Guest Column: Personalisation is the key to a digital marketer's success: Tarun Sinha, OLX

The Business Head of Advertising at OLX India gives four mantras to ace the art of personalisation in advertising

e4m by Tarun Sinha
Published: Aug 1, 2018 8:54 AM  | 4 min read

How often have you skipped an ad without giving it a second glance? We do that frequently, right? This is usually because a lot of times the ads we see are not relevant to what we want or need. Message relevance in digital advertising is imperative for any campaign to be successful. Personalisation-- the tailoring of messages for individuals based on their actual behaviour-- promises to address this issue.

Receiving content such as ads, offers and promotions that have nothing to do with their interests is annoying for consumers and does not garner any attention. For marketers to avoid being overlooked in the cluttered digital advertising space, personalisation is the key to success.

If personalisation is spot-on, it enables marketers to deliver messages that are tuned into, and to some extent, can even predict what customers really want.

As per a report by McKinsey, personalisation can reduce acquisition costs by 50 per cent, increase revenue by 5 to 15 per cent and impact efficiency of marketing spend by 10 to 30 per cent. Personalisation no doubt drives growth. But to scale it, a marketer need to do these four things right.

Use data-based intelligence for targeting

Even though personalisation is consumer-led, it is essentially data-driven. Today, technology has made it possible to collect data from users’ online browsing patterns, social platforms and across devices. Marketers need to navigate this big data landscape and use it effectively in order to target ad campaigns. The focus should be to gather first party data, offered by publishing platforms.

Insights obtained from the data can range from the basic demographic information to more specific insights such as micro or exact location, specific interest, buying intent, and even historical behavioural patterns. Determining interests and behaviour algorithmically allows targeting users more accurately.

Explore programmatic advertising solutions to automate your targeting

Programmatic advertising has been around for a long time now. But in India, it has been introduced in the last couple of years and is at a very nascent stage. Marketers and agencies still prefer the traditional way of media buying, but they need to be educated about the bright side of programmatic and the perks that come with it. Programmatic advertising is one such tool that uses technology to buy and sell ad inventory through an automated data-driven procedure and delivers the marketing message at a larger scale. Programmatic helps identify consumer signals and trigger advertising messages more efficiently.

By removing human intervention from the process wherever possible, programmatic promises to make the ad buying process more efficient and thereby more cost effective. Nowadays, more and more of the digital marketing budget is being spent on programmatic ad buying and even agencies are eager to buy as much media as possible through programmatic channels. There is no way to tell what percentage of digital advertising in the country is now programmatic, but this channel is growing at a faster rate than any other within the digital industry.


Go native to capture higher attention

This form of advertising is catching up among the marketers. Native ads are those that follow the natural form/visual format/content of the environment in which it is placed. When combined with a programmatic platform, native advertising can reach a far more targeted audience in real time and at scale. The unique placement of ads targets the right audience for the content while they are actively looking for something new and interesting to discover. A platform such as OLX, designed to help buyers meet sellers, offers a vast contextual environment for advertisers with a highly engaged audience.

Become relevant for your consumer with apt content

Personalised and contextual advertising provides a great opportunity for brands to get creative with the content. It is all about creating distinctive and relevant content that is more focused on the targeted consumer. Also, choosing the right format and medium to deliver it-- from size and words to visuals, audio and/or video features-- has a perceptible impact on the ads' effectiveness.

The message must have consistency across channels and a different tone for different targets. In this era of instant gratification, it is imperative for advertisers to offer appropriate relevant content to catch the consumer’s eye straightway. You miss the mark and they are gone.


(The author is Business Head of Advertising, OLX India)

Disclaimer: The views expressed here are solely those of the author and do not in any way represent the views of exchange4media.com

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E4M Our strategy is to target younger audiences through Sports: Rajiv Dubey, Dabur

The Head of Media at Dabur India spoke exclusively to exchange4media on the World Cup, associating with Indian Idol, the company’s digital spending and much more

e4m by e4m Staff
Published: Oct 27, 2023 6:15 PM  | 1 min read
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With quirky campaigns, memes and moment marketing, timed with the ongoing World Cup and particularly the India-Pakistan matches, Dabur India has got considerable consumer attention for its popular brands – Red Paste, Cool King Hair Oil, Chyawanprash, Dabur Vita and the recently launched Bae Fresh Gel toothpaste.

The 140-year-old company is going big on key sporting events, World Television Premiere (WTP) movies and reality shows. It is now gearing up to become the title sponsor of popular talent show ‘Indian Idol’ on Sony TV for the first time, shared Rajiv Dubey, who leads the media strategy at Dabur.

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Swapan Seth's new book 'COOL' is out

The book is a reflection of the author's 'eclectic taste across categories'

e4m by e4m Staff
Published: Oct 27, 2023 6:07 PM  | 1 min read
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Advertising professional and art collector Swapan Seth has announced the launch of his new book COOL. The book is described as "a ready reckoner to the hip and the happening, of the known and the very unknown."

The book is a reflection of the author's "eclectic taste across categories: from boltholes to exotic hideaways."

COOL has been published by Simon & Schuster India and is available on Amazon.

Seth is an ad veteran with a long and illustrious career in the industry. He became the youngest-ever Creative Director at Clarion at age 24. He was VP at 26 at Trikaya Grey. Two years later, he started his agency Equus.

He writes for publications such as The Economic Times, Hindustan Times and India Today. This is his second book and he has previously published THIS IS ALL I HAVE TO SAY.

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Disney Star signs 9 sponsors for Asia Cup PAK

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up come on board

e4m by exchange4media Staff
Published: Aug 26, 2023 11:48 AM  | 1 min read
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e4m Staff Disney Star has signed nine broadcast and digital streaming sponsors for the upcoming Asia Cup.

Charged by Thums Up, Nerolac Paint+, Amazon Pay, Jindal Panther, My11Circle, MRF, Samsung Galaxy Z Flip5, Wild Stone and Thums Up have come on board for the upcoming tournament.
As reported earlier by exchange4media, Disney Star has sought Rs 26 crore for the co-presenting sponsorship on TV and Rs 30 crore for Disney+ Hotstar.

According to industry sources, the associate sponsorship on Star Sports has been priced at Rs 19.66 crore, whereas for the ‘powered by’ sponsorship on Disney+ Hotstar, the broadcaster is seeking Rs 18 crore.

As per the information available with exchange4media, Disney+ Hotstar has three sponsorship tiers-- co-presenting (Rs 30 crore), powered by (Rs 18 crore) and associate sponsorship (Rs 12 crore). The broadcaster is offering an estimated reach of 120-140 million for co-presenting sponsors, 90-100 million for powered by and 60-70 million for associate sponsorship.

A spot buy for 10 seconds has been priced at Rs 25 lakh for the India vs Pakistan matches, while for the non-India matches, the ad rate for 10 second is Rs 2.3 lakh. The India matches plus the final for ODIs has been priced at Rs 17 lakh per 10 seconds.

Asia Cup is scheduled to be held from 30 August, 2023, to September 17, 2023.

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Sorted 360 wins creative & social media mandate of Reliance Mall

The agency will manage offline and online campaigns for Reliance Mall

e4m by exchange4media Staff
Published: Aug 26, 2023 10:54 AM  | 1 min read
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Sorted 360, an integrated creative and social media agency, has won the mandate to providing brand solutions for Reliance Malls across India.

“Sorted 360 is set to enhance Reliance Malls' market presence with their unparalleled creative prowess and strategic thinking,” read a press release.

“Sorted 360's commitment to pushing the boundaries of creative communication aligns perfectly with Reliance Malls' ethos. With a pan-India presence spanning across 19 cities and growing, Reliance Malls has consistently captivated customers by offering an array of Reliance brands and third-party fashion & lifestyle brands. The mall has established an unparalleled connection with its patrons through superior quality, a remarkable value proposition, and an unmatched shopping experience,” it read further.

"We are thrilled to welcome Sorted 360 as our trusted partner in advancing our brand presence across the nation," said the Head of Marketing at Relaice Malls. "Their proven expertise in retail, shopping center management, and innovative creative strategies make them the perfect fit for our vision."

"Partnering with Reliance Malls is a testament to our commitment to shaping extraordinary brand experiences," remarked Prerana Anatharam, Co-founder of Sorted 360. "We are excited to leverage our strategic and creative acumen to further elevate Reliance Malls as the epitome of convenience, choice, and excellence."

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e4m by exchange4media Staff
Published: Aug 25, 2023 4:39 PM  | 1 min read

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e4m by exchange4media Staff
Published: Aug 25, 2023 4:38 PM  | 1 min read

KlugKlug onboards Hemang Mehta as Country Manager for Indias

Mehta was most recently Head of Agency Relationships at Network 18 Media & Investments

e4m by exchange4media Staff
Published: Aug 24, 2023 3:35 PM  | 1 min read
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KlugKlug has appointed Hemang Mehta as its Country Manager for India.

Mehta will play a pivotal role in driving KlugKlug's growth and expansion within the Indian market and be responsible for Sales & GTM Strategy

Prior to that, he has also represented organisations like Exponential (now VDX.tv), India Today Digital and Rediff.com. His expertise spans various domains including digital media sales, mobile marketing, media planning, and buying, social media marketing, and more.

Hemang Mehta expressed his enthusiasm about joining KlugKlug, saying, "I am thrilled to be a part of KlugKlug, a forward-thinking platform that is reshaping the influencer marketing landscape. As much as I look forward to collaborating with the exuberant team at KlugKlug, I am super excited to interact with the brands to deliver powerful data-backed Influencer solutions that will guarantee business outcomes."

Commenting on the appointment, Kalyan Kumar, Co-Founder and CEO of KlugKlug, stated, "We are excited to welcome Hemang Mehta to our team as the Country Manager for India. His extensive experience in digital media sales and marketing will be instrumental in driving our efforts to provide influencer marketing solutions to our clients. We believe Hemang's leadership will be key in scaling our operations and expanding our reach within the Indian market."

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