A brand is much more than advertising; it’s a total experience: Shelly Lazarus
A brand is the ultimate relationship between a product and the consumer, Shelly Lazarus, Chairman & CEO, O&M Worldwide, said at the O&M Brand Forum on ‘The fine art of building brands’. Other speakers included Peter Mukerjea, CEO, Star India; Piyush Pandey, Executive Chairman & NCD, O&M India; and Dr Xavier Dreze, Professor of Marketing Strategy, Wharton School, USA.
“India is way up there, it is a place of enormous potential, and very much on our radar screen.” That’s how she began her presentation on ‘The global power of brands’, and coming from Shelly Lazarus, Chairman & CEO, Ogilvy & Mather Worldwide, it ought to mean a great deal.
Speaking at the O&M Brand Forum on ‘The fine art of building brands,’ held in New Delhi on Monday in association with the Indian School of Business (ISB), Hyderabad, Lazarus said brands and innovation are both important in today’s highly competitive global business scenario. “Quality is the point of entry for any brand today. But a product has to be able to innovate to survive and thrive, but in the context of the brand,” she said.
Showing advertising clips from Nike, Motorola, Kodak and Huggies campaigns, Lazarus asserted that a “brand is the ultimate relationship between a product and the consumer.” According to her, a strong brand can even help a company tide over difficult times, like in the case of Apple. “Strong brands set the stage, they bring returns on investment, and product quality improves. Apple was always a strong global brand; they were known for their great product designs and user-friendliness. They went through a bad phase. But now, riding on the wave of success of the Ipod, Apple has just reported its highest ever quarterly profits, with 10 million Ipods sold,” she said.
In the global perspective, Lazarus observed that a brand is “the only thing that is ownable and has a proprietary value. A product today can be replicated, it can become obsolete in six months’ time, but no one can take away your brand and its intrinsic value.” She also added that one cannot move products from country to country without a strong brand. “Advertising is a big means to promote a brand. But a brand is much more than advertising; it is a total experience,” Lazarus said.
Peter Mukerjea, CEO, Star India, speaking on ‘Enhancing the value of existing brands’, provided a walk-through on how Star built its brand in the Indian market to become the number television broadcaster in India. Tongue in cheek, he remarked that the “terrestrial broadcaster (read Doordarshan) made it easy (read poor programming) for Star to get a firm footing in the Indian market”.
He explained that Star built its brand on three planks – the ‘E’ factor (the quality element), superior content and a strong grip on the consumer pulse. “These three factors helped us create a strong consumer experience, which in turn helped us create a strong brand equity.”
Mukerjea said the next step in Star’s brand journey is “localisation, which is the key to enhancing our brand value”. He added that “KBC was the cornerstone of the successful localisation drive as it established Star Plus as the premier entertainment channel in Hindi.” He further said that the Star Group has embarked on brand expansion by reaching out to new markets with Radio City and Star Vijay, a Tamil language channel.
“Very recently we launched Star One, which is really the next generation in Hindi language entertainment programming, and is targeted at the metro-centric, urban Indian. The theory that one size fits all does not really work any more,” Mukerjea said.
Piyush Pandey, Executive Chairman & National Creative Director, O&M India, held that communication is the voice of a brand. “It is all about connecting to the consumer’s heart, and not so much about logic,” he said, drawing from the campaigns of Cadbury’s, Titan and Fevicol. And humour works very well too, he added, citing the 5-Star chocolate and Centre Shock ads. As he said, “Products are made in factories, strategies in boardrooms, and brands in hearts.”
Dr Xavier Dreze, Professor of Marketing Strategy, Wharton Business School, USA, observed that brand equity is built on awareness and brand associations. “A brand is a name, symbol, design or sign to fight competitors. There will be points of parity and points of difference. That is where your brand salience counts, because it is an idea that you use to deliver products,” he said.
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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur
The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more
With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.
The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.
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Swapan Seth's new book 'COOL' is out
The book is a reflection of the author's 'eclectic taste across categories'
Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."
The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."
COOL has been published by Simon & Schuster India and is available on Amazon.
Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.
He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.
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Disney Star signs 9 sponsors for Asia Cup PAK
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board
e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.
Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.
According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.
As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.
A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.
Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.
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Sorted 360 wins creative & social media mandate of Reliance Mall
The agency will manage offline and online campaigns for Reliance Mall
Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.
“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.
“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.
"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."
"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."
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KlugKlug onboards Hemang Mehta as Country Manager for Indias
Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments
KlugKlug has appointed Hemang Mehta as its Country Manager for India.
Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy
Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.
Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."
Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."
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