for Indias
Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments
KlugKlug has appointed Hemang Mehta as its Country Manager for India.
Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy
Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.
Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."
Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."
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